Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Acorn Tv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Acorn Tv: Easy Method
What is Acorn Tv
Service overview
Acorn TV is a subscription streaming service specialising in British and international television, including mysteries, dramas and documentaries.
It is available via the Acorn website and through third‑party platforms such as Apple, Google Play, Roku and Amazon.
Content focus
The service curates content aimed at fans of UK and Commonwealth programming, with regionally licensed catalogues that can vary by country.
Availability of specific titles in New Zealand may be limited by regional rights and distribution agreements.
How to cancel Acorn Tv
Cancel via the Acorn website (acorn.tv)
- Sign in at acorn.tv with the account used to subscribe.
- Go to Account or Subscription settings and select “Cancel Subscription”.
- Follow the on‑screen prompts and confirm cancellation; you should receive confirmation by email.
- Cancellation takes effect at the end of the current paid term; see Terms and Conditions.
Cancel via app stores and platforms
- Apple (iOS): disable auto‑renewal in your iTunes/App Store account settings at least 24 hours before the renewal date. See the App Store listing: Acorn TV on Apple.
- Google Play, Roku, Amazon, Samsung, Prime Channel, etc.: cancel through the platform where you subscribed; deleting the app does not cancel the subscription.
- If you subscribed through a third party, follow that platform’s cancellation flow or contact their support. See Acorn support: How to cancel (Acorn Support).
What happens when you cancel
Access after cancellation
You keep access to Acorn TV until the end of the current subscription term you have already paid for.
No immediate service removal occurs on the cancellation date unless otherwise stated by the platform.
Renewal, billing and data
Auto‑renewal is stopped so you will not be charged at the next billing date on that plan.
Account data and viewing history may be retained according to Acorn’s policies; check your account settings or contact support for data questions.
Will I get a refund?
Acorn TV refund policy
Acorn TV’s terms state there are no refunds or credits for partial billing periods or unwatched content, unless required by law.
This policy applies to cancellations made through acorn.tv and in many cases for subscriptions purchased via third parties.
Exceptions and New Zealand law
- There is no automatic 14‑day refund right for New Zealand users under Acorn’s listed regional refund provisions (the 14‑day right applies to Austria, UK and 7 days in Brazil per their terms).
- Statutory consumer rights under New Zealand law (Consumer Guarantees Act 1993 and Fair Trading Act 1986) are not waived by Acorn’s terms and may provide remedies if the service is defective or misleading.
- If you believe you are entitled to a refund under NZ law, document the issue and contact Acorn support first; you may escalate via NZ consumer protection if needed.
Acorn Tv plans and pricing
Common plans
Below are reported and derived New Zealand figures from available sources and USD conversions.
Official NZD pricing is not published directly by Acorn TV; figures are indicative.
Pricing table
| Plan | Price (NZD) | Period | Notes |
|---|---|---|---|
| Monthly (approx, via conversion) | NZ$11.20 | Monthly | Based on USD $6.99 converted to NZD |
| Annual (approx, via conversion) | NZ$112.20 | Annual | Based on USD $69.99 converted to NZD |
| Reported NZ Sub (per Auckland Newsroom) | NZ$7.99 | Monthly | Reported local subscription rate |
| Reported NZ Annual | NZ$79.99 | Annual | Reported local annual subscription rate |
Your consumer rights in New Zealand
Non‑excludable rights
Acorn’s terms state that non‑excludable rights under the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986 remain fully applicable.
This means the supplier cannot lawfully contract out of statutory consumer protections for NZ customers.
Remedies under NZ law
- Services must be provided with reasonable care and skill and be fit for purpose under the CGA.
- If the service is not delivered as promised you may be entitled to a repeat service, refund or other remedy depending on the issue.
- For guidance, see New Zealand consumer resources: Refunds, replacements and repairs (Consumer Protection NZ).
Customer experiences
Positive feedback
Some users praise Acorn TV for well‑curated British mysteries and programming that offer good value for fans of the genre.
Third‑party reviews such as Scam Detector highlight the appeal of the catalogue for certain viewers.
Common complaints
- Users on Trustpilot report technical problems, billing issues, difficulty cancelling and slow or unhelpful customer support.
- Complaints include charges after attempted cancellation, misleading trial renewals, and regional content limitations noted by Reddit users in NZ/AU.
Documentation checklist
What to have ready
- Account email and username used to subscribe.
- Order or receipt details (date, transaction ID, payment method).
- Platform of subscription (acorn.tv, Apple, Google Play, Roku, Amazon, etc.).
- Screenshots of the subscription page, billing charges, or cancellation attempts.
How to present cancellation or refund requests
- State the account details and exactly what you want (cancel subscription, refund request, correction of billing).
- Attach evidence (receipts, screenshots) and include dates of attempted cancellations or communications.
- Keep copies of all correspondence and confirmation messages for escalation if needed.
Common mistakes
Cancelling the wrong way
Many users mistakenly delete the app and assume the subscription is cancelled; deleting the app does not cancel an active subscription.
If you subscribed via a third‑party store you must cancel through that store’s subscription settings.
Expecting automatic refunds or immediate termination
Expecting an automatic refund for unused time is a common error; Acorn’s stated policy disallows partial‑period refunds except where law requires otherwise.
Also allow time for confirmation emails; if you don’t receive one, check the platform’s subscription status and follow up with support.
Comparative recap
At‑a‑glance comparison
The table below summarises key points about Acorn TV for New Zealand users: pricing, cancellation routes, refund stance and content notes.
Quick takeaway
Cancel via the original purchase channel, expect access until the end of the paid period, and rely on NZ consumer law if the service fails to meet basic standards.
| Feature | Acorn TV (New Zealand) | Notes |
|---|---|---|
| Price (typical) | NZ$7.99 - NZ$11.20 monthly; NZ$79.99 - NZ$112.20 annual | Reported and converted figures; official NZD pricing not directly published |
| How to cancel | Cancel at acorn.tv or via the platform you used (Apple, Google, Roku, Amazon) | Deleting the app does not cancel the subscription |
| Refunds | No refunds for partial periods unless law requires | NZ statutory rights may provide remedies |
| Content availability | Curated UK/international shows; regional licensing applies | Some titles may not be available in NZ |
| Customer service | Mixed reviews; some report slow or unhelpful responses | Keep documentation for disputes |
After cancelling
Confirming your cancellation
Check your account subscription page and wait for a confirmation email after cancelling.
Keep that confirmation and any related receipts for your records in case of future billing disputes.
If you have problems
- Contact Acorn support through Acorn Support.
- For Apple purchases use Apple support and for other platforms use their billing support channels (Apple, Google, Roku, Amazon).
- If you believe your consumer rights under NZ law have been breached, consult Consumer Protection NZ.
Address
Corporate / billing address
Known corporate/billing address that may be used for formal correspondence:
6320 Canoga Avenue, 8th Floor, Woodland Hills, California 91367, United States
When to use a postal address
Acorn does not appear to maintain a dedicated New Zealand postal address; use the corporate address only for formal written complaints if required.
For faster resolution, prefer in‑app or web support and documented email correspondence before sending postal mail.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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