Cancel Veepn: Easy Method

What is Veepn

Overview

VeePN is a commercial virtual private network (VPN) service that provides encrypted connections to bypass censorship, protect privacy, and access region‑restricted content.

The service offers apps for major platforms and multiple subscription plans with automatic renewal options.

Where it is managed

VeePN’s terms and support pages are managed online; billing and cancellations can be handled through app stores or by contacting VeePN support for web payments.

The company’s registered office listed in its Terms of Service is in Panama; there is no New Zealand postal cancellation address provided.

How to cancel Veepn

Important timing and general rule

To avoid being charged, you must cancel a subscription or free trial in your app store account settings at least 48 hours before the end of the trial or current subscription period.

Simply deleting the app does not cancel the subscription; you must cancel the subscription itself.

Step-by-step cancellation methods

• App Store (iOS): Open Settings → your name → Subscriptions → VeePN → “Cancel Subscription.” Guide
• Google Play (Android): Open Google Play → Subscriptions → find VeePN → tap “Cancel subscription.” Guide
• Web or other payment methods: Request cancellation by contacting VeePN support from the email address associated with your account; auto‑renewal continues unless you request cancellation. Support article

What happens when you cancel

Access after cancellation

When you cancel, VeePN typically stops the auto‑renewal but allows you to use the service until the end of your already‑paid subscription period.

Cancelling does not usually immediately delete your account; your login and settings remain accessible unless you request account deletion.

Billing and data handling

If you cancel through an app store, further charges from that store should stop after the current period ends; keep proof of cancellation in case charges continue.

For web/other payments, auto‑renewal continues unless VeePN support receives a cancellation request from your account email.

Will I get a refund?

VeePN refund policy summary

• Money‑Back Guarantee: 14 days for 1‑week or 1‑month plans; 30 days for plans of 6 months or longer.
• Refunds must be requested within the applicable guarantee period; discounted trial fees are non‑refundable.

Exceptions and processing

Refunds are processed to the original payment method, typically within 10 working days, but they may take up to 14 days to appear.

Opening a dispute or chargeback with your bank or payment provider voids the Money‑Back Guarantee.

Cryptocurrency refunds are issued in the same cryptocurrency, minus transaction fees; if the original payment system cannot be used, VeePN may request an alternative method.

Veepn plans and pricing

Prices shown (NZD where available)

Notes on pricing visibility

Only the iOS App Store (New Zealand) shows explicit NZD pricing. The official website primarily lists USD/GBP and may not display NZD amounts.

No web‑based NZD plans were found in the materials reviewed; check the App Store for NZ‑specific pricing if you bought there.

Your consumer rights in New Zealand

Statutory protections

Under New Zealand consumer law (Consumer Guarantees Act 1993 and Fair Trading Act 1986), services must be of acceptable quality and fit for purpose.

“No refunds” policies cannot deny remedies when a service is faulty or not provided as promised.

Cooling‑off and digital services

There is generally no automatic statutory cooling‑off or “change‑of‑mind” right for digital services unless the provider specifically offers one.

VeePN’s Money‑Back Guarantee is a contractual promise separate from statutory rights; Consumer NZ has guidance on returns and refunds. More

Customer experiences

Positive feedback

Many users praise VeePN for reliability, fast and stable connections, ease of use, and the ability to bypass censorship and access region‑restricted content.

These positive points are commonly reflected in user reviews on platforms such as Trustpilot. Trustpilot NZ

Common complaints

Recurring negative themes include difficulties cancelling subscriptions and reports of charges continuing after cancellation requests were made.

Users also report problems obtaining refunds within the guarantee period, slow support responses, and occasional refund handling in cryptocurrency that complicated resolution.

Documentation checklist

What to gather before contacting support

• Account email used with VeePN and subscription ID if available.
• Proof of purchase or billing statement showing charge amounts and dates.
• Screenshot of subscription settings in the App Store or Google Play if you used an app store.
• Any cancellation confirmation emails or support correspondence.
• Transaction ID, payment method details, and dates for refund requests.

Why these documents help

Providing clear documentation speeds up verification and refund processing when you contact VeePN support or a payment provider.

Keep copies of all communications and timestamps in case you need to escalate or show evidence to a bank or consumer agency.

Common mistakes

Deleting the app instead of canceling

One frequent error is uninstalling the VeePN app and assuming the subscription has been cancelled.

Deleting the app does not stop auto‑renewal; you must cancel via the App Store, Google Play, or by contacting support for web purchases.

Missing the 48‑hour window or using the wrong channel

Another mistake is cancelling too late - you must cancel at least 48 hours before the renewal or trial end to avoid being charged.

Also, cancelling via email when you purchased through an app store may not stop store billing; use the store’s subscription settings for purchases made there.

Comparative recap

Quick channel comparison

Key takeaways

Cancel via the same channel you used to subscribe and allow sufficient lead time (at least 48 hours) before renewal.

Keep documentation and contact VeePN support promptly for web payments or refund queries.

After cancelling

Immediate actions

• Save cancellation confirmation (screenshot or email) and check your next billing statement for any unexpected charges.
• If you requested a refund, note the request date and monitor your original payment method for the refund, which can take up to 14 days.

Helpful links

• VeePN Terms of Service: veepn.com
• How to cancel auto‑renewal (VeePN Help): VeePN Help Center
• Refund policy (VeePN Help): What is your refund policy?
• App cancellation guide: How to cancel VeePN subscription
• Customer reviews: Trustpilot NZ
• Consumer rights in NZ: Consumer NZ - returns and refunds

Address

Registered office

VeePN Corp. Samuel Lewis Ave & 55th Street, PH SL55 Building, 21st Floor, Panama, Republic of Panama.

Notes on contacting by post

VeePN does not list a New Zealand‑specific postal cancellation address in its publicly available terms. Use the support channels above for cancellation and refund requests.