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Cancellation service #1 in New Zealand
Winston AI is a cloud-based service that offers AI-content detection, image/deepfake detection, plagiarism checks, OCR and PDF reporting tools.
It is commonly used by educators, editors and teams to screen text and images for AI-generated content and improve academic workflows.
Winston AI provides a 14-day free trial, tiered subscription plans, and tools for content verification and reporting.
Pricing is listed in USD; NZD equivalents are approximate conversions and no NZ-specific pricing was found.
When you cancel on the web, your subscription stays active until the end of the current billing period.
You will continue to have the same access and features until that paid period expires.
Automatic renewal stops when cancellation is confirmed; the subscription does not renew at the next billing date.
Account data and any reports you created typically remain available unless you delete your account; check Winston AI policies for data retention details.
Winston AI’s stated policy is that all purchases are non-refundable.
Cancellations take effect at the end of the current paid term and refunds for unused portions are not generally provided.
Official prices are listed in USD; the NZD values below are approximate conversions at ~1 USD = 1.6 NZD.
No NZ-specific pricing was found; use USD listing on Winston AI site for official charges.
| Plan | Price (approx NZD) | Period | Key features |
|---|---|---|---|
| Free Trial | NZ$0 | 14-day trial | 2,000 credits; AI content detection; image/deepfake detection; plagiarism; OCR; PDF reports |
| Essential (Monthly) | ≈ NZ$19.20 | Monthly | 80,000 credits/month; detection tools; writing feedback; advanced plagiarism; OCR; team invites |
| Advanced (Monthly) | ≈ NZ$30.40 | Monthly | 200,000 credits/month; HUMN‑1 certification; advanced plagiarism; up to 5 users |
| Elite (Monthly) | ≈ NZ$51.20 | Monthly | 500,000 credits/month; HUMN‑1+; unlimited users; all Advanced features |
You are entitled to use the 14-day free trial without being charged while the trial is active.
You may cancel a paid subscription at any time via the web dashboard and will retain access until the paid period ends.
Users report that Winston AI provides clear, transparent reports and consistent detection results.
Feedback highlights helpfulness for academic workflows and responsive customer support that allows pausing, cancelling and renewing subscriptions.
Some users report false positives where human-written text was repeatedly flagged as AI-generated.
Other complaints mention occasional glitches (freezing) and concerns about accuracy and fairness of detection results.
Example: trying to cancel through the mobile app when the subscription is managed on the web dashboard.
This can lead to thinking cancellation failed; always check where the subscription was purchased.
Example: cancelling mid-cycle and expecting a refund for unused days - Winston AI generally does not provide prorated refunds.
Another mistake is not confirming cancellation; ensure you receive confirmation before assuming the subscription stopped.
The table below summarises cancellation and refund expectations across common purchase routes and Winston AI policy.
Use this to determine the correct cancellation path and likelihood of a refund.
| Item | Web (site/dashboard) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel via "Manage Subscription" in account dashboard. | Cancel via Apple or Google subscription settings (no Winston AI-specific guidance). |
| Access after cancelling | Access remains until end of current billing cycle. | Access depends on store policies; often remains until period ends. |
| Refunds | All purchases stated as non-refundable; no prorated refunds generally. | Refunds subject to App Store / Google Play policies; Winston AI has no explicit store guidance. |
Confirm you received a cancellation confirmation email or on-screen confirmation in the dashboard.
Keep receipts and screenshots of the cancellation confirmation for your records.
Winston AI inc., 215 Avenue du Mont‑Royal Ouest, Suite 201, Montréal, Québec H2T 2T2, Canada.
This Canadian address (from Winston AI policies) is appropriate for written notices or formal correspondence.
If you need assistance with cancellation or billing disputes, contact Winston AI support through the account dashboard or the contact methods on their website.
When contacting support about billing, include account details and receipts to speed up resolution.
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Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.