Cancel Racing Tv: Easy Method

What is Racing Tv

Overview

Racing TV is a subscription service that broadcasts live horse racing and provides catch-up coverage. It offers international and UK/Ireland subscription options, plus apps on common platforms.

Service elements

The service includes live race streams, a 7-day catch-up feature on some plans, and platform access via web and mobile apps. Availability and management options differ by customer region and app store.

How to cancel Racing Tv

International customers (outside UK/Ireland)

• Sign in at intl.racingtv.com.
• Go to the "My Account" section.
• Follow the on-screen option to cancel your subscription; confirm when prompted.

UK/Ireland customers and phone-only cancellation

• UK/Ireland standard subscriptions normally require cancellation by phone with Racing TV customer services.
• Find the correct customer service number on Racing TV's contact page before calling.

App Store & Google Play subscriptions

• If you subscribed through the App Store or Google Play, manage or cancel the subscription through your Apple or Google account settings.
• Racing TV generally cannot cancel in-app subscriptions directly; use the store's subscription management tools instead.

What happens when you cancel

Access after cancellation

Typically you keep access until the end of your paid billing period. Access usually stops on the expiry date of the current subscription term.

Automatic renewal

Cancellation stops future automatic renewals. If you cancel within the trial, ensure cancellation is completed before trial expiry to avoid renewal charges.

Account and data

Your account remains active for record and billing purposes; Racing TV may retain certain data per its privacy policy. Export any personal data you need before contacting support if required.

Will I get a refund?

Statutory cooling-off period (where applicable)

Under a statutory 14-day cooling-off right (applicable in some jurisdictions), you can cancel within 14 days and be charged only for days of service used.

Connection or setup fees are often non-refundable during this cooling-off period.

After the statutory period

• After the 14-day period, contracts are typically binding and refunds are generally not provided.
• Exceptions may apply if Racing TV makes significant changes to the service or ceases broadcasting; in those cases pro-rata refunds may be considered.

Racing Tv plans and pricing

Plan summary

Below is the known international monthly plan and an approximate NZD conversion for reference. Official NZ-specific pricing was not found.

Price details

Your consumer rights in New Zealand

Cooling-off and cancellations

New Zealand does not generally provide an automatic 14-day cooling-off right for most online subscriptions. Check the provider's published cancellation policy to confirm any offered trial or cooling-off terms.

Consumer Guarantees and Fair Trading

Under New Zealand consumer protections, services must meet reasonable quality, fit-for-purpose, and description standards. Misleading advertising or failures to provide the promised service can be challenged under local law.

Practical steps for NZ consumers

• Keep records of sign-up, trial terms and cancellation attempts.
• If you believe the service was misrepresented or faulty, complain to Racing TV first and escalate to consumer protection bodies if unresolved.
• Consider contacting the Commerce Commission or a local consumer advice service for guidance on disputes.

Customer experiences

Common complaints

Some customers report difficulty cancelling free trials, which has led to unexpected annual or renewed charges unless cancellation was completed by phone.

Users have also reported app instability such as freezing, buffering, white screens or crashes, particularly on FireStick and mobile devices.

Service and collections issues

There are reports of slow or unhelpful customer service responses and some complaints about debt collection attempts following missed payments or cancellation disputes.

Documentation checklist

What to have ready before cancelling

• Account email and password used to sign up.
• Subscription start date, trial expiry date and payment method details.
• Screenshots or copies of the terms, trial offer, and any confirmation emails.

If you need to escalate

• Records of cancellation attempts (dates, times, phone call notes).
• Copies of any billing statements or unexpected charges.
• Correspondence with Racing TV support.

Common mistakes

Relying on the wrong cancellation channel

Example: International customers cancelling via phone when they could use the "My Account" page. Use the appropriate channel for your region to avoid delays.

Missing trial deadlines and app-store subscriptions

Example: Subscribing through the App Store or Google Play and attempting to cancel via the Racing TV website. For in-app subscriptions, cancel through the app store to avoid renewal charges.

Poor record keeping

Example: Not saving confirmation emails or screenshots after cancelling. Keep evidence of cancellation and dates to support any disputes about charges.

Comparative recap

Key comparison points

After cancelling

Check access and charges

Verify the date your access ends and check your bank or card statement for any unexpected charges after cancellation.

Useful links

• Racing TV international account login
• Racing TV contact and support
• Apple: manage subscriptions
• Google Play: cancel subscriptions

Address

Racing TV head office

Racing TV, Gillingham House, 38-44 Gillingham Street, SW1V 1HU, London, United Kingdom

Notes on postal cancellations

No New Zealand - specific postal cancellation address was found. Use the web account or contact page for the correct cancellation route for your region.