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Cancel Doozy Cards: Easy Method
What is Doozy Cards
Service overview
Doozy Cards is an online ecards service that offers digital greeting cards and a Premier subscription for unlimited ecards.
Official pricing is listed in USD and subscriptions include a 10-day free trial for new users on web sign-ups.
How it is delivered
The service is delivered via Doozy Cards' website and mobile apps; however, publicly available help documents focus on the web experience.
Doozy Cards' Terms of Sale and Help pages are the primary sources for cancellation and refund information.
How to cancel Doozy Cards
Cancel via the web (trial and subscriptions)
- Sign in at Doozy Cards on the web and go to My Profile → My Account → My Subscription.
- Click the gray "cancel" button shown on the subscription page to stop renewals or cancel the trial.
- If you cancel during the 10-day free trial on the web, you should not be charged.
PayPal or mobile store sign-ups
- If you signed up via PayPal you must also cancel the recurring payment in your PayPal account to stop charges.
- Doozy Cards' public Help Center and Terms do not explain cancellation via the App Store or Google Play; check those stores for their cancellation flows.
What happens when you cancel
Access and service period
If you cancel a Premier annual membership on the web it will remain active until the end of the paid one-year term.
Monthly subscriptions typically stop renewals immediately; verify the subscription page to confirm your remaining access period.
Data and account status
Cancelling stops future billing but does not necessarily delete your account or data; review the Doozy Cards Help and Terms for data-retention details.
If you used a third-party store (App Store/Google Play/PayPal) also check those accounts for active permissions or recurring authorisations.
Will I get a refund?
Standard refund policy
Doozy Cards does not state a New Zealand statutory 14-day cooling-off right for digital services in its public Terms of Sale.
The Terms say download purchases are non-refundable; refunds are limited and not automatic.
Exceptions and renewal refunds
- If your membership renews you can contact Doozy Cards support within 60 days of the billing date to cancel the renewal and request a full refund of the renewal charge.
- The service fee is non-refundable; for free trials there is typically no charge if you cancel within the trial period.
- An authorization hold (approx. US$18) may appear during signup; this is usually released by the payment processor and is not a real charge.
Doozy Cards plans and pricing
Pricing summary
Official prices are listed in USD. NZD equivalents are approximate and depend on your payment provider's exchange rate.
The service offers monthly and annual Premier plans with a 10-day free trial on web sign-ups.
| Plan | Price (USD) | Approx. Price (NZD) | Period | Features |
|---|---|---|---|---|
| Premier Monthly | USD 6.99 | approx. NZ$11.18 | Monthly | Unlimited ecards; includes 10-day free trial |
| Premier Annual | USD 29.99 | approx. NZ$47.98 | Annual | Unlimited ecards; includes automatic 10-day free trial |
Your consumer rights in New Zealand
Statutory rights overview
New Zealand consumer law generally protects against misleading conduct and faulty goods or services, but statutory cooling-off rights for digital services are not automatic in all cases.
Doozy Cards' Terms do not advertise a 14-day cooling-off period for digital services for New Zealand consumers.
Practical rights with Doozy Cards
- You may be able to dispute unauthorised or incorrect charges with your bank or card provider under New Zealand/EFTPOS rules.
- Doozy Cards allows refunding of a renewal charge if you contact support within 60 days of the billed renewal; this is an important remedy to note.
Customer experiences
Positive feedback
Some users praise Doozy Cards for attractive card designs and ease of sending cards.
Examples include reviewers saying the service was "very easy to choose and send a card."
Negative feedback
Several complaints report being charged despite cancelling the free trial, including users who say they cancelled immediately but still saw charges.
There are also reports of alleged unauthorised charges; if this happens check the billing source and contact your bank as well as Doozy support.
Documentation checklist
Before contacting support
- Account email and username used to sign up.
- Date you signed up and date you cancelled (screenshots if available).
- Subscription page screenshot showing cancellation status or button.
Billing and payment evidence
- Payment receipts or card/PayPal statements showing the charge(s).
- PayPal recurring agreement screenshot if you used PayPal.
- Any correspondence with Doozy Cards support and timestamps.
Common mistakes
Assuming mobile-store cancellation is handled
Users often assume cancelling in Doozy's website will stop App Store or Google Play subscriptions; those stores may require separate cancellation.
If you subscribed via a mobile store, check the store's subscriptions page and cancel there to ensure charges stop.
Missing the PayPal step or trial window
Some customers forget to cancel the PayPal recurring payment after cancelling on the web, which can allow charges to continue.
Another frequent error is not cancelling within the 10-day trial window or not checking the billing account that will be charged.
Comparative recap
Quick comparison points
The table below summarises cancellation ease, refund availability, and trial details for Doozy Cards based on public information.
Use it to check the likely outcome before you cancel or contact support.
| Area | Doozy Cards (web) | Mobile stores (App Store / Google Play) |
|---|---|---|
| Cancellation method | My Profile → My Account → My Subscription; click gray cancel button | Not documented by Doozy; cancel via the App Store/Google Play subscription management |
| Free trial | 10-day free trial on web; cancel during trial to avoid charges | Not specified by Doozy; check the app store's trial terms |
| Refunds | No general 14-day refund; renewals refundable if claimed within 60 days | Subject to store policies; Doozy does not publish separate mobile-store refund steps |
After cancelling
Follow-up actions
Save screenshots or confirmation of cancellation and check your payment method for any further charges over the next billing cycle.
If charged after cancellation, contact Doozy Cards support promptly and consider disputing the charge with your bank if unauthorised.
Helpful links
Address
Company mailing address
Doozy Cards lists a mailing address in the United States, not New Zealand.
The address in the Terms of Sale: Doozycards.com, 5225 West Second Street, Los Angeles, CA 90004, USA.
Contact tips
Use the Help page or the email/contact form provided there for account and billing queries.
For disputes involving NZ payment cards, keep your bank informed and provide them the documentation checklist items above.
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Written by Sophie Wright
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Premier Monthly subscription, sign in to Doozy Cards on the web, go to My Profile → My Account → My Subscription, and click the gray 'cancel' button. You can also cancel in writing using registered mail.
If you cancel during the 10-day free trial, you will not be charged, and your access will end immediately. Make sure to confirm your cancellation in writing.
You can request a full refund for a renewal charge within 60 days by contacting Doozy Cards support. Remember to keep proof of your cancellation request sent via registered mail.
To cancel your subscription signed up through PayPal, you must cancel the recurring payment in your PayPal account. Additionally, send a written cancellation request via registered mail to Doozy Cards.
Doozy Cards does not offer a general 14-day refund policy for digital services. Refunds are limited and not automatic, so check your contract for specific terms and consider sending a cancellation request via registered mail.