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Cancel HUMBLE BUNDLE
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Humble Bundle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Humble Bundle: Easy Method
What is Humble Bundle
Overview
Humble Bundle is a digital storefront and subscription service that sells game bundles, DRM‑free content, and the Humble Choice subscription. It combines pay‑what‑you‑want bundles, charity contributions, and a store with regional pricing.
Key features
Members can subscribe to monthly Choice plans to pick games each period, buy individual titles, and receive store discounts. Humble also distributes keys for platforms like Steam and offers charity allocations with purchases.
How to cancel Humble Bundle
On the web (Humble Choice subscription)
- Sign in to your Humble account at humblebundle.com.
- Go to Account → Subscriptions (or the Choice subscription page) and select "Cancel" for the active plan.
- Confirm cancellation to stop future monthly charges; you will usually retain access until the current billing period ends.
- If you prefer, submit a support ticket via Humble's support portal to request cancellation assistance.
- Reference: cancellation details and user reports are summarised in third‑party writeups such as this article.
On mobile (App Store / Google Play)
- Humble's help centre does not clearly document separate App Store or Google Play cancellation steps; many users must cancel via the platform (Apple/Google) if billed through them.
- Check your Apple ID subscriptions or Google Play subscriptions pages; if Humble appears there, cancel from the platform account used for the purchase.
- If unsure whether you were billed via Humble or the app stores, contact Humble support and include your transaction receipt.
What happens when you cancel
Access and renewal
Cancelling prevents future renewal charges but generally does not remove access immediately. You usually keep the benefits for the remainder of the paid period.
For Choice, cancellation stops future monthly billing; already delivered bundles or accessed content are typically retained by the purchaser.
Data, keys and account
Downloaded or revealed keys remain in your account and can usually be used after cancellation according to the platform's activation rules.
Humble retains account records and purchase history; contact support if you need changes to personal data or order corrections.
Will I get a refund?
Humble policy
Humble generally treats payments as fulfilled once a bundle or content is delivered or accessed and does not offer refunds in those cases.
This "no refund after access" approach is reflected in multiple community reports and help‑desk summaries.
Exceptions and case-by-case
- If a key has not been revealed, Humble may consider a refund if requested within roughly two weeks of purchase; requests are reviewed individually.
- Steam‑activated or revealed keys are usually non‑refundable, though some exceptions have occurred under consumer protection or special circumstances.
- If a purchased item was never supplied (for example a promised key never delivered), a refund claim is stronger - especially under local consumer law.
- Sources and examples: case discussion and community threads such as user reports.
Humble Bundle plans and pricing
Pricing table
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Lite | NZ$8.00 | Monthly | Basic access (Trove, store discount, limited selections) |
| Basic | NZ$20.00 | Monthly | Mid‑tier; includes 3 game choices per month |
| Premium | NZ$30.00 | Monthly | Top‑tier; includes 9 game choices per month |
| Lite | NZ$70.00 | Annual | Annual Lite access |
| Basic | NZ$180.00 | Annual | Annual Basic access |
| Premium | NZ$270.00 | Annual | Annual Premium access |
Pricing notes
The figures above are taken from a February 2022 regional pricing table and available community reports; Humble changed pricing in some currencies in mid‑2025, so NZD may have been adjusted.
Always verify current NZD prices on Humble's store pages before purchase; regional pricing and promotions change over time.
Your consumer rights in New Zealand
Statutory guarantees
Under New Zealand consumer law, digital goods must be supplied as described and fit for purpose. If they are faulty or not supplied, you may be entitled to a remedy, including a refund.
There is no automatic 14‑day cooling‑off period for delivered digital content similar to physical goods; statutory guarantees still apply where services or goods fail to meet standards.
Practical steps under NZ law
- If keys are not delivered or content does not match the description, assert your rights under the Consumer Guarantees Act and request a refund or replacement from Humble.
- Document the failure (screenshots, order IDs, timestamps) and ask Humble support for a remedy; escalate to consumer protection bodies if needed.
- In disputed cases, mention relevant NZ legislation and be prepared to contact the Commerce Commission or Consumer Protection advice services for guidance.
Customer experiences
Positive reports
- Some users report quick code delivery and good value when bundles match expectations.
- Positive experiences are noted but appear less prominent in New Zealand‑specific feedback.
Negative reports
- Frequent complaints of keys showing "out of stock" or delayed/non‑delivery, sometimes for months (Trustpilot NZ summary).
- Reports of slow or unresponsive customer support, ignored tickets, and delays obtaining refunds.
- Instances of double charges and difficulty resolving subscription billing problems, with some users noting reduced service quality after ownership changes.
Documentation checklist
What to gather
- Order number, transaction ID, date and amount charged (bank/receipt screenshot).
- Account email used for purchase and any platform receipts (Steam, Apple, Google Play).
- Screenshots showing missing keys, error messages, or "out of stock" notices.
How to present it
- Open a Humble support ticket and attach the above documentation in chronological order.
- Be concise: state desired outcome (cancel, refund, supplied key), and include exact timestamps and order IDs.
- If you intend to escalate under NZ consumer law, save all correspondence as evidence.
Common mistakes
Subscription errors
Many users forget they subscribed via the web versus the App Store/Google Play and cancel in the wrong place, causing charges to continue.
Always check which merchant billed you (Humble vs Apple/Google) on your statement before cancelling.
Refund misunderstandings
Expecting an automatic refund after cancelling is a common mistake; Humble usually does not refund after content delivery.
If you reveal a key or access content, refunds are unlikely unless the product is faulty or not supplied and consumer law applies.
Comparative recap
Quick comparison
| Topic | Typical Humble experience |
|---|---|
| Cancellation | Stops future billing; keep access until period end for web subscriptions. |
| Refunds | Generally not offered after delivery/access; case‑by‑case exceptions for unrevealed keys or non‑delivery. |
| Support | Mixed reviews; positive deliveries exist but many report slow or unresponsive support and delayed resolutions. |
| Pricing (NZ) | Historical regional prices available; mid‑2025 changes in other currencies suggest NZD may have changed too - check live prices. |
Takeaway
Cancel subscriptions promptly to avoid unwanted renewals and gather full documentation before contacting support. Expect limited refund flexibility after accessing content, but use NZ consumer law if goods are not supplied or are faulty.
After cancelling
What to expect
After cancelling, confirm you received a cancellation email and retain it for records. Monitor your bank/credit card to ensure billing stops on the next cycle.
If charged after cancellation, raise a support ticket immediately and include your cancellation confirmation and transaction evidence.
Helpful links
- Humble help / support portal: https://support.humblebundle.com/
- Cancellation and refund discussion summary: Aksi article
- Refund case discussion: Games Learning Society
- Community reports and reviews (New Zealand): Trustpilot NZ
Address
Mailing address
Humble Bundle, Inc.
163 Freelon Street, San Francisco, CA 94107, United States
Notes about contacting
There is no known New Zealand‑based postal address for Humble; use the online support portal for account and billing issues.
When emailing or filing tickets from NZ, include local time references and clear transaction documentation to speed resolution.