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Cancel DOODLE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Doodle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Doodle: Easy Method
What is Doodle
Overview
Doodle is a scheduling and meeting-planning tool that helps organisers propose times and poll participants for availability. It is subscription-based and offers features such as booking pages and enhanced scheduling options.
How it is delivered
Doodle subscriptions may be purchased directly through Doodle (Parent Dashboard / web) or via app marketplaces (Apple App Store, Google Play, Amazon).
How you purchased determines how you cancel and who handles refunds.
How to cancel Doodle
If you subscribed directly through Doodle
- Sign in to the Parent Dashboard on the web.
- Go to My Account → Subscriptions → View plans and cancel.
- Cancellation takes effect at the end of the current billing period.
If you subscribed via an app store
- Cancel through the platform where you bought the subscription (Apple App Store, Google Play, or Amazon).
- Doodle cannot cancel App Store or Google Play subscriptions for you; you must use the provider's subscription management pages on your device.
- Follow the provider’s instructions to stop auto‑renewal; the provider controls billing and refunds in these cases.
What happens when you cancel
Access after cancellation
For direct Doodle subscriptions, cancelling turns off auto-renewal but access continues until the end of your paid billing period.
For app-store subscriptions, access and end dates depend on the store’s billing cycle and policies.
Account data and settings
Your Doodle account typically remains active after cancelling so you can sign in and review past events or settings.
Specific data retention and account deletion follow Doodle’s broader terms; check the official help pages for details.
Will I get a refund?
14-day cooling-off period (direct subscriptions)
Doodle offers a voluntary 14-day cooling-off period for monthly and annual direct subscriptions (excluding trials).
If you cancel within 14 days of the first payment you may request a full refund via chat; refunds are processed without undue delay and at latest within 14 days of notification.
After the cooling-off period and app-store rules
- After the 14-day cooling-off period, annual and monthly direct subscriptions are non-refundable for unused portions.
- Subscriptions bought through Apple, Google, or Amazon are subject to those providers’ refund policies; you must request refunds from them.
Doodle plans and pricing
Pricing summary
Below are example in-app prices from the DoodleEnglish app in the Singapore App Store.
All subscriptions start with a 7-day free trial and are localised automatically by Apple.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1st Student Monthly | S$15.98 | Monthly | First student monthly subscription |
| 1st User Monthly Subscription | S$8.98 | Monthly | First user (single) monthly subscription |
| Single Child Monthly | S$9.98 | Monthly | Single child monthly subscription |
| 1st Student Annual | S$134.98 | Annual | First student annual subscription |
| Bundle Single Child Monthly | S$19.98 | Monthly | Single child bundle monthly subscription |
| Bundle Family Monthly | S$24.98 | Monthly | Family bundle monthly subscription |
| Bundle Single Child Annual | S$179.98 | Annual | Single child bundle annual subscription |
Your consumer rights in Singapore
Cooling-off and digital services
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) provides certain cooling-off rights for unsolicited direct sales, but those rules generally do not cover digital subscription services like Doodle.
Digital subscriptions are typically not statutorily entitled to a 14-day cooling-off under CPFTA; any such period is usually offered voluntarily by the seller.
How this applies to Doodle
- Doodle’s voluntary 14-day cooling-off for direct purchases is a consumer-friendly policy, not a statutory requirement in Singapore.
- When you purchase via Apple, Google, or Amazon, local consumer remedies may vary and are governed by the marketplace’s terms and policies.
Customer experiences
Positive feedback
Many users praise Doodle for helpful customer service and straightforward refunds in some cases.
Users also like the scheduling features and booking pages for saving organiser time.
Negative feedback
Common complaints include a cluttered interface with ads and loss of previously free features, which some users find frustrating.
Several users report the cancellation process can be confusing - especially if the subscription was purchased via an app store.
Documentation checklist
Essential items to gather
- Account email and username used for the subscription.
- Order or invoice number and date of the subscription payment.
- Screenshots of the subscription status and any receipts.
Optional supporting items
- Chat transcripts or support request IDs if you contacted Doodle support.
- Platform confirmation (e.g., Apple/Google purchase history) if subscribed via an app store.
Common mistakes
Cancelling through the wrong channel
A frequent mistake is asking Doodle to cancel an App Store or Google Play subscription; these must be cancelled through the store where they were bought.
Missing the cooling-off window or trial details
Some users expect a refund after the 14-day cooling-off period or confuse the 7-day free trial with the first paid period.
Always check the exact date of first payment and whether you used the trial before requesting a refund.
Comparative recap
Quick comparison
| Feature | Direct subscription (via Doodle) | App Store / Google Play subscription |
|---|---|---|
| How to cancel | Parent Dashboard → Subscriptions → View plans and cancel | Cancel via Apple/Google/Amazon subscription settings on your device |
| Refund within 14 days | Possible full refund if requested via chat during cooling-off | Subject to the store’s refund policy; request via the store |
| Refund after 14 days | Generally no refund for unused portions | Handled by the store’s policies; usually limited |
| Who processes cancellation/refund | Doodle (for direct purchases) | Apple, Google or Amazon (for purchases via their stores) |
After cancelling
Next steps
Keep confirmation of your cancellation and check that auto-renewal is turned off in the place you cancelled.
Monitor your payment method and billing statements to confirm no further charges occur.
Helpful links
- Doodle cancellation policy
- Guide to cancelling Doodle (Postclic)
- User reviews and experiences (Trustpilot)
- Additional user feedback (Trustpilot)
Address
Registered location
37 Kallang Pudding Rd, #07-06 Tong Lee Building, Singapore 349315
Notes on contacting
Use the official help pages for account or billing support rather than relying on third-party directories.
When contacting support, include the documentation checklist items above to speed up resolution.