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Cancellation Founderscard: Easy Method
What is Founderscard
Overview
FoundersCard is a membership program aimed at entrepreneurs and business owners that offers curated travel, hotel, and partner discounts plus concierge-style benefits.
Membership operates on a subscription basis with tiered plans and partner perks focused on business and lifestyle savings.
Who uses it
Typical members are founders, small-business owners, and frequent business travelers seeking premium partner benefits and networking opportunities.
Benefits often include partner status with travel brands and discounts on services used by entrepreneurs.
How to cancel Founderscard
If you subscribed on iOS (App Store)
- Open the App Store on your iPhone or iPad and go to your Apple ID subscription settings.
- Find the FoundersCard subscription and cancel it there; FoundersCard does not process in‑app cancellations.
- If charges continue after you cancel, contact FoundersCard support and keep your Apple cancellation proof.
If you subscribed on Android (Google Play) or via Web
- For Google Play subscriptions: cancel in your Google Play account under Subscriptions.
- For web/direct subscriptions: contact FoundersCard member services to request manual cancellation.
- Always request written confirmation of cancellation and save any reply for records.
What happens when you cancel
Access and benefits
After cancellation you will typically retain access until the end of your paid membership period unless FoundersCard specifies otherwise.
Perks and partner statuses commonly remain active only through the paid term and may not be reinstated after expiry.
Renewal and data
Cancelling stops future automatic renewals; it does not necessarily erase your account data unless you request account deletion.
Document cancellation confirmations and correspondence to support any future disputes about billing or access.
Will I get a refund?
Standard refund policy
FoundersCard generally treats membership fees as non‑refundable, subject to the Terms of Service.
Refunds are not routinely granted outside stated exceptions in the membership terms.
Exceptions and platform purchases
- If you cancel within 60 days of the most recent charge, you may be eligible for a refund up to that recent payment, subject to your plan rules and the Terms of Service.
- If you purchased via the App Store or Google Play, you must follow those platforms' refund processes; FoundersCard cannot guarantee refunds issued by those platforms.
- There is no general 14‑day cooling‑off right in FoundersCard public policies; refund rights are confined to the 60‑day window and plan terms.
Founderscard plans and pricing
Pricing table
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| Standard Membership (US) | S$803.25 (approx.) | Annual | USD US$595 annual fee + US$95 initiation fee (one‑time). Approx converted to SGD using 1 USD ≈ 1.35 SGD. |
| Elite Membership (All‑Access) | S$1,343.25 (approx.) | Annual | USD US$995 annual fee; initiation fee typically waived. Approx converted to SGD using 1 USD ≈ 1.35 SGD. |
Notes on pricing
No official Singapore‑dollar pricing is published; figures above are approximate conversions from USD amounts.
Actual billed currency may be USD depending on how you subscribed (web, App Store, Google Play).
Your consumer rights in Singapore
Refund and cooling‑off
FoundersCard’s public terms do not mention a statutory 14‑day cooling‑off period; refunds are governed by plan terms and the 60‑day window in the Terms of Service.
If you believe consumer law in Singapore gives you additional rights, you may raise that when disputing a charge, but FoundersCard’s policies limit refunds to the stated conditions.
Dispute steps and documentation
- If billing continues after cancellation, document your cancellation attempt and correspondence carefully.
- You can escalate via the payment platform (Apple or Google) dispute processes if you purchased through those platforms.
- Contact FoundersCard support with your proof and request confirmation of refund or cancellation status.
Customer experiences
Positive reports
Many reviewers praise responsive customer service and value from travel and partner benefits such as hotel and car rental statuses.
Members often cite concierge help and access to exclusive savings as primary benefits.
Negative reports
Some users report difficulty cancelling and unexpected charges after attempting to cancel, describing slow or unclear resolution in some cases.
There are occasional complaints about perceived misleading value from specific promotions and inconsistent delivery of advertised benefits.
Documentation checklist
Before you cancel
- Record how you subscribed (App Store, Google Play, or FoundersCard website).
- Locate your account email, membership details, and most recent billing date and amount.
After you cancel
- Save cancellation confirmation emails or screenshots from Apple/Google subscription pages.
- Keep copies of any replies from FoundersCard, billing statements showing continued charges, and dispute IDs if you open a platform dispute.
Common mistakes
Canceling in the wrong place
A frequent error is attempting to cancel inside the FoundersCard app on iOS; App Store subscriptions must be cancelled through your Apple ID subscriptions.
Similarly, Android users must cancel via Google Play subscriptions rather than assuming the app or website will stop the charge.
Insufficient proof and timing
Not saving confirmation screenshots or emails makes it harder to dispute continued charges.
Waiting too long after a charge to request a refund can exceed the 60‑day window that may permit refunds under FoundersCard rules.
Comparative recap
Quick comparison table
| Item | Standard Membership (US) | Elite Membership (All‑Access) |
|---|---|---|
| Approx. Price (SGD) | S$803.25 | S$1,343.25 |
| Period | Annual | Annual |
| Key Features | US$595 annual fee + US$95 initiation; core travel and partner benefits. | US$995 annual fee; initiation usually waived; broader access to partner benefits. |
Takeaway
Standard is lower cost with one‑time initiation; Elite costs more but often waives initiation and offers broader access.
Decide based on how much you will use partner benefits and whether initiation fees matter to your budget.
After cancelling
Follow up actions
- Confirm cancellation in writing and retain proof of the date and method you used to cancel.
- If charged after cancelling, escalate to the payment platform (Apple/Google) and contact FoundersCard with your documentation.
Helpful links
Address
Customer service contact
Email: [email protected] (use this for web/direct cancellations and confirmations).
Phone (US): +1 212‑343‑9800 or toll‑free 800‑963‑1988 for member services and cancellation assistance.
Mailing address
FoundersCard correspondence address: 100 Congress Avenue, Suite 2000, Austin, Texas 78701, United States.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.