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Cancellation service #1 in New Zealand
Turbo Vpn is a virtual private network service that routes your internet traffic through remote servers to conceal your IP address and encrypt connections.
Common uses include privacy protection, access to geo-restricted content, and securing connections on public Wi‑Fi. Features and performance vary by platform and plan.
After cancellation you generally retain access until the end of the current paid billing period. Access termination timing depends on the store or payment method.
Cancelling stops future auto‑renewals but does not automatically delete your account or personal data. If you want your account removed, request deletion explicitly after resolving billing/refund issues.
Turbo Vpn offers a 30‑day money‑back guarantee for first‑time purchases made on the official website. Auto‑renewed subscriptions are not automatically eligible unless local law requires otherwise.
Refunds are processed to the original payment method. Cryptocurrency refunds are issued in USD equivalent. Do not delete your account before requesting a refund - that can prevent refund processing.
App Store purchases: refunds are handled by Apple under App Store policies; Turbo Vpn cannot grant App Store refunds directly.
Google Play: Turbo Vpn does not provide a blanket 30‑day guarantee for Play purchases. Refunds may be pro‑rata or granted in limited cases at Turbo Vpn’s discretion if the service was unusable despite troubleshooting.
Turbo Vpn typically offers multiple billing options (monthly, yearly, lifetime where available). Exact pricing depends on promotions, platform and currency.
| Plan | Billing period | Price (NZD) | Notes |
|---|---|---|---|
| Monthly | 1 month | Varies | Varies by promotion and platform |
| Yearly | 12 months | Varies | Frequently discounted vs monthly |
| Lifetime | One‑time | Varies | Availability varies by region and time |
New Zealand consumers are protected by the Consumer Guarantees Act (CGA). Services must be provided with reasonable care and skill and match their description.
If Turbo Vpn fails to deliver a usable service you may be entitled to a repair, replacement or refund under the CGA. The provider’s voluntary guarantees cannot reduce these statutory rights.
Many users uninstall the app and assume billing has stopped. Uninstalling does not cancel an App Store or Google Play subscription.
Deleting your Turbo Vpn account before requesting a refund can make it impossible to process a refund. Keep your account active until the refund is complete.
| Platform | How to cancel | Refund availability |
|---|---|---|
| App Store (iOS / macOS) | Cancel via Apple subscription settings; Turbo Vpn cannot cancel for you. | Refunds handled by Apple, subject to App Store policy. |
| Google Play (Android) | Cancel via Google Play Subscriptions; uninstalling the app does not cancel. | No site guarantee; refunds may be pro‑rata or discretionary. |
| Website (direct purchase) | Contact Turbo Vpn support (Livechat or in‑app feedback) to cancel. | 30‑day money‑back for first‑time web purchases; auto‑renew exceptions apply. |
Keep an eye on your bank or card statements for any further charges after cancellation and save all confirmation messages from the store or Turbo Vpn support.
Innovative Connecting Pte. Limited
8 Marina View #43‑052A Asia Square Tower 1, Singapore 018960, Singapore
There is no published Turbo Vpn postal address in New Zealand; use the corporate address above or contact support through the app or website for account and billing issues.
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.