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Cancellation service #1 in New Zealand
Windy is a weather and forecasting service that provides maps, wind models, and weather-related tools for users worldwide.
People use Windy for planning outdoor activities, sailing, aviation, and daily weather checks using desktop or mobile apps.
If you subscribed directly on Windy via the website, cancellation may require contacting Windy if you cannot cancel through a third party.
Cancel Pro subscriptions bought through Google Play using the Play Store on your device.
For subscriptions made via Apple App Store, manage or cancel your subscription through Apple's subscription settings.
Cancelling stops automatic renewal but you typically retain access until the end of the current paid period.
No access is usually removed immediately if you cancel mid-period; the subscription remains active until expiry.
Automatic renewals stop after cancellation; you will not be billed again unless you resubscribe.
If the subscription was handled by a third party (App Store/Google Play), that third party controls billing and renewal.
Your Windy account and settings usually remain available after cancelling, but premium features will end with subscription expiry.
If you need data retention or deletion, contact Windy directly for guidance.
Windy’s Terms state there is no refund for the current paid period after early cancellation of an ongoing subscription.
Cancel during an ongoing billing period and you should expect service until the period ends without a refund for that period.
Windy typically offers a free tier and one or more premium (Pro) subscription plans purchased monthly or annually.
Specific pricing and available tiers can vary by region and platform.
| Plan | Price (NZ) | Billing |
|---|---|---|
| Free | Free | Always available |
| Pro (monthly) | Varies | Monthly subscription via Windy / App Store / Google Play |
| Pro (annual) | Varies | Annual subscription via Windy / App Store / Google Play |
New Zealand does not generally provide an automatic 14‑day cooling-off period for digital subscriptions purchased from overseas providers.
Any cancellation or refund rights will typically follow the provider’s terms unless the seller is a New Zealand business offering additional guarantees.
Consumer protections in New Zealand such as the Consumer Guarantees Act and the Fair Trading Act protect against faulty or misleading products and services.
These laws can support refunds or remedies if a service is defective, misrepresented, or not provided as promised.
Some users praise Windy for a clear user interface, precise forecasts, and useful visual tools for planning.
Visual presentation and multiple tool options are commonly highlighted as strengths.
Other users report issues with free-trial handling, unexpected charges, and instances where refunds were not provided after trial problems.
There are also reports of app bugs on iOS (logging out) and dissatisfaction with forecast accuracy in some practical uses like sailing.
Overall, experiences vary: many value the app for visual forecasting, while some customers report billing or technical issues that require support and documentation to resolve.
Many users try to cancel via Windy when their subscription was purchased through Apple or Google.
App purchases must be managed through the respective app store; assume the platform controls billing and refunds.
Users sometimes do not realise that requesting immediate service start can affect withdrawal rights under the provider’s terms.
Always check trial terms and cancel before auto-renewal if you do not wish to be charged.
Failing to save receipts, screenshots, and correspondence makes disputes harder to resolve with Windy or app stores.
Keep clear records of purchase, trial start, cancellation attempts, and any fault reports.
The table below summarises how to cancel on each platform and the typical refund outlook.
| Platform | How to cancel | Refund for current paid period? |
|---|---|---|
| Web / direct subscription | Contact Windy ([email protected]) or follow the web account cancellation flow if available. | No refund for the current paid period; unused portion may be refunded only where withdrawal rights apply. |
| Google Play (Android) | Open Play Store → Menu → Payments and subscriptions → Subscriptions → Windy.app → Cancel. | No refund for the current paid period after cancellation; refunds follow Google Play policy. |
| App Store (iOS) | Manage subscriptions via Apple ID subscription settings; request refunds via Apple Support. | Refunds must be requested from Apple; Windy directs users to Apple for accidental App Store charges. |
After cancelling, your subscription typically remains active until the end of the paid period, then reverts to the free tier.
Monitor your account and payment method for continued charges and follow up promptly if you see unexpected billing.
Windyty, SE, Strakonická 3363/2d, 150 00 Prague 5, Czech Republic.
Windy does not provide a New Zealand postal address for cancellations; use the international address above or email for faster processing.
If you need to send documents by post, include clear identification and contact details to avoid delays.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.