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Cancellation service #1 in New Zealand
WPForms is a WordPress plugin that provides a drag-and-drop form builder for websites. It supports contact forms, payment collection, surveys, and integrations with marketing tools.
Subscriptions and account settings are managed through the WPForms website and your WPForms account dashboard. WPForms does not generally offer subscriptions via Apple App Store or Google Play.
When you cancel, most subscriptions will stop auto-renewing but remain active until the end of the paid period.
You should retain plugin functionality and support until your current term expires unless otherwise stated in your account.
Your forms, entries and settings usually remain in your WPForms account and on your site after cancellation.
Export important form data and submissions before expiry if you may need them later.
WPForms offers a 14-day "No-Risk Double-Guarantee" refund for new purchases. Refund requests must be made within 14 days of opening your paid account.
Renewals are explicitly non-refundable under WPForms policy.
WPForms lists prices in USD; the table below shows approximate NZD conversions used for comparison.
Conversion used: approximate mid-market NZD per USD rate (approx. 1.74 as a reference).
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Basic | NZ$86.13 | Annual | Use on 1 site; unlimited forms, submissions, users; core form features |
| Plus | NZ$173.13 | Annual | Includes Basic features plus marketing integrations and automation |
| Pro | NZ$347.13 | Annual | Includes Plus features plus payments, surveys, conversions tools, priority support |
| Elite | NZ$521.13 | Annual | All Pro features plus premium CRM integrations, multisite and client management |
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act.
These laws require businesses to avoid misleading conduct and provide remedies where services fail to meet reasonable standards.
Many users praise WPForms for helpful, knowledgeable and prompt support via tickets.
The drag-and-drop builder and available templates receive frequent positive mention for ease of use.
Some users report that pricing can feel high compared with alternatives, including at renewal time.
There are reports of billing issues, unexpected auto-renewals and difficulty contacting support after cancelling in a minority of reviews.
Common mistake: assuming cancellation after a renewal date will trigger a refund. Renewals are generally non-refundable.
Always cancel before the renewal date and keep proof of cancellation to avoid unexpected charges.
Some users wrongly try to cancel via app stores; WPForms subscriptions are managed on their website in most cases.
Another mistake is not exporting form data before access ends; export your entries and forms early to avoid loss of access to features.
This table summarises cancellation, refund window, and typical support feedback for WPForms.
| Aspect | WPForms |
|---|---|
| Cancellation method | Via "My Account and Billing" on WPForms website; follow account settings cancellation flow |
| Refund window | 14 days for new purchases; renewals non-refundable |
| Typical support | Generally praised for prompt, knowledgeable support; some reports of post-cancellation contact issues |
| Pricing | Annual plans (approx. NZ$86 - NZ$521) depending on tier; listed in USD on WPForms site |
WPForms, LLC
2701 Okeechobee Blvd Ste 400, West Palm Beach, Florida 33409, United States
No specific New Zealand postal address for WPForms was found in public documentation.
For unresolved disputes in New Zealand, consider contacting local consumer protection authorities listed above.
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Written by Hunter Thompson
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.