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Cancellation service #1 in New Zealand
Cancel We Tv: Easy Method
What is We Tv
Overview
We TV is a streaming service offering TV shows and movies, operated by Image Future Investment (HK) Limited. The service is primarily targeted at markets outside New Zealand and is commonly accessed via apps or web subscriptions.
Availability in New Zealand
We TV is not officially available in New Zealand, and no NZ-specific offering or pricing is published. Access in NZ often requires workarounds such as third-party services or VPNs.
How to cancel We Tv
Cancel via Apple (iOS)
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Find the We TV subscription and tap Cancel Subscription, then confirm.
- If you need guidance from Apple, see Apple subscription support.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
- Select the We TV subscription and tap Cancel subscription, then follow the prompts.
- For help, see Google Play subscription support.
Cancel via web or third-party
- Sign in to your account on the We TV (or AMC+) website and go to Account or Subscriptions to cancel.
- If you subscribed through a third-party provider (Sling, a cable bundle, etc.), cancel through that provider’s account page or support team.
- No We TV-specific NZ contact form or cancellation postal address was located; online account cancellation is the normal route.
What happens when you cancel
Access after cancellation
Typically you retain access until the end of the current billing period. Playback and app access usually continue until that date.
Auto-renewal and billing
Cancellation stops future auto-renewal. You will not be billed for subsequent periods after cancellation takes effect.
Account data
Account details and viewing history are normally retained unless you delete the account via the website or request data removal from the provider.
Will I get a refund?
What the public record shows
No We TV - specific refund policy or clear statement about a 14‑day cooling-off period was found in publicly accessible help pages or FAQs. There is no clear language indicating refunds are routinely offered after trial or paid periods.
Possible exceptions and dispute routes
- If content is faulty or the service fails to perform, you may dispute the charge with your payment provider (bank, card issuer) or app store.
- If you purchased via Apple or Google, their refund processes apply and you should request a refund through their support channels.
- If the charge was through a third party, contact that provider for their refund policy and dispute options.
We Tv plans and pricing
Summary
No official New Zealand pricing or plan details were found. The service is not listed with NZ pricing and is often billed in USD when accessed via non‑local providers.
Notes on currency and availability
Because We TV is not officially available in NZ, billing currency and plan names vary by region and reseller. Use 'Varies' where local data is not provided.
| Plan | Price (NZD) | Billing currency | Availability in New Zealand |
|---|---|---|---|
| Available plans | Varies | Varies | Not officially available in New Zealand |
Your consumer rights in New Zealand
Relevant laws
New Zealand laws such as the Consumer Guarantees Act and the Fair Trading Act provide remedies for faulty services and misrepresentation. These laws can apply to services supplied to NZ consumers.
How to use your rights
- Document service faults (screenshots, dates, playback failures) to support any complaint.
- Contact the payment provider or app store to dispute charges if the service fails to perform.
- Consider contacting New Zealand consumer protection for general guidance: consumerprotection.govt.nz.
Customer experiences
Common complaints
- Users report app glitches such as shows failing to play, repetitive content, and slow loading.
- Review aggregators and app reviews show low sentiment and ratings, citing performance and usability issues.
- Example coverage and ratings are available via review sites like JustUseApp.
Neutral and positive notes
Publicly accessible sources show few strong positive reviews for We TV in NZ contexts. Some users may still find specific shows or content of value depending on availability.
Documentation checklist
Essential items to have ready
- Account email and username used for your We TV subscription.
- Proof of payment or receipt (credit card, Apple/Google transaction record).
- Subscription provider name (Apple, Google Play, We TV web, or third party).
Useful supporting evidence
- Screenshots of subscription status, error messages, or failed playback.
- Dates of billing and the transaction ID where available.
- Correspondence with support staff, if any.
Common mistakes
Deleting the app without cancelling
Removing the We TV app from your device does not cancel the subscription. The subscription continues until you cancel through the app store or account page.
Cancelling the wrong account or platform
Many users have multiple Apple/Google IDs or multiple payment methods. Make sure you cancel the subscription under the same account that was billed.
Assuming a refund is automatic
Because no clear refund policy is published, do not assume a refund will be issued automatically after cancellation. Request one explicitly via the payment provider or app store if you believe it is warranted.
Comparative recap
Quick feature comparison
| Feature | We TV (New Zealand context) |
|---|---|
| Availability | Not officially available in NZ; often accessed via VPN or third-party services |
| Cancellation methods | Apple ID, Google Play, or web account (no NZ-specific cancellation address found) |
| Refund policy | No clear public refund policy; refunds must be pursued via payment provider or app store |
| Customer reviews | recurring patterns of negative reports about app performance and content repetition |
| Pricing | Varies by region; no NZ pricing published |
After cancelling
Check these items
- Confirm cancellation by checking your subscription status in Apple/Google or the We TV account page.
- Save confirmation emails or screenshots showing the cancellation date and end of access.
- Monitor your bank or card for any unexpected future charges and dispute them promptly if necessary.
Helpful links and contacts
- Apple subscription support
- Google Play subscription support
- New Zealand Consumer Protection
- If you used a third-party service (e.g., Sling), contact that provider for cancellation and refund options.
Address
Registered corporate address
Image Future Investment (HK) Limited (operator of We TV) - Level 29, Three Pacific Place, 1 Queen’s Road East, Wanchai, Hong Kong.
Notes for contacting from New Zealand
No dedicated New Zealand postal or customer service address was found. For account or billing issues, use the app store or the online account page and escalate via your payment provider if necessary.
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.