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Cancel INCFILE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Incfile service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Incfile: Easy Method
What is Incfile
Overview
Incfile is a U.S.-based online business formation service that helps entrepreneurs form LLCs, corporations and nonprofits and offers related services such as registered agent support.
The company focuses on rapid formation packages and add-on services to simplify filing and post-formation compliance for small businesses.
Core services
Typical services include entity formation filings, registered agent service, compliance filings and domain/email offerings through partners.
Incfile’s terms and customer-facing policies are primarily written for U.S. customers and timeframes.
How to cancel Incfile
Cancel via Web (Dashboard)
- Log into your Incfile dashboard as soon as possible on the same business day you placed the order.
- Place the order on hold from the "order review" section if the option is available.
- After placing a hold, call Incfile support at 855-829-9090 or email support@incfile.com to request cancellation.
- If you cannot place the order on hold, cancellation may not be possible because payment may already be forwarded for filing.
Cancel via mobile app subscriptions
- Incfile does not control App Store or Google Play billing directly; platform subscriptions must be cancelled through the platform.
- For iOS subscriptions: open Settings → your name → Subscriptions → select the subscription → tap "Cancel Subscription". See guidance at iOS/App Store cancellation steps.
- For Google Play (Android): open the Play Store app → tap profile icon → Payments & subscriptions → select subscription → "Cancel Subscription". See the same guidance at the link above.
What happens when you cancel
Account access and services
After cancellation, access to paid features may end immediately or at the end of the current paid period depending on the product and how billing is handled.
Registered agent and ongoing compliance services may remain active until their paid period ends unless you explicitly cancel that service separately.
Filings and submissions
If a formation filing has already been submitted to the state, Incfile typically cannot reverse the filing and refunds are generally not available.
If payment has not yet been forwarded to the state (commonly a short window after ordering), cancellation and partial refund may be possible.
Will I get a refund?
Business formation orders
Refunds for formation orders are available only if cancellation occurs before payment is forwarded to the state; this window is generally within about 24 hours of ordering.
When a refund is allowed, Incfile’s policy commonly deducts a $30 cancellation fee plus any expenses already paid or incurred; no refund is available once filing is submitted.
Domain and email services
Domain and email refunds (through Incfile partners) can be requested within 3 business days of domain activation or renewal for certain plan types (Basic/Standard); Premium plans may allow re-activation instead.
After that 3-business-day window, cancellation may still be processed but funds are typically non-refundable. See domain/email policy summaries at Postclic.
Cooling-off period and Singapore rights
Incfile’s publicly available policies are U.S.-centric and do not expressly implement a 14-day cooling-off period or other Singapore statutory refund entitlements.
If you are in Singapore, do not assume Incfile’s standard terms automatically include local CPFTA-style cooling-off rights unless stated; seek confirmation from the company or a local advisor.
Incfile plans and pricing
Where to check pricing
Incfile’s service packages and pricing are published on its official site. Prices vary by package and add-ons and are normally shown in USD for U.S. customers.
Because localized SGD pricing was not located in public sources, verify current rates directly with Incfile before ordering.
Notes on local pricing
There is no verified public source showing Incfile pricing in SGD for Singapore customers; contacting support or sales is the safest way to confirm local costs and conversions.
Avoid relying on third-party estimates for price conversions or promotions unless confirmed by Incfile support.
Your consumer rights in Singapore
General position
Incfile’s available policies do not explicitly reference Singapore consumer protections such as the Consumer Protection (Fair Trading) Act (CPFTA) or a statutory cooling-off period.
This means Incfile’s standard refund and cancellation rules are primarily framed for U.S. customers and may not automatically reflect Singapore statutory rights.
Practical steps if you are in Singapore
- Contact Incfile support (call 855-829-9090 or email support@incfile.com) and request clear confirmation of cancellation and refund treatment in writing.
- If you paid by card, consider contacting your card issuer or payment provider about a dispute or chargeback if you cannot obtain a promised refund.
- For firm legal advice or to assert statutory rights, consult a local consumer or legal adviser in Singapore.
Customer experiences
Positive feedback
Some users report that Incfile makes the LLC formation process straightforward and cost-effective, allowing quick filing at a lower upfront cost.
Several reviewers praise the simplicity of basic formation packages for straightforward cases.
Negative feedback
There are numerous complaints about slow or unresponsive customer service, confusing pricing or add-ons, and difficulty obtaining refunds.
Some customers report unexpected charges, billing disputes, and disputes over whether filings were actually submitted; see user feedback summaries at BusinessFormation.io.
Documentation checklist
Required items to request cancellation
- Order number or invoice number for the Incfile order.
- Account email address and the registered business name used for the order.
- Payment proof (receipt, transaction ID, or credit card statement showing the charge).
Helpful additional documents
- Screenshot of the order status in your dashboard showing "order review" or related status.
- Clear written request to cancel (email) and any reply from Incfile support.
- Domain or email activation details if the cancellation relates to domain/email services.
Common mistakes
Missed timing window
A frequent mistake is waiting too long to request cancellation; formation payments are often forwarded to the state quickly, after which refunds are not available.
Act immediately on the same business day if you want the best chance of cancelling a formation order before submission.
Poor documentation and follow-up
Another common error is not keeping clear evidence of cancellation requests and confirmations, which makes refund disputes harder to resolve.
Always capture screenshots, save confirmation emails, and note support call times and agent names when you contact support.
Comparative recap
| Channel | Cancellation method | Refund likelihood | Period |
|---|---|---|---|
| Web (Dashboard) | Place order on hold (order review) → call 855-829-9090 or email support@incfile.com | Possible if before payment forwarded; $30 fee + expenses may apply | Same business day |
| iOS (App Store) | Cancel via iOS Settings → Subscriptions | Depends on App Store refund rules; Incfile does not manage App Store billing | Platform-specific |
| Android (Google Play) | Cancel via Google Play app → Subscriptions | Depends on Google Play refund rules; Incfile does not manage Play billing | Platform-specific |
| Domain/Email | Request cancellation with Incfile/partner support | Refund possible within 3 business days for some plans; otherwise usually non-refundable | 3 business days |
After cancelling
Confirmations to obtain
Keep written confirmation of the cancellation and any refund amounts or fees that will be charged.
If a refund is promised, note the expected processing time and the payment method to which it will be returned.
Helpful links and next steps
- Guidance on cancelling app subscriptions: App subscription cancellation steps.
- Summary guidance on cancelling Incfile services: Postclic cancellation summary.
- Aggregated user reviews and feedback: BusinessFormation.io reviews.
Address
Corporate mailing address
Incfile.com LLC
17350 State Highway 249, Suite 220, Houston, TX 77064, United States
Notes
If you plan to send termination or legal correspondence by mail, include the order number and contact details and consider using tracked delivery.
Also follow up by email and phone to ensure the cancellation request is acknowledged and processed. Contact support at 855-829-9090 or support@incfile.com.