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Cancel GODADDY
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Godaddy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Godaddy: Easy Method
What is Godaddy
Overview
GoDaddy is a commercial web services company that sells domain names, website builders, hosting, email and related online tools for businesses and individuals.
Services are subscription-based and managed through a customer account with region-specific terms and support channels.
Services in Singapore
GoDaddy operates in Singapore with local pricing and support options for .sg domains, hosting plans and app subscriptions.
Certain Singapore-specific rules apply to .sg domain handling and refunds - see the sections below for details.
How to cancel Godaddy
Cancel web purchases (GoDaddy site)
- Sign in to your GoDaddy account and locate the product or subscription you want to cancel.
- Contact GoDaddy Customer Support using phone, SMS or chat to submit the cancellation request; email is not the correct channel for cancellations.
- Follow the support agent’s instructions to confirm cancellation and obtain any reference number.
Cancel mobile app purchases
- If you bought via the Apple App Store or Google Play, request cancellations and refunds through the respective app store - GoDaddy does not process mobile-app refunds.
- Open the App Store or Play Store, find the purchase, and use the store’s refund or subscription management flow.
Cancel a .sg domain
- To cancel a .sg domain registration or manual renewal, contact a GoDaddy Guide (support agent) for assistance - this is handled manually by support.
- Provide your account and domain details so the Guide can process the request and advise on any applicable refund windows.
What happens when you cancel
Access and service termination
When a subscription is cancelled, access to the associated product (hosting, builder, email) typically ends at the end of the current billing or as specified by the support agent.
Some products may remain accessible for a short period; confirm exact termination timing with support before closing.
Renewals and auto-renew
Cancellation stops future auto-renewals if processed before the next billing date. Verify that auto-renew is turned off in your account and confirm with support to avoid unwanted charges.
Failure to cancel before renewal may trigger automatic charges based on your plan’s renewal price.
Data and domain ownership
Depending on the product, your website files, email data and domain settings may be deleted or disabled after cancellation; export backups before cancelling.
For domains, cancellation or transfer must be planned to avoid losing ownership - consult support for domain-specific steps.
Will I get a refund?
Standard refund windows
For most standard annual plans GoDaddy offers refunds within 30 days (720 hours) of the transaction.
For monthly plans shorter than one year, refunds are available within 48 hours of the transaction.
.sg domain and special cases
.sg manual renewals and new registrations have a specific refund window of 29 days (696 hours) from the transaction for eligible refunds.
App Store and Play Store purchases are governed by Apple/Google refund policies; GoDaddy does not control those refunds.
Exceptions and after account closure
- EU & UK consumers have a statutory 14-day (336-hour) cancellation right; GoDaddy may charge for services already provided.
- No refund is possible after account closure, even if within the usual refund window - keep the account open until refund is resolved.
Godaddy plans and pricing
Price list (Singapore)
The table below shows common GoDaddy plans and advertised Singapore prices. These are examples based on verified regional listings.
Notes on billing
Website Builder prices are typically billed annually even when shown as a monthly rate. App subscriptions purchased through the mobile app follow the app store’s billing.
Promotional first-year discounts and renewal pricing may differ - check your order summary for exact charges.
| Plan | Price | Period | Features |
|---|---|---|---|
| Website Builder - Basic (annual billing) | S$9.99/month | annual | Includes web hosting, mobile editing, marketing tools, SSL, domain not included |
| Website Builder - Premium (annual billing) | S$14.99/month | annual | Includes SEO tools, social media integration, email marketing, web hosting, SSL |
| Website Builder - E-commerce (annual billing) | S$20.99/month | annual | Includes full e‑commerce functionality, payment processing, inventory management, SSL, hosting |
| GoDaddy App - Content Creator Pro (monthly) | S$12.98/month | monthly | Subscription via GoDaddy mobile app for content creation tools |
| GoDaddy App - Content Creator Pro (annual) | S$85.98/year | annual | Annual subscription via GoDaddy mobile app for content creation tools |
| Web Hosting - Economy (with 1‑yr term) | S$8.49/month | monthly | Includes 1 website, 25 GB NVMe storage, free domain (first year), free SSL, free email |
| Web Hosting - Deluxe (with 1‑yr term) | S$10.99/month | monthly | Includes 10 websites, 50 GB NVMe storage, free domain (first year), free SSL, free email |
| Web Hosting - Ultimate (with 1‑yr term) | S$15.99/month | monthly | Includes 25 websites, 75 GB NVMe storage, free domain (first year), unlimited SSL, free email |
Your consumer rights in Singapore
Local refund expectations
Singapore does not provide the same 14‑day EU/UK statutory “cooling-off” right automatically for online services; refunds follow GoDaddy’s specified windows for each product.
.sg domain rules and GoDaddy’s regional refund periods (for example, 29 days for .sg manual renewals) apply to customers in Singapore.
App store purchases and account closure
Purchases made through the Apple App Store or Google Play are handled by those stores; contact Apple or Google for refunds on app purchases.
GoDaddy’s policy states no refund is possible after account closure, so keep the account open while seeking a refund.
Customer experiences
Positive experiences
Many customers praise GoDaddy’s customer service availability and helpful human support, noting agents often explain complex steps clearly.
Users also report the platform is easy to navigate for setting up domains and business email in many cases.
Negative experiences
Common complaints include unexpected high renewal pricing after introductory offers and difficulty stopping auto-renewals or obtaining refunds.
Some customers report technical issues, verification problems and challenges cancelling services, which have led to unwanted renewals.
Documentation checklist
What to prepare before contacting support
- Account email and customer number (if available).
- Order number, invoice or transaction ID for the purchase you want refunded.
- Domain name(s) or product names you are cancelling.
Additional helpful items
- Proof of payment (bank statement or receipt) and billing address.
- Screenshots of the subscription details and any error messages or renewal notices.
- Preferred contact method (phone or email) and a clear request (cancel, refund, transfer, etc.).
Common mistakes
Relying on email for cancellations
Do not send cancellation requests by email alone - GoDaddy specifies cancellations should be made via phone, SMS or chat for web purchases.
Using email can delay processing or cause requests to be missed by the cancellation workflow.
Missing refund windows and closing account too soon
Waiting past the refund window (e.g., 30 days for annual plans or 48 hours for monthly) often voids refund eligibility.
Closing the account before the refund is processed can make refunds impossible; keep the account active while support reviews the claim.
Comparative recap
Quick comparison
The table below summarizes cancellation channels, refund windows and special notes for common scenarios with GoDaddy in Singapore.
How to choose the right route
Use the table to identify whether you should contact app stores, GoDaddy support or a GoDaddy Guide for .sg domains.
Always confirm timelines and keep evidence of your cancellation request.
| Option | Cancellation channel | Period | Notes |
|---|---|---|---|
| Web purchases (standard plans) | GoDaddy support (phone, SMS, chat) | 30 days | Refunds within 30 days for most annual plans; do not use email for cancellation. |
| Monthly plans (short term) | GoDaddy support (phone, SMS, chat) | 48 hours | Short refund window - act quickly after purchase. |
| .sg domain registration / manual renewal | Contact a GoDaddy Guide via support | 29 days | .sg refunds have a 29‑day window; manual handling required by support. |
| App purchases (mobile) | Apple App Store / Google Play | Varies (store policies) | GoDaddy does not process these refunds - use the app store refund flow. |
| After account closure | Not eligible | - | No refunds possible once the account is closed, even if within original refund windows. |
After cancelling
Confirmations and follow-up
After cancellation, ask support for a confirmation reference and expected timing for any refund. Keep records of the conversation and reference number.
If a refund is due, monitor your payment method for the returned funds and follow up if it does not appear within the timeframe given.
Helpful links
- GoDaddy - Singapore information
- TechRadar review of GoDaddy Website Builder
- GoDaddy app on the Singapore App Store
Address
APNIC IRT (technical contact)
APNIC IRT: 15 Pioneer Walk, Pioneer Hub, #03‑03, Singapore 627753.
This address appears in network records and may be used for technical or abuse contacts associated with GoDaddy in Singapore.
Using the address
This address is not typically required for cancellation; use your GoDaddy account and official support channels to cancel services and request refunds.
For technical or network abuse reports, consider the APNIC IRT contact as a technical route rather than a customer cancellation channel.