Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zeus Network service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Zeus Network: Easy Method
What is Zeus Network
Overview
Zeus Network is a subscription streaming service offering original reality shows, scripted series and influencer-driven content. It is available via apps (iOS, Android, TV) and direct web subscriptions.
How it is offered in New Zealand
In New Zealand you can subscribe through the Apple App Store, Google Play, or directly on the Zeus website. Prices are shown in NZD in stores or converted from USD by the platform.
How to cancel Zeus Network
Cancel on App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Find "The Zeus Network" and turn off Auto-Renewal at least 24 hours before the period ends.
- You will keep access until the end of the current billing cycle after disabling auto-renewal.
- Source: Apple App Store listing.
Cancel on Google Play (Android)
- Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
- Select The Zeus Network and choose Cancel subscription; follow prompts to confirm.
- Access continues until the end of the current billing cycle.
- Source: WorldsApps guide.
Cancel via Web / Direct subscription
- Sign in at the Zeus Network website and go to Account or Subscription settings.
- Use the cancellation option provided; if none is visible, contact support by the site’s contact form or email.
- Cancellations made on the website stop future renewals but access generally continues until the billing period ends.
- Source: JoinChargeback guide.
What happens when you cancel
Access after cancellation
When you cancel via App Store, Google Play or the website you normally retain access until the end of the paid billing cycle. Cancellation prevents the subscription from renewing at the next cycle.
Billing and account data
Cancelling disables future auto-renewals but does not automatically delete account data. Your account and viewing history may remain unless you request deletion via support.
Will I get a refund?
General refund policy
Refunds are generally not provided if you fail to cancel before renewal and there are usually no pro‑rata refunds for partial periods. Access typically continues until the billing period ends.
Exceptions and timing
- If you successfully obtain a refund, processing normally takes 3 - 5 business days depending on payment method and your bank.
- Under New Zealand consumer law, refunds or remedies may be required if you attempted to cancel and were prevented by technical issues or if terms are unfair.
- Sources: JoinChargeback refund guide.
Zeus Network plans and pricing
Overview of plans
Prices shown here are approximate conversions to NZD using a USD→NZD conversion. Check the App Store or Google Play for exact current pricing in New Zealand.
Current plan table
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Monthly Subscription | NZ$10.85 approximately | Monthly | Unlimited streaming of all Zeus Network content |
| Annual Subscription | NZ$108.50 approximately | Yearly | Unlimited streaming (≈NZ$9.04 per month) |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act for products and services, including digital subscriptions where applicable.
Remedies and complaint routes
- If cancellation attempts fail or terms are unfair, you can request a refund or remedy from Zeus Network.
- You may escalate complaints to the Commerce Commission or use private dispute resolution if the provider does not resolve the issue fairly.
Customer experiences
Reported problems
Some users report continued billing after cancellation, being charged for months, and difficulty logging in despite payments.
There are complaints about unresponsive customer service, no clear cancellation path in some cases, and occasional double charges (e.g., Apple + Zeus).
Positive or neutral experiences
Many subscribers cancel successfully using the App Store, Google Play, or the website with access maintained until period end.
Outcomes often depend on the cancellation route used and whether the payment was handled through Apple, Google or directly with Zeus.
Documentation checklist
What to gather before contacting support
- Account email used to subscribe and username (if applicable).
- Receipt or payment confirmation showing the most recent charge.
- Subscription method: Apple App Store, Google Play, or Web/Direct.
- Dates of attempted cancellations and any error messages or screenshots.
What to keep after cancellation
- Confirmation that auto-renewal has been disabled or a cancellation confirmation email.
- Bank or card transaction records for disputed charges.
- Any reply from Zeus support or ticket numbers for escalation.
Common mistakes
Not cancelling through the original platform
A common error is trying to cancel directly on the Zeus website when the subscription was billed through Apple or Google.
If billed via App Store or Google Play, you must cancel through those stores; logging into the Zeus site will not stop store-managed renewals.
Waiting too close to renewal
Cancelling less than the required notice period can result in a renewal charge; Apple requires disabling auto-renewal at least 24 hours before the period ends.
Always check the billing date and cancel with adequate time to avoid accidental renewal.
Comparative recap
Quick comparison
| Platform | How to cancel | Access after cancel | Refund likelihood |
|---|---|---|---|
| App Store (iOS) | Disable Auto-Renewal in Apple Subscriptions (Settings → Subscriptions). | Access until end of current billing cycle. | Refunds are rare; Apple handles App Store refunds per its policies. |
| Google Play (Android) | Cancel via Google Play → Subscriptions in the Play Store app. | Access until end of current billing cycle. | Refunds handled by Google Play; generally not issued for missed cancellation. |
| Web / Direct | Cancel in Account/Subscription settings on Zeus website or contact support. | Access usually continues until billing period ends. | No pro‑rata refunds generally; NZ law may require remedy in some cases. |
Notes
Refund outcomes vary by payment processor and local consumer law. Keep records and pursue the appropriate channel for disputes.
After cancelling
Confirm and monitor
- Save cancellation confirmations and check your bank statements over the next billing cycle for unexpected charges.
- If charged after cancelling, contact the platform (Apple/Google) first if they processed the payment; for web payments contact Zeus support.
Helpful links
- Zeus on Apple App Store
- Guide: Cancel via Google Play
- JoinChargeback cancellation guide
- JoinChargeback refund guide
- Commerce Commission (New Zealand)
Address
Official contact address found
No New Zealand-specific postal address for Zeus Network cancellation was found in sources.
The available corporate address is a U.S. contact often used for platform or corporate correspondence:
U.S. address
Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011, United States
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.