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Cancellation service #1 in New Zealand
Zik Analytics is a web-based market research and product discovery tool aimed at e-commerce sellers and researchers.
It provides product and competitor research, trend detection, and related analytics accessible through subscription plans.
Typical uses include finding trending products, researching competitors, and validating e-commerce opportunities.
The service is delivered primarily from ZIK’s web platform, with subscriptions managed either directly or via app stores.
After cancellation your subscription remains active until the end of the paid period or trial, unless specified otherwise.
You retain access to paid features for the remainder of the billing cycle; there is no immediate credit for unused days.
Cancelling stops future renewals; no further automatic charges will be taken after the current period ends.
Your account data typically remains in place; ZIK’s Terms describe service delivery and data handling - export any critical data before closing accounts.
Below are the commonly listed ZIK Analytics plans and their USD pricing as published.
No direct NZD pricing is publicly available; convert at time of purchase or contact ZIK for clarification.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro | USD $39.99/month | Monthly | Professional research tools, unlimited product & competitor research, product explorer, etc. |
| Pro+ | USD $59.99/month | Monthly | Includes Pro plus bulk scanner, autopilot, ali growth, higher limits. |
| Enterprise | USD $89.99/month | Monthly | Full suite with enterprise-level access. |
| Pro (Annual) | USD $299.88/year | Annual | Same as monthly Pro. |
| Pro+ (Annual) | USD $599.88/year | Annual | Same as monthly Pro+. |
| Enterprise (Annual) | USD $899.88/year | Annual | Same as monthly Enterprise. |
Prices are listed in USD. The final NZD charge will depend on conversion rates and your payment provider.
If you need clarity on billing amounts or currency conversion, contact ZIK Analytics support before purchasing.
New Zealand consumer protection laws provide rights to remedies where goods or services are faulty or not as described.
These rights apply locally even if a service’s terms state a different governing law.
For App Store purchases Apple is required to respect consumer protections in New Zealand; contact Apple if you believe rights have been breached.
Even when Terms say services are provided “as is” under Cyprus law, NZ consumer rights can still be asserted for local consumers.
Many users praise an intuitive interface and strong product and competitor research features that help find e-commerce opportunities.
Customer support frequently receives positive mentions for being patient, professional and prompt; specific staff are named in reviews.
Some users reported issues such as perceived inaccurate data, difficulty obtaining refunds, or complicated cancellation processes.
One report indicated a user felt banned after raising issues; another mentioned cancellation support only in English creating regional friction.
Many users try to cancel via ZIK when the subscription was purchased through Apple or Google Play.
If you bought via an app store, cancelling in your ZIK web account will not stop store billing.
Waiting until after the trial or guarantee window ends is a common mistake that voids refund eligibility.
Not saving order IDs, receipts, or support messages makes refund or dispute processes longer and harder.
| Purchase method | How to cancel | Who handles refunds | Notes |
|---|---|---|---|
| Web (direct) | Management panel → Billing → Cancel | Zik Analytics (within trial/refund guarantee) | $1 7-day trial; lifetime plan has 14-day money-back guarantee via support. |
| App Store (iOS) | Cancel in Apple subscriptions (Apple ID) | Apple | Request refunds via reportaproblem.apple.com; NZ law still applies. |
| Google Play | Cancel in Google Play subscriptions | Google’s refund policy applies; contact ZIK for assistance if outside Play window. |
Contact ZIK support directly for lifetime-plan refunds, billing questions on web purchases, or if a store purchase needs escalation.
For App Store or Google Play refunds start with the store, then involve ZIK only if the store’s process fails or further evidence is needed.
N.G.C.A Technology Enterprises LTD, 1 Arpiliou, 8 Aristo Centre, Block B, Floor B, Office 204, Paphos 8011, Cyprus.
This address is provided for legal or official correspondence per ZIK Analytics’ Terms and Conditions.
For billing and customer support matters use the online support channels listed above first.
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.