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Cancel DAZN
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the DAZN service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel DAZN: Easy Method
What is DAZN
Service overview
DAZN is a subscription streaming service that offers live and on-demand sports content, including competitions, events and select pay-per-view (PPV) promotions.
The service is available on web browsers, mobile apps and connected devices and is offered with several payment and plan options in New Zealand.
How DAZN is delivered
DAZN can be paid for directly on its website or through third-party stores such as Apple App Store, Google Play and Amazon.
Where you signed up determines how you manage billing, cancellations and refund requests.
How to cancel DAZN
Cancel if you subscribed directly on DAZN (website)
- Sign in at dazn.com.
- Go to your account settings and choose 'Cancel subscription' or follow the Help Center flow.
- Note: Cancelling a monthly subscription paid directly initiates a 30‑day notice period; you keep access until the end of those 30 days.
Cancel if you subscribed via App Store, Google Play or Amazon
- Apple (App Store / iTunes): Cancel through your Apple account / Subscriptions section in iTunes or device settings; access continues until the billing period ends.
- Google Play: Open Google Play Store → Menu → Account → Subscriptions → DAZN → Cancel; access remains until period end.
- Amazon: Go to your Amazon Apps Library → Subscriptions → Manage → untick auto‑renew; you retain access until the next billing date.
What happens when you cancel
Access and billing
If you cancel a direct monthly subscription, DAZN starts a 30‑day notice period and you can use the service until that period ends.
If you cancel via App Store, Google Play or Amazon, you typically keep access until the end of the current billing period.
Account data and renewals
Your account and viewing history remain on DAZN while your account exists; automatic renewal is turned off after cancellation.
If you re‑subscribe later, your previous account settings may still apply depending on DAZN policies.
Will I get a refund?
General refund policy
DAZN’s terms include a 14‑day withdrawal right allowing cancellation and a full refund if exercised within that period, unless you consented to immediate performance.
If you agreed to start the service immediately (performance begun), the 14‑day refund right may not apply.
Refunds for third‑party payments and exceptions
- If you paid DAZN directly, use DAZN’s Help Center contact flow to request a refund.
- If you paid via Apple, Google Play or Amazon, you must request refunds through those platforms - DAZN may refuse refunds in such cases.
- Unauthorized charges should be raised with your payment provider if platform refund routes are unsuccessful.
DAZN plans and pricing
Current plans (NZ)
Below are DAZN prices and plan types as recorded (updated April 3, 2025). Promotional amounts may vary by platform or campaign.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | NZ$29.99 | Monthly | Standard DAZN subscription |
| Monthly Instalment | NZ$14.99 | Monthly | Monthly instalment option |
| Annual (one‑off) | NZ$149.99 | Annual | Annual subscription (one‑off payment) |
| UEFA Bundle - Monthly Instalment | NZ$14.99 | Monthly | UEFA competitions via monthly instalments |
| UEFA Bundle - Annual | NZ$149.99 | Annual | UEFA competitions via annual payment |
| Boxing PPV‑linked Monthly | NZ$14.99 | Monthly | Subscription linked to boxing PPV promotion (reported) |
Your consumer rights in New Zealand
Relevant New Zealand laws
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act, which require services to be provided with reasonable care and without misleading conduct.
These laws can support claims for remedies if a digital service is not supplied as promised or if advertising is misleading.
Practical steps and vendor rules
- Refunds for purchases made through Apple, Google Play or Amazon are usually handled by those vendors - contact their support first.
- If you believe you've been treated unfairly, Consumer NZ and the Commerce Commission provide guidance and complaint routes: Consumer NZ, Commerce Commission.
Customer experiences
Positive feedback
Many users praise DAZN for high‑quality streaming, stable playback and a user‑friendly app experience.
Customers often note fast live scores and helpful personalised feeds as strong points.
Negative feedback
Common complaints include unexpected recurring subscriptions after PPV purchases and confusing trial/auto‑renew arrangements.
Other issues reported are being charged after cancellation, difficulties obtaining refunds and challenges navigating support channels.
Documentation checklist
What to gather before contacting support
- Account email and username used for DAZN.
- Receipt or order ID for the subscription or PPV purchase.
- Payment method details and date(s) of charges.
Additional helpful items
- Screenshots of subscription status, cancellation confirmation and billing statements.
- Record of any support communications (dates, reference numbers).
Common mistakes
Assuming cancellation is the same across platforms
Many users assume cancelling on the DAZN website cancels App Store or Google Play billing. It does not - cancel via the store you used to subscribe.
Failing to cancel in the correct store may lead to continued charges.
Expecting instant refunds or service stoppage
Some customers expect immediate service termination or refunds after cancellation; direct monthly cancellations often start a 30‑day notice period.
If you started the service immediately during a withdrawal window, that can affect eligibility for full refunds.
Comparative recap
Quick comparison overview
The table below summarises cancellation routes, access after cancellation, typical refund route and notice periods by sign‑up method.
Comparison table
| Sign‑up method | How to cancel | Access after cancel | Refund route | Notice period |
|---|---|---|---|---|
| DAZN website (direct) | Account settings on dazn.com | Access continues during 30‑day notice | Request via DAZN Help Center | 30 days for monthly cancellations |
| Apple App Store | Cancel via iTunes/App Store subscriptions | Access until end of billing period | Request refund via Apple | No DAZN notice; follows App Store billing cycle |
| Google Play | Google Play Store → Account → Subscriptions → Cancel | Access until billing period ends | Request refund via Google Play | No DAZN notice; follows Google Play cycle |
| Amazon | Amazon Apps Library → Subscriptions → Manage → untick auto‑renew | Access until billing date | Request refund via Amazon | Follows Amazon billing cycle |
After cancelling
What to check right away
- Confirm cancellation emails or on‑screen confirmations and save them.
- Check your payment method for any further charges over the next billing cycle.
Helpful links and support
- DAZN Help Center: help.dazn.com
- Request a refund (DAZN direct payments): DAZN refund contact flow
- DAZN cancellation guide: How to cancel
- Apple support for subscriptions: Apple subscriptions
- Google Play subscriptions: Google Play subscriptions
- Amazon subscriptions: Amazon Help
- Consumer NZ: consumer.org.nz
Address
DAZN corporate address
DAZN Limited, 12 Hammersmith Grove, London, England, W6 7AP.
New Zealand contact note
No separate DAZN office in New Zealand was found; DAZN directs formal communications through its UK headquarters and online Help Center.
If local dispute escalation is needed, use Consumer NZ or the Commerce Commission for guidance and next steps.