Postclic premium unlimited: promotional offer at $1.85 for 48h, then $100.94 per month without commitment
Cancellation service #1 in New Zealand
Cancel Premier Sports: Step-by-Step Guide
What is Premier Sports
Service overview
Premier Sports is a sports broadcasting service that offers live and on-demand sports channels, including Premier Sports 1 & 2 and LaLigaTV.
Availability in New Zealand
Premier Sports is not natively available in New Zealand and access typically requires a UK account or third‑party routing (e.g. VPN) to subscribe.
No New Zealand - specific help pages or cancellation addresses were found on Premier Sports' NZ-facing pages.
How to cancel Premier Sports
Identify how you subscribed
Check whether you subscribed via the Premier Sports website, Amazon Prime Video, Apple App Store, Google Play, or a UK platform.
Cancellations and refund rules can differ by platform, so start by identifying the platform used for payment.
Step-by-step cancellation steps
- If you subscribed on the Premier Sports website: contact Premier Sports Customer Service via their support channels and request cancellation.
- If you subscribed via Amazon Prime Video: cancel the Premier Sports add‑on inside your Prime Video subscriptions page.
- If you subscribed via Apple or Google: cancel through your Apple ID subscriptions or Google Play subscriptions, respectively.
- Ask for written confirmation of cancellation (email) and keep a copy for your records.
What happens when you cancel
Access after cancellation
Your access typically continues until the end of the current billing period or the end of any pre‑paid term, depending on your plan.
If you cancel an annual pre‑paid plan mid‑term, access usually remains until the paid period ends unless otherwise specified by the platform.
Renewal and data handling
Auto‑renewing plans will stop renewing after cancellation, provided you follow the correct cancellation procedure for your platform.
Premier Sports may retain account information to fulfill billing queries; request deletion or export if you wish to manage your data.
Will I get a refund?
One‑time purchases (global terms)
Under Premier Sports' global terms, One‑Time Payment purchases have a 14‑day right of withdrawal.
If you begin streaming the purchased content within the 14‑day period, you forfeit the right to a refund.
Subscriptions and exceptions
- There is no blanket “no‑refunds” statement in the global terms; refunds depend on whether the statutory withdrawal conditions are met.
- Platform subscriptions (App Store, Google Play, Amazon) may have additional platform rules; Premier Sports' NZ pages do not publish NZ‑specific refund procedures.
- Third‑party commentary suggests the same 14‑day limitation applies in practice (see Reddit), but that is not an official policy source.
Premier Sports plans and pricing
Pricing summary
Below are the NZD price equivalents and basic features as publicly listed in mid‑2025 currency conversions.
Plan details
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Annual Pay‑As‑You‑Go (12‑month contract) | NZ$47.98/month | Annual contract billed monthly | Access to Premier Sports 1 & 2 and LaLigaTV; auto‑renews after 12‑month binding period |
| Flexible Monthly | NZ$33.98/month | Monthly | Access to Premier Sports 1 & 2 and LaLigaTV; 30‑day cancellation notice |
| Annual Pre‑Paid | NZ$240/year | Annual | Pre‑paid annual access to all content; auto‑renews annually |
| Amazon Prime Video Add‑on | NZ$31.98/month | Monthly | Premier Sports channels via Prime Video; requires Prime membership |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer protection laws such as the Consumer Guarantees Act (CGA) may apply to digital services, but the application can depend on contract terms and how the service is supplied.
Practical considerations
No Premier Sports NZ‑specific cancellation or refund policy was found, so rely on the global terms for One‑Time Payments and on platform rules where applicable.
If you believe your consumer rights under NZ law were breached, contact New Zealand consumer protection authorities or seek independent advice.
Customer experiences
Positive feedback
Trustpilot NZ reviewers praise Premier Sports' customer service for being prompt and helpful with subscription issues, billing and mistaken purchase types.
Many reviewers report fast resolutions, often within minutes or a day, and mention named support staff positively.
Negative feedback
Some customers report being tied into 12‑month contracts unexpectedly and facing charges for early cancellation.
Reddit posts note frustration when the 14‑day withdrawal right is voided after streaming starts, which aligns with the global terms but can be contentious.
Documentation checklist
Before you contact support
- Proof of purchase: order number, receipt or payment confirmation.
- Account details: email address used to subscribe and account username.
- Platform details: confirm whether subscription was via website, Amazon, Apple or Google.
Keep after cancellation
- Copy of cancellation confirmation email or support ticket number.
- Record of any refund agreement and expected timelines.
Common mistakes
Starting streaming during the cooling‑off period
A common mistake is beginning to stream One‑Time Payment content within 14 days and then expecting a refund. Under global terms, streaming voids the withdrawal right.
Not checking the subscription channel
Another frequent error is assuming cancellation works the same across platforms. Cancelling via the wrong channel (e.g. cancelling website subscription but not the App Store) can leave billing active.
Comparative recap
Quick comparison
| Plan | Price (NZ$) | Cancellation notice | Refunds (summary) |
|---|---|---|---|
| Annual Pay‑As‑You‑Go | NZ$47.98/month | 12‑month binding period; auto‑renews | Refunds depend on terms; usual no refund for early exit from fixed term unless platform/terms allow |
| Flexible Monthly | NZ$33.98/month | 30‑day cancellation notice | Refunds subject to platform terms; one‑time purchases have 14‑day withdrawal unless streaming started |
| Annual Pre‑Paid | NZ$240/year | Pre‑paid period ends at term; auto‑renews annually | Access remains for paid period; refunds uncommon mid‑term unless terms or platform permit |
| Amazon Prime Add‑on | NZ$31.98/month | Cancel via Prime Video subscriptions | Refunds and cancellation follow Amazon/Prime rules; check Prime subscription page |
After cancelling
Confirmation and follow‑up
Keep any confirmation email or support ticket number. Verify your payment method to ensure future charges stop.
Useful links
- Premier Sports terms & conditions (global)
- Trustpilot NZ reviews
- Reddit discussion referencing 14‑day withdrawal
Address
Physical mailing
No public New Zealand postal address for Premier Sports cancellations was found.
Premier Sports appears to manage cancellations online or via support email rather than by post.
Support contact guidance
Contact Premier Sports through their online help centre or the support channels shown on their website for cancellation requests.
When in doubt, include purchase proof, account email and platform details in your message to speed resolution.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.