Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yesware service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yesware: Easy Method
What is Yesware
Overview
Yesware is a sales productivity tool that integrates with email to provide tracking, templates, meeting scheduling and analytics. It is commonly used to monitor email opens, link clicks and engagement metrics.
Who uses it
Yesware is aimed at sales teams, individual reps and small businesses that need lightweight CRM integrations and email workflow features. It offers free and paid plans with varying feature sets.
How to cancel Yesware
Cancel via the Yesware website (recommended)
- Sign in to your Yesware account on the Yesware website.
- Go to the Plans and Usage or My Account page.
- Click "Cancel Renewal" to disable auto-renewal.
- Your subscription stays active until the end of the current term; no pro-rata refunds.
Cancel via mobile stores (iOS and Google Play)
- iOS (App Store): Open your Apple Account Settings and turn off auto-renew at least 24 hours before the period ends. Active periods generally cannot be cancelled through Apple once the period has started.
- Google Play: Manage subscriptions in your Google Play account. If no provider-specific policy is published, treat Google Play cancellations like web cancellations: disable auto-renew; subscription remains active until period end.
What happens when you cancel
Access and features
After you cancel auto-renewal your Yesware subscription remains active until the end of the paid term. You retain access to features for the remainder of that billing period.
Data and account status
Your account data, templates and tracking history remain in place while the subscription is active. After the term ends access is limited or removed according to Yesware's retention and account policies.
Will I get a refund?
Standard refund policy
Yesware's stated policy is that refunds are not offered for the unused remainder of a term when you cancel. Cancelling disables future auto-renewal but does not provide pro-rata refunds.
Possible exceptions and NZ considerations
- There is no specific mention of a 14-day cooling-off period on Yesware's site.
- New Zealand consumer law (CGA or Fair Trading Act) may affect rights in limited circumstances; consult the Commerce Commission for clarity.
Yesware plans and pricing
Summary table
| Plan | Price (approx. NZD) | Billing period | Key features |
|---|---|---|---|
| Free Forever | NZ$0.00 | Monthly/Annual | Basic email & attachment tracking, meeting scheduler, webinars, email support |
| Pro (Annual) | ≈ NZ$24/month | Annual | Unlimited tracking, 20 campaign recipients/month, reports, email & phone support |
| Pro (Monthly) | ≈ NZ$30.40/month | Monthly | Same as annual Pro features |
| Premium (Annual) | ≈ NZ$56/month | Annual | All Pro features plus remove branding, team features, centralized billing, customer success |
| Premium (Monthly) | ≈ NZ$72/month | Monthly | Same as annual Premium features |
| Enterprise (Annual) | ≈ NZ$104/month | Annual | Premium features plus Salesforce integrations, SSO, IP control, advanced sync |
| Enterprise (Monthly) | ≈ NZ$136/month | Monthly | Same as annual Enterprise features |
Pricing notes
Exact NZD prices are not published by Yesware. The NZD figures above are approximate conversions from USD (reference rate ≈ 1 USD = 1.60 NZD).
Your consumer rights in New Zealand
Relevant laws
Digital subscription services in New Zealand may be affected by the Consumer Guarantees Act (CGA) and the Fair Trading Act. These laws cover acceptable quality and accurate representations of goods and services.
How this affects cancellations and refunds
- Yesware's terms state no refunds and set cancellation to take effect at the end of the term.
- If a service was misrepresented or defective, statutory remedies under NZ law may apply; contact the Commerce Commission for guidance.
Customer experiences
Positive feedback
Users report that Yesware is easy to use, lightweight and effective for tracking email opens and link interactions. Reviews note good templates, reporting and responsive customer service.
Negative feedback
Some reviewers mention limited support availability, potential slowdowns with high email volume, missing mobile app features and occasional integration glitches.
Documentation checklist
What to gather before cancelling
- Account email and username used with Yesware.
- Subscription plan name and billing period (monthly or annual).
- Order number or receipt from the original purchase.
- Payment method details (last four digits of card or payment provider).
Proof to keep after cancelling
- Screenshot or confirmation message showing "Cancel Renewal" was clicked or auto-renew disabled.
- Confirmation email from Yesware or the app store showing cancellation.
- Dates: when you cancelled and when the current term will end.
Common mistakes
Expecting an immediate refund
Many users assume cancelling will trigger a pro-rata refund. Yesware's policy is to not refund unused time, so expect access until the end of the paid period without reimbursement.
Canceling in the wrong place or too late
iOS subscriptions must be turned off in Apple Account Settings at least 24 hours before renewal. Cancelling in the Yesware web account instead of the app-store account, or vice versa, can leave auto-renew enabled.
Comparative recap
Quick comparison table
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Web (Yesware website) | Plans & Usage or My Account → Click "Cancel Renewal" | No refunds for unused time | Active until end of current term |
| iOS (App Store) | Manage subscriptions in Apple Account Settings; turn off auto-renew ≥24 hours before period end | Billing managed by Apple; Yesware does not issue pro-rata refunds | Active until end of current period |
| Google Play | Manage subscriptions in Google Play account (presumed same process) | No Yesware-stated refunds; treat as no refund for unused time | Active until end of current term |
Key takeaways
- Disable auto-renewal in the correct account (web, Apple, or Google) before the billing cutoff.
- Keep cancellation confirmations and dates for your records.
After cancelling
Immediate steps
- Save or print your cancellation confirmation and any emails or screenshots.
- Note the end date of your paid term so you know when access will end.
Helpful links
- Yesware Help Center
- Manage subscriptions on iPhone or iPad (Apple Support)
- Manage, cancel, or change a subscription (Google Play Help)
- Commerce Commission New Zealand
Address
Company address
Yesware, Inc., 410 - 22nd Street East, Floor 15, Saskatoon, Saskatchewan S7K 5T6, Canada.
Notices and location notes
No specific New Zealand postal address is published for Yesware. For formal notices or legal correspondence, use the company address above or the contact methods listed in Yesware's Service Terms.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.