Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Daily High Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Daily High Club: Easy Method
What is Daily High Club
Service overview
Daily High Club is a subscription box service that sends curated smoking and lifestyle accessories and snacks on a recurring schedule. The company operates primarily through its website and offers membership plans that renew automatically.
Where it operates
Daily High Club is a US-based business that ships internationally, including to New Zealand customers. Its policies are published on its website and linked from product and account pages.
How to cancel Daily High Club
Cancel via account portal (recommended)
- Log into your account on the Daily High Club website.
- Go to your subscription or billing section and select the option to cancel the plan.
- Confirm cancellation and note the next billing date to ensure you cancelled before renewal.
If you subscribed via mobile platforms or need help
- No explicit App Store/Google Play cancellation instructions appear on Daily High Club pages; if you subscribed through those platforms, manage the subscription in your Apple or Google account.
- If web cancellation is not possible, contact support via the company’s help or policy pages, and keep order and account details ready.
- As a last resort you may send a written request to the US mailing address: 6225 N Hollywood Blvd Ste 145, Las Vegas, NV 89115, USA.
What happens when you cancel
Subscription access and deliveries
Cancellation stops future renewals but does not revoke boxes already paid for in the current billing cycle.
If a payment has already processed for the upcoming box, you will still receive that box even after cancelling.
Account status and data
Your account typically remains active for access to past orders and support records unless you request deletion. Data retention follows the company’s stated policies and applicable laws.
Cancellation prevents future charges; verify the cancellation confirmation and watch your payment method for any unexpected charges.
Will I get a refund?
Standard refund policy
Daily High Club advertises a 100% satisfaction guarantee requiring returns of unused products and a photo of any broken items within 14 days of delivery.
- Refunds generally cover product price only, not shipping or handling.
- Sales or promotional items are typically not eligible for partial refunds.
Exceptions and perishables
Perishable snacks cannot be returned unless defective; refunds or exchanges for perishables are at the company’s discretion.
Keep photographic evidence, order numbers, delivery dates, and contact support promptly to improve the chance of a resolution.
Daily High Club plans and pricing
Plan summary
The company offers recurring subscription boxes on set frequencies; specific plan names and exact pricing can vary over time.
If you need current plan names or pricing, check the account portal or the company’s plans page.
Table of plans
| Plan | Price | Billing frequency |
|---|---|---|
| Standard box | Varies | Varies |
| Premium / Special boxes | Varies | Varies |
| Promotional / Limited editions | Varies | Varies |
Your consumer rights in New Zealand
Statutory guarantees
New Zealand consumers have statutory rights under laws such as the Consumer Guarantees Act, which require goods to be of acceptable quality and fit for purpose.
These rights apply regardless of a seller’s own returns policy and may provide remedies for faulty or misdescribed goods.
Distance selling and change of mind
There are also distance selling protections that can give a limited change-of-mind period for online purchases; this can differ by circumstance.
Daily High Club’s terms do not explicitly cite New Zealand laws, so local statutory protections may override or supplement the company’s published policy.
Customer experiences
Positive feedback
Some customers report prompt resolutions for missing or late items and positive first-order experiences with fast shipping and good service.
Examples include timely delivery of special boxes and helpful responses to missing-item reports.
Negative feedback
Frequent complaints mention slow or delayed international shipping, damaged items, and difficulty obtaining refunds after the 14-day window.
There are reports of problems canceling subscriptions or receiving inconsistent support responses; some users posted about these issues on review sites and forums.
Documentation checklist
What to prepare before contacting support
- Order number and account email address.
- Date of delivery and payment receipt or bank statement showing the charge.
- Photos of damaged or missing items and a brief description of the issue.
Extra evidence to improve outcomes
- Screenshots of your subscription status or cancellation confirmation.
- Any communication with support (emails, chat transcripts).
- Tracking information showing shipping delays or non-delivery.
Common mistakes
Cancelling after billing date
Many customers assume cancellation stops an imminent charge; if you cancel after the billing cut-off, you will still be charged and receive the next box.
Always check the next billing date and cancel before that date to avoid another charge.
Missing deadlines and documentation
Failing to report damaged items within the 14-day return window or not providing photos can result in declined refunds or replacements.
Also, attempting to cancel via the website when the subscription was set up through Apple/Google accounts can fail; use the platform where you originally subscribed.
Comparative recap
Quick comparison
This table compares key actions and the best route for New Zealand customers dealing with Daily High Club subscriptions.
Table summary
| Action | Ease | Recommended route for NZ customers |
|---|---|---|
| Cancel subscription | Moderate | Use the account portal on the Daily High Club website; confirm before billing date. |
| Request refund for damaged item | Moderate | Submit photos and order details within 14 days via the returns/support process. |
| Refund for late delivery | Variable | Contact support with tracking evidence; NZ statutory rights may apply. |
| Cancel via mobile platform | Depends on platform | If subscribed through Apple/Google, cancel in that platform’s account settings. |
After cancelling
Follow-up steps
- Save your cancellation confirmation and monitor your payment method for further charges.
- If you expect a refund, keep documentation and check the policy timelines for processing.
Helpful links
- Daily High Club plans
- Delivery frequency & cancellation details
- Returns & satisfaction guarantee policy
- Terms & Conditions
- Customer reviews (Trustpilot)
- Community reports (Reddit)
Address
Postal contact
Daily High Club’s available mailing address (U.S.):
6225 N Hollywood Blvd Ste 145, Las Vegas, NV 89115, USA
Notes on using the address
There is no separate New Zealand cancellation address listed; use the website portal and support channels first.
If you send written cancellation requests, include full account details, order numbers, and proof of postage.
Similar cancellation services
FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.