Cancel VPN 360 online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Vpn 360 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Vpn 360: Easy Method
What is Vpn 360
Overview
Vpn 360 is a consumer VPN app that provides an encrypted connection to the internet, advertised with multiple servers, unlimited data, and ad-free options on paid plans.
It is available on iOS, Android and via web account billing, with subscriptions purchasable through App Store, Google Play, or directly on the VPN360 website.
Main features
Paid plans advertise ad-free high-speed VPN proxy access and multiple subscription terms (weekly, monthly, annual tiers).
Support is provided via online help articles, email and chat, with differing response quality reported by users.
How to cancel Vpn 360
Cancel via Apple (App Store)
- Open your Apple device Settings or the App Store and go to your Apple ID subscriptions.
- Select VPN 360 and choose Cancel Subscription; VPN 360 support cannot cancel App Store subscriptions for you.
- See the official guide: VPN 360 - cancel via Apple ID.
Cancel via Google Play (Android)
- Open Google Play Store → Payments & subscriptions → Subscriptions → select VPN360 → Cancel subscription.
- Uninstalling the app does not cancel your subscription; you must cancel through Google Play to stop renewals.
- Refer to the VPN360 guide for details: VPN 360 - cancel via Google Play.
Cancel via Web dashboard (credit card / PayPal)
- Log in to your VPN360 account on the website or dashboard.
- Go to Account Info and click the Cancel option for auto-renewal; the account remains active until the paid period ends.
- To request a refund after cancelling, contact support by email or chat - cancelling does not automatically create a refund.
What happens when you cancel
Access after cancellation
When you cancel auto-renewal, your subscription typically remains active until the end of the current billing period.
You can continue using premium features for the remainder of that paid period unless the provider explicitly disables access.
Renewal, billing and data
- Cancelling stops future automatic charges but does not retroactively remove past charges.
- Your account data and settings generally remain until you or the provider delete them; review privacy settings if you want data removed.
- If the provider terminates your subscription for reasons other than your breach, a pro-rated refund may be considered at their discretion.
Will I get a refund?
General policy
Vpn 360 does not issue automatic refunds; cancelling auto-renewal does not automatically grant a refund.
Refunds are discretionary and handled case-by-case by VPN360 according to their terms of service.
Exceptions and how to request
- If you believe you are entitled to a refund, you must request it explicitly via VPN360 support (email or chat).
- Refunds may be refused for any or no stated reason; if VPN360 terminates your subscription for breach, they state no refund will be given.
- Any pro-rated refunds for provider-initiated terminations are at VPN360’s discretion; money-back guarantee terms are not standardised in the TOS and may be set at purchase.
Vpn 360 plans and pricing
Pricing table
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Premium Monthly Subscription | NZ$19.99 | Monthly | Ad-free high-speed VPN proxy |
| Weekly Subscription | NZ$12.99 | Weekly | Ad-free high-speed VPN proxy |
| Premium Annual Subscription (Tier 1) | NZ$99.99 | Annual | Ad-free high-speed VPN proxy |
| Premium Annual Subscription (Tier 2) | NZ$129.99 | Annual | Ad-free high-speed VPN proxy |
| Premium Annual Subscription (Tier 3) | NZ$199.99 | Annual | Ad-free high-speed VPN proxy |
Notes
Prices are taken from VPN360’s App Store in-app purchase listings for New Zealand and reflect the available tiers at the time of listing.
Multiple annual tiers suggest promotions or differing offers; the developer site does not list NZD pricing directly.
Your consumer rights in New Zealand
Relevant law
New Zealand consumer protections (e.g., Consumer Guarantees Act and related guidance) require services to meet reasonable standards of quality and description.
Terms that say refunds are discretionary may not override statutory rights where goods or services are faulty or misrepresented.
What you can do
- If the service is faulty or not as described, you can seek remedies including repair, replacement, or refund in line with Consumer NZ guidance.
- Gather evidence (screenshots, timestamps, correspondence) and contact VPN360 support first; escalate to Consumer NZ or a disputes service if needed.
- For exact rights and next steps see Consumer NZ: Consumer NZ - terms and conditions.
Customer experiences
Positive feedback
- Some reviewers (e.g., Trustpilot) list VPN360 as trustworthy and note many servers, unlimited data and security features.
- Users choosing VPN360 for basic VPN needs have reported successful connections and straightforward subscription management via app stores.
Reported problems
- Independent reviews raise concerns about very slow speeds (reports of up to ~95% speed loss) and limited streaming or torrenting support.
- Customer support is reported by some users as slow or unhelpful outside of FAQ content; premium plan support may be better but still limited.
Documentation checklist
What to collect
- Proof of purchase or billing receipts (App Store, Google Play or credit card/PayPal receipts).
- Account email, subscription ID and screenshots of subscription settings showing active/renewal status.
- Any correspondence with VPN360 support and timestamps of service failure or issues.
How to present
- When requesting cancellation or a refund, state the platform used (Apple, Google Play, Web) and include receipts and account details.
- Keep messages concise, include the reason for refund, and attach supporting evidence to speed assessment.
Common mistakes
Mistakes when cancelling
Uninstalling the VPN360 app without cancelling the subscription on the store is a frequent error; uninstalling does not stop billing.
Another mistake is assuming support can cancel App Store or Google Play subscriptions for you; those stores require the user to cancel via their account settings.
Mistakes about refunds
Assuming that cancelling auto-renewal automatically triggers a refund is incorrect; refunds must be requested separately from VPN360 support or pursued via the store where purchased.
Failing to provide receipts or subscription identifiers delays decisions; include clear evidence when you request refund or cancellation confirmation.
Comparative recap
Quick comparison
| Topic | Quick summary | What to do in New Zealand |
|---|---|---|
| How to cancel | Cancel via Apple ID, Google Play or VPN360 web dashboard depending on purchase. | Cancel through the original store or dashboard and keep confirmation screenshots. |
| Refund likelihood | Refunds are discretionary; not automatic on cancellation. | Request refund explicitly, provide evidence, and escalate under NZ consumer law if needed. |
| Support quality | Mixed reviews: basic FAQ good; direct support variable. | Use documented contact channels and save all correspondence. |
| Pricing | Weekly, monthly and multiple annual tiers are offered in NZD via the App Store. | Check App Store receipts for exact charges and promotional terms at time of purchase. |
Action summary
Always cancel in the platform where you purchased to stop renewals, request refunds explicitly, and retain evidence for any dispute.
If you believe statutory consumer rights apply, contact Consumer NZ for guidance and next steps.
After cancelling
Follow-up actions
- Save cancellation confirmation and receipts showing the subscription end date.
- Monitor your bank or App Store/Google Play account to confirm no further charges are applied.
- If you requested a refund, follow up with support if you do not receive a response within a reasonable time.
Helpful links
- VPN360 cancellation guide: support.vpn360.com - cancellation
- VPN360 Terms of Service: vpn360.com - terms of service
- Consumer NZ guidance on terms and cancellations: consumer.org.nz - terms and conditions
Address
Mailing address
For formal postal notices or legal correspondence, send to the developer's address listed in their TOS:
Anchorfree LLC, 250 Northern Ave, 3rd Floor, Boston, MA 02210, United States
When to use this
- Use the postal address for non-routine legal notices, disputes, or arbitration-related communications as specified in VPN360’s terms of service.
- For everyday cancellation or refund requests, use the support links and in-app/store cancellation paths first.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.