Cancel GOBBLE online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gobble service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Gobble: Easy Method
What is Gobble
Service overview
Gobble is a meal kit delivery service that sends pre-portioned ingredients and recipes to subscribers, designed to simplify home cooking and reduce preparation time.
Availability
Gobble primarily operates in the United States with pricing in USD; there is no evidence of local New Zealand pricing or a dedicated NZ service presence.
Because availability is US-focused, New Zealand consumers should check whether Gobble will ship to their address before subscribing.
How to cancel Gobble
Canceling via your account
- Log in to your Gobble account on the Gobble website.
- Go to your subscription or account settings and choose the option to deactivate or cancel your subscription.
- Confirm the deactivation; note that deactivation typically takes effect for the following delivery week, not immediately.
Canceling via customer support
- Contact Gobble customer support if you cannot deactivate online; request account deactivation and keep a record of the conversation or ticket number.
- Ask the representative to confirm the effective date of deactivation in writing (email or chat transcript).
- Remember that deactivation requested after the weekly cutoff will usually take effect after the next delivery week.
What happens when you cancel
Access and deliveries
Deactivation typically stops future renewals, but any scheduled order placed before deactivation remains active for that upcoming delivery week.
Orders not skipped or canceled by the weekly cutoff will be charged and shipped as scheduled.
Account and data
Your account may remain accessible for order history and profile settings after deactivation, depending on Gobble's retention practices.
Request account deletion if you want Gobble to remove your personal data; confirm any effects on records or refunds with support.
Will I get a refund?
Gobble policy and timing
Gobble's Terms state users are responsible for charges up until deactivation; cancellation after the weekly cutoff generally takes effect the following week.
Because of the strict weekly cutoff (Wednesday 11:59 pm local time before delivery week), missed deadlines often result in being charged for that week's order with no automatic refund.
Exceptions and New Zealand law
- Under New Zealand law, refunds may be available if goods are faulty or services were not provided with reasonable care and skill.
- There is no general 14-day 'cooling-off' right for online subscriptions in NZ simply for change of mind.
- If a meal kit is defective or provided poorly, you may be entitled to a remedy (repair, replacement, or refund) despite Gobble's stated policy.
Gobble plans and pricing
Plan summary
Reliable, NZ-specific pricing information for Gobble is not available; the service appears to list prices in USD for US customers.
Below is a simple table reflecting the lack of confirmed NZ pricing data.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Standard meal kits | Varies | Pricing shown in Gobble's listings is in USD; no NZ-specific prices found. |
| Family plans / larger boxes | Varies | Availability and pricing may differ by region; verify on Gobble's site. |
| Promotions / trial offers | Varies | Promotional pricing typically applies only in supported regions and currencies. |
Your consumer rights in New Zealand
Statutory guarantees
Under the Consumer Guarantees Act 1993 (CGA), goods and services must meet guarantees of acceptable quality and reasonable care and skill.
These statutory rights apply regardless of a supplier's terms and cannot lawfully be contracted out of.
Remedies and cooling-off
- If meal kits are faulty, you may be entitled to repair, replacement, or refund under the CGA.
- There is no automatic 14-day cooling-off right for online subscriptions in NZ for change of mind.
- Special sales (door-to-door, credit agreements) have other protections, but standard online subscriptions generally do not.
Customer experiences
Positive feedback
Many users praise Gobble for convenience, ease of recipes, quick preparation, good flavour, and time savings.
Some customers note responsive customer service and flexibility in skipping weeks as helpful features.
Negative feedback
Common complaints include missing or spoiled produce, damaged packaging, and inconsistent freshness of some items.
Website or app problems preventing skipping or cancellation have led to unwanted charges and frustration among some users.
Documentation checklist
Essential records to keep
- Account screenshots showing cancellation or skip requests and timestamps.
- Order confirmations and emails for the delivery week you wish to cancel or skip.
- Customer support chat transcripts, ticket numbers, and representative names.
Evidence for refunds or disputes
- Photographs of damaged, missing, or spoiled items on delivery.
- Receipts or bank statements showing the charge you are disputing.
- Copies of Gobble's Terms of Service or policy pages you relied upon.
Common mistakes
Missing the cutoff
A frequent mistake is assuming cancellation or skipping is effective immediately; Gobble requires action by Wednesday at 11:59 pm local time before the delivery week.
If you request cancellation after that cutoff, you will usually be charged for the upcoming order and the deactivation will apply to subsequent weeks.
Relying solely on skipping without confirmation
Users sometimes skip weeks but do not confirm the skip succeeded due to app or website errors; this can result in unexpected charges.
Always verify skip or cancellation confirmations and retain evidence in case of disputes.
Comparative recap
Quick comparison table
| Action | Deadline | Effect | Refund likely |
|---|---|---|---|
| Skip a delivery | By Wednesday 11:59 pm local time before delivery week | Skips the upcoming delivery; subscription remains active | No (unless service failure or CGA applies) |
| Deactivate (cancel subscription) | Any time, but deactivation takes effect for following week if after cutoff | Stops future renewals after deactivation effective date | No automatic refund for missed cutoff; possible CGA remedy for faults |
| Late cancellation (after cutoff) | After Wednesday 11:59 pm local time | Order for that week is charged and likely shipped; cancellation applies afterward | Unlikely, unless goods/services fail CGA guarantees |
Key takeaways
Act before the weekly cutoff to avoid charges and keep documentation to support any refund claim.
Know your CGA rights in New Zealand: refunds are possible for faulty or improperly supplied goods even if company policy says otherwise.
After cancelling
What to check immediately
- Confirm cancellation via email or account notice and save the confirmation.
- Review upcoming orders and billing activity to ensure no unexpected charges occur.
Useful links and contacts
- Gobble Terms of Service - for account and cancellation clauses.
- New Zealand consumer protection guidance - for CGA information and remedies.
- Contact Gobble support via your account portal; keep any support ticket IDs for reference.
Address
Gobble headquarters (mailing)
Gobble's publicly available mailing address is:
637 Natoma Street, Suite 5, San Francisco, California 94103, United States.
New Zealand customers
There is no dedicated New Zealand postal address for Gobble identified in public records.
If you need legal or consumer assistance in NZ, contact local consumer protection agencies or seek legal advice for cross-border disputes.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.