Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nba League Pass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Nba League Pass: Easy Method
What is Nba League Pass
Service overview
Nba League Pass is a subscription streaming service that provides live and on-demand NBA game coverage to international customers, including viewers in New Zealand.
Key uses
Subscribers can watch out-of-market regular season games, replays, and selected additional features depending on the plan purchased.
How to cancel Nba League Pass
Cancel via Web (NBA.com)
- Sign in at your NBA account on nba.com.
- Go to My Account → Manage Plan → Cancel Subscription.
- You will receive a confirmation email and cancellation takes effect at the end of the billing period.
Cancel via iOS (App Store)
- Open the App Store on your iPhone or iPad and tap your account icon.
- Tap Subscriptions → NBA → Cancel Subscription to stop renewals through Apple.
Cancel via Android (Google Play)
- Open Google Play on your Android device and go to Subscriptions.
- Select NBA League Pass → Cancel subscription to end future billing through Google Play.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to Nba League Pass until the end of your current billing period.
Renewal and billing
Automatic renewal stops at the end of the billing cycle after cancellation. No further charges should occur once the cancellation is confirmed.
Account and data
Your account remains active for sign-in; viewing access is removed after the paid period ends. Keep any confirmation emails or receipts for your records.
Will I get a refund?
Official refund policy (web)
According to Nba League Pass web terms, all sales are final and there are no full or partial refunds regardless of the reason for the request.
App Store and Google Play refunds
- Apple App Store: refunds are not available after subscriptions have been activated via the App Store.
- Google Play: refunds are likewise not available after subscriptions have been activated via Google Play.
Exceptions and NZ consumer rights
New Zealand consumer law may provide remedies if a service is faulty or misrepresented, which can conflict with a vendor's “no refunds” clause.
If the service is defective or materially different from what was advertised, you can raise a claim under NZ consumer guarantees for remedy or refund where appropriate.
Nba League Pass plans and pricing
Available plans
The following prices are presented in NZD and reflect typical in-app purchase pricing for New Zealand.
Price table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| NBA League Pass (Monthly) | NZ$24.99 | Monthly | Standard international pass with commercials |
| NBA League Pass Premium (Monthly) | NZ$33.99 | Monthly | Commercial-free, download for offline, multi-device |
| League Pass (Season - Annual) | NZ$159.99 | Annual/Season | Season-long pass with commercials |
| League Pass Premium (Season - Annual) | NZ$219.99 | Annual/Season | Premium season-long pass, commercial-free, offline downloads |
Your consumer rights in New Zealand
General NZ consumer guarantees
Under New Zealand law, services must be provided with reasonable care and skill and as described by the seller.
If the streaming service is faulty or not as represented, you may be entitled to remedies under consumer guarantees.
Cooling-off and digital subscriptions
There is generally no automatic 14-day cooling-off period for digital subscriptions in NZ unless the service was misrepresented or you were not given required information prior to purchase.
Claims for faulty or misrepresented digital services should be raised promptly with the provider and, if unresolved, can be escalated to consumer protection authorities.
Customer experiences
Positive feedback
Some users report that League Pass delivers a reliable way to watch out-of-market NBA games and consider it the best available option despite occasional app problems.
Common complaints
Many users report streaming quality issues such as buffering, crashes, freezes, and inconsistent performance across devices.
Other common issues include a buggy app interface, missing features (video quality options, multi-view, older archives), blackout restrictions, and poor customer service or denied refund requests.
Documentation checklist
What to collect before contacting support
- Account email or username used for the subscription.
- Order confirmation or receipt showing date and amount.
- Screenshots of errors, buffering, or messages that show the problem.
- Device type, operating system version, and app version information.
- Subscription platform (Web / App Store / Google Play) and confirmation of cancellation steps attempted.
Why these items help
Having clear documentation speeds up support responses and strengthens any consumer rights claim you may need to make.
Common mistakes
Assuming cancellation is immediate
Many users expect access to end immediately after cancelling. In fact, cancellations generally stop renewal but keep access until the paid period expires.
Not checking which platform billed you
Another frequent mistake is attempting to cancel on the wrong platform. If you subscribed through Apple or Google, you must cancel through that store, not only via nba.com.
Missing confirmation
Failing to keep a cancellation confirmation email or screenshot can make disputes harder to resolve. Always save confirmation messages and transaction receipts.
Comparative recap
Quick comparison
The table below summarizes cancellation method, refund stance, and access after cancelling for each platform.
Comparison table
| Platform | How to cancel | Refunds | Access after cancel | Notes |
|---|---|---|---|---|
| Web (NBA.com) | My Account → Manage Plan → Cancel Subscription | All sales final; no refunds per terms | Access until end of billing period | Get confirmation email; dispute under NZ law if service defective |
| iOS (App Store) | App Store → Account → Subscriptions → NBA → Cancel | Refunds not available after activation via App Store | Access until end of billing period | Manage via Apple; Apple handles refund requests |
| Android (Google Play) | Google Play → Subscriptions → NBA League Pass → Cancel | Refunds not available after activation via Google Play | Access until end of billing period | Manage via Google Play; Google handles refund requests |
After cancelling
What to do immediately
- Save the cancellation confirmation email or take a screenshot of the cancelled subscription page.
- Keep your last receipt or order number for reference in disputes.
Helpful links and next steps
- NBA account and subscription help: nba.com
- Apple support for subscriptions: Manage Subscriptions on iPhone or iPad
- Google Play support for subscriptions: Manage Google Play subscriptions
- New Zealand consumer rights: Commerce Commission - consumer rights
Address
Postal address for correspondence
NBA League Pass, Attn: Customer Service
645 5th Avenue, New York, NY 10022, United States of America
Notes about mailing
NBA generally processes cancellations online. Postal requests are less common and may not speed resolution for NZ subscribers.
If you send postal correspondence, include the documentation checklist items and allow time for international mail handling.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.