Cancel Magellantv: Simple Process

What is Magellantv

Service overview

MagellanTV is a subscription streaming service focused on documentary content across history, science, nature, and culture.

The service is ad-free, offers high-quality video (including 4K/UHD on supported titles), and includes subtitles for many programs.

How it is typically delivered

MagellanTV is available via the MagellanTV website, smart TV apps, and mobile apps where supported.

Subscriptions may be managed directly on the site or through platform stores for in-app purchases (for example, Apple App Store).

How to cancel Magellantv

Web (MagellanTV site)

• Log into your account on the MagellanTV website.
• Click the profile icon and choose the cancel option from your account settings.
• Cancellation becomes effective from the next billing cycle; you keep access until the period ends.
• No refunds are issued for amounts already paid (per MagellanTV Terms & Conditions).

App Store (iOS) and Google Play

• iOS (App Store): Cancel via your App Store account - subscriptions made as an in-app purchase must be cancelled through Apple's subscription management.
• Google Play: There is no explicit MagellanTV documentation found; cancel via Google Play subscription settings in your Google account (standard for Android in-app subscriptions).
• When subscribed through a platform store, that platform controls auto-renew and refund processes.

What happens when you cancel

Access and renewal

After cancelling, your subscription will not renew at the next billing date and remains active until the end of the paid billing period.

Cancellation stops future billing but does not prorate or refund amounts already charged.

Account and data

Your account and profile remain available so you can sign in until the subscription period expires.

For details about data retention or account deletion, review MagellanTV's terms or contact support directly.

Will I get a refund?

Standard refund policy

MagellanTV's published policy states there are no refunds once a subscription has been paid, even if you cancel before the end of the billing period.

This policy is stated in MagellanTV's Terms & Conditions and supporting FAQ materials.

Free trials and exceptions

• Monthly plan: 7-day free trial - cancel during the trial to avoid billing.
• Annual plan: 14-day free trial - cancel during the trial to avoid billing.
• If you subscribed via Apple or Google, platform-specific refund policies may also apply; contact the platform for any exceptions.

Magellantv plans and pricing

Available plans (summary)

The most commonly referenced plans are a monthly plan and an annual plan, each with a free trial period.

Specific prices are not published here; pricing may vary by region and over time.

Price table

Your consumer rights in New Zealand

Statutory protections

MagellanTV's published policy does not state any specific New Zealand 14-day cooling-off or refund right.

New Zealand consumers also have rights under local laws such as the Consumer Guarantees Act; these laws may affect remedies available in some situations.

Practical steps for NZ customers

• Keep receipts and subscription confirmations as evidence of purchase.
• If you believe a refund or remedy is required under NZ law, contact MagellanTV support in writing and, if needed, seek advice from local consumer protection authorities.
• If you paid via Apple or Google, you may also contact those platforms about billing disputes.

Customer experiences

Positive feedback

Users praise MagellanTV for a wide selection and depth of documentary content, good curation, and strong video quality including 4K where available.

Reviews note the service is ad-free and offers helpful subtitles for many programs.

Negative feedback

Some users report insensitive or poorly timed marketing emails to inactive users, which caused distress in isolated cases.

Other feedback highlights navigation difficulties in the app interface, making it harder to find specific programs.

Documentation checklist

What to gather before contacting support

• Account email and username used to subscribe.
• Order confirmation or receipt showing subscription date and payment method.
• Screenshot of your subscription status or cancellation screen, if available.
• Details of whether the purchase was made via web, Apple App Store, or Google Play.

How to present your request

• State clearly whether you want cancellation only or are requesting a refund (note: refunds are generally not provided).
• Attach receipts and screenshots to speed up support handling.
• If escalated, keep a record of dates and responses for any dispute or consumer-protection inquiry.

Common mistakes

Canceling in the wrong place

A common error is attempting to cancel an in-app purchase on the MagellanTV site when the subscription was bought through Apple or Google.

For App Store purchases, cancel in your Apple ID subscriptions; for Google Play, cancel in your Google Play subscriptions.

Expecting immediate refunds or loss of access

Some users expect an immediate refund after cancelling - MagellanTV’s policy states payments already made are non-refundable.

Others mistakenly believe cancelling removes immediate access; in reality, access typically continues until the end of the paid period.

Comparative recap

At-a-glance comparison

After cancelling

What to check immediately

Confirm your cancellation status in your MagellanTV account or the platform where you subscribed.

Save confirmation screenshots and any emails that show the subscription will not renew.

Useful support links

• MagellanTV Help / FAQ
• MagellanTV Terms & Conditions
• Apple - manage subscriptions
• Google Play - manage subscriptions
• New Zealand consumer protection (consumerprotection.govt.nz)

Address

Corporate mailing address

MagellanTV LLC, 1875 Connecticut Avenue NW, 10th Floor, Washington, DC 20009, United States.

No specific New Zealand postal address was identified in the publicly available materials.

How to send written notices

If you need to send a formal written notice or copyright communication, use the corporate address above and reference the relevant account details.

Also check MagellanTV's Terms of Use for other contact addresses that may be provided for specific legal notices.