Postclic unlimited subscription: promo at NZ$1.85 for 48h with a mandatory first month at NZ$100.94, then NZ$100.94 per month without commitment
Cancel CARGO
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Cargo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Cargo: Easy Method
What is Cargo
Overview
Cargo is a freight management platform used to manage consignments, carrier bookings, manifests and related logistics tasks. It provides features such as consignment and label printing, pallet management, rate management and reporting.
Who typically uses Cargo
Users include small to large freight-forwarders, warehouses and businesses that dispatch goods and need carrier integrations, invoicing and performance reporting. Plans range from small operations to custom enterprise deployments.
How to cancel Cargo
Cancel through your account
- Sign in to your Cargo account and go to Account or Billing settings.
- Locate Subscription or Plan and follow the Cancel or Disable auto-renew steps.
- Save or screenshot the cancellation confirmation shown in the account.
Cancel by contacting support
- Email Cargo support with your account name and request: charne@cargo.co.nz.
- Include a clear request to cancel, the effective date, and ask for written confirmation.
- If you paid through an app store or payment provider, cancel via that provider as well.
What happens when you cancel
Access and subscription end
When you cancel, access typically continues until the paid period ends unless otherwise specified in your contract. Auto-renewal is stopped to prevent future charges.
Data, exports and retention
Export important data (consignments, invoices, manifests) before your access ends. Cargo may retain backup data per its policy; request specifics when you cancel.
Will I get a refund?
Typical refund policy
Refunds depend on the plan terms and the billing method. Many subscriptions do not provide pro-rata refunds unless stated in the contract.
Exceptions and dispute options
- If you believe a refund is due, request it in writing and include evidence (billing, dates, reason).
- If charged via Apple/Google or a third-party processor, their refund rules also apply - contact them directly.
- For unresolved disputes, you can seek help from your bank (chargeback) or consumer authorities in New Zealand.
Cargo plans and pricing
Pricing summary
Below are the known eCargo freight management platform plans available in New Zealand as provided in verified data.
Notes about plans
Small and Medium are monthly plans with defined limits. Enterprise is custom-priced for larger or bespoke integrations and support needs.
| Plan | Price | Period | Features |
|---|---|---|---|
| Small | NZ$249 per month | Monthly | 3 users & up to 2 dispatch sites; 500 consignments; carrier booking & integration; consignment & label printing; freight dispatch; pallet management; rate management; basic cost & performance reporting; business‑hours support |
| Medium | NZ$899 per month | Monthly | 10 users & up to 5 dispatch sites; 2,000 consignments; carrier booking & integration; consignment & label printing; freight dispatch; pallet management; rate management; invoice reconciliation; API integration; manifesting; electronic POD; basic cost & performance reporting; business‑hours support |
| Enterprise | Custom | Custom | Unlimited users and dispatch sites; unlimited consignments; advanced customer/supplier invoicing; advanced cost & performance reporting; 24×7 support; API integration; manifesting; electronic POD; custom ERP integration; buy/sell rates; multi‑modal activity charging; margin reporting |
Your consumer rights in New Zealand
Relevant laws
Key protections for consumers in NZ include the Consumer Guarantees Act and the Fair Trading Act. These cover quality and truthful representations for goods and services bought by consumers, not always applying to businesses.
What you can do
- If you are a consumer and the service is faulty or misrepresented, you can seek remedy under NZ law.
- For privacy or data concerns, the Privacy Act 2020 applies - contact the Privacy Commissioner or the company’s Data Protection Officer.
- For subscription refunds or billing disputes, contact the payment provider (bank, Apple, Google) and consider a chargeback if appropriate.
Customer experiences
Positive experiences
Many users report that Cargo streamlines freight workflows, integrates with carriers, and saves time on manifesting and label printing. Enterprise customers value API and ERP integrations.
Common complaints
Some customers raise issues about onboarding complexity, limits on lower-tier plans, or response times during business-hours-only support. Clarity on billing and cancellation terms is a frequent request.
Documentation checklist
Essential items to collect
- Account name, account ID and the email associated with the Cargo account.
- Subscription plan name, billing invoices, and dates of payment or renewal.
- Confirmation screenshots or emails showing cancellation or support responses.
How to send formal cancellation
- Email the support contact with a clear cancellation request and request written confirmation: charne@cargo.co.nz.
- If sending postal correspondence, address it to the Privacy Officer / Data Protection Officer at the postal address below and send by tracked post.
Common mistakes
Not cancelling the billing source
Users sometimes cancel in-app but forget to cancel the payment method (App Store, Google Play, Stripe or direct debit). This can result in continued charges.
No confirmation or record
Failing to request and save a written cancellation confirmation causes disputes later. Always ask for a confirmation email or screenshot and keep invoices and timestamps.
Comparative recap
Quick feature comparison
The table below highlights key differences between the Small, Medium and Enterprise offerings to help you choose the right plan or confirm what to expect when cancelling.
Which fits your needs
Choose Small for light use, Medium for moderate volumes with API needs, and Enterprise for unlimited usage, custom integrations and 24×7 support.
| Plan | Price | Users / Dispatch sites | Consignments (per period) | Support | Key differentiator |
|---|---|---|---|---|---|
| Small | NZ$249 per month | 3 users / up to 2 sites | 500 | Business‑hours support | Entry-level pricing for small operations |
| Medium | NZ$899 per month | 10 users / up to 5 sites | 2,000 | Business‑hours support | API, manifesting and electronic POD |
| Enterprise | Custom | Unlimited | Unlimited | 24×7 support | Custom integrations and advanced reporting |
After cancelling
Next practical steps
- Confirm cancellation in writing and keep evidence of the date and confirmation content.
- Export or archive all operational data you need before access ends (consignments, invoices, PODs).
Useful links and contacts
- Consumer advice and complaints: Consumer NZ.
- Commerce and fair trading information: Commerce Commission NZ.
- Privacy guidance: Office of the Privacy Commissioner NZ.
Address
Postal correspondence
For formal notices, data requests or to send a written cancellation, use the postal address below and mark attention as indicated.
Privacy Officer contact
Postal Address: PO Box 282295, Beachlands, Auckland 2147 (attention the Privacy Officer / Data Protection Officer).
Email: charne@cargo.co.nz.