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Lark

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Lark Cancel Annual Leave That Has Been Approved | Postclic
Lark
1 Raffles Quay, #26‑10, South Tower
048583 Singapore Singapore
support@larksuite.com
Cancellation of Lark contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lark service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lark
1 Raffles Quay, #26‑10, South Tower
048583 Singapore , Singapore
support@larksuite.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lark. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lark: Easy Method

What is Lark

Overview

Lark is a cloud-based collaboration platform for teams that combines messaging, documents, calendar and meetings in one app. It is used to manage communication and productivity across organisations.

Core features

Key features include chat, video meetings, shared documents and integrated calendar and workflows. Lark offers free and paid plans with additional meeting and storage capabilities.

How to cancel Lark

In-app (Lark app)

  • Open the Lark app on your device.
  • Go to My Lark → Settings → Account → Delete Account to cancel the program and erase your account/data.
  • Using Delete Account will both cancel the program and remove account data; follow on-screen prompts to confirm.

Website and mobile app stores

  • Website (individual membership): Log into your account on Lark’s website, then cancel auto-renewal or subscription in account settings. Cancel at least 24 hours before the next renewal.
  • Mobile app stores: If you subscribed via Apple App Store or Google Play, cancel through the store’s subscription management interface. Lark follows the applicable mobile application store policies.

What happens when you cancel

Access and renewal

When you cancel auto-renewal your subscription will not renew at the next billing date. Access to paid features typically continues until the end of the paid billing period.

Data and account deletion

Using the app’s Delete Account option will erase your account and associated data as described in the app flow. If you only cancel subscription but do not delete your account, data may be retained per Lark’s policies.

Will I get a refund?

Annual subscriptions

  • Lark offers a 7-day money-back guarantee on new annual subscriptions: a full refund is available if cancelled within the first 7 calendar days of purchase.
  • This is a voluntary refund policy stated in Lark’s enrollment terms and conditions.

Partial periods and exceptions

  • No refunds are available for partial-month or partial-year unused subscription periods.
  • If you purchased via App Store/Google Play, refund rules and timeframes from those stores apply (you must request refunds through the store where you purchased).

Lark plans and pricing

Plan Price Period Features
Lark Meeting Advanced Monthly S$84.98 monthly Advanced meeting features
Lark Meeting Advanced Yearly S$849.00 annual Advanced meeting features (yearly payment)
Lark Office Pro S$229.00 - Pro-level Office suite
Lark Office Pro S$450.00 - Pro-level Office suite (higher tier)
Lark Office Pro S$669.00 - Pro-level Office suite (even higher tier)
Lark Office Pro S$889.00 - Pro-level Office suite (higher tier)
Lark Office Pro S$1,049.00 - Pro-level Office suite (higher tier)
Lark Office Pro S$1,248.00 - Pro-level Office suite (higher tier)
Lark Office Pro S$1,449.00 - Pro-level Office suite (highest tier)
Lark Pro (ToolAI USD-based conversion) S$16.20 (approx) monthly Unlimited history, 15 TB storage, meetings up to 500 attendees
Rubify‑Partner Enterprise Annual S$336.00 annual Enterprise collaboration via SME Go Digital package

Your consumer rights in Singapore

Cooling-off and refunds

Lark’s 7-day money-back guarantee for new annual subscriptions is a voluntary policy that provides a full refund if you cancel within 7 calendar days.

Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) has protections, but digital subscription cooling-off rules are not universally mandatory - check specific contract terms and Lark’s stated policies.

Platform and statutory considerations

  • If you purchased through Apple or Google, refund and dispute processes follow those stores’ policies rather than Lark’s direct refunds.
  • Lark disclaims refunds for partial unused periods; statutory fair dealing or implied fairness claims may be relevant in disputes under Singapore law.

Customer experiences

Positive feedback

Users report the free plan is easy to set up and that Lark’s integrated apps (calendar, documents) work well for team organisation.

Other reviewers highlight an intuitive interface and flexible calendar booking as useful strengths.

Negative feedback

Some users report reliability issues such as difficulty joining meetings on web or desktop platforms.

There are complaints about customer service, including difficulty cancelling via the app and delays in responding to cancellation emails; invoices continuing after attempted cancellation were also reported.

Documentation checklist

Before you cancel

  • Account email and username used to sign up.
  • Subscription details: plan name, purchase date, and billing period.
  • Invoice or receipt showing the purchase and payment method.

If you need a refund or dispute

  • Screenshots of subscription status and renewal dates in the app or website.
  • Order number or transaction ID from the payment provider or app store.
  • Copies of any support emails or cancellation confirmation messages.

Common mistakes

Not cancelling through the right channel

Many users try to cancel subscriptions inside the app when the purchase was made through the Apple App Store or Google Play. Platform purchases must be cancelled via the store’s subscription management.

Missing the cancellation window

For website-based subscriptions you must cancel at least 24 hours before the next renewal. Missing that window can result in an unwanted renewed charge.

Comparative recap

Channel How to cancel Refund eligibility Period
In-app (Lark app) My Lark → Settings → Account → Delete Account to cancel and erase account/data. Refunds depend on purchase channel; deleting account removes data but refund rules follow original purchase terms. -
Web (Lark website) Log into account → Account settings → Cancel auto-renewal or subscription (cancel ≥24 hours before renewal). 7-day full refund for new annual subscriptions; no partial-period refunds. monthly / annual
App Stores (Apple / Google) Cancel via Apple App Store or Google Play subscription management - follow store procedures. Refunds handled by the store according to its policies; Lark refers to the store’s rules. monthly / annual

After cancelling

Confirming cancellation

Keep screenshots or emails that confirm cancellation and retention of any remaining access until the billing period ends. Retain invoices for accounting or refund claims.

Helpful links

Address

Registered office

1 Raffles Quay, #26‑10, South Tower, Singapore 048583.

Notes

This address is provided for reference; for subscription support or formal requests, use the support and subscription channels described above and retain your transaction documentation.

FAQ

To cancel your approved annual leave on Lark, open the app, go to My Lark → Settings → Account, and follow the prompts to delete your account. Ensure you do this at least 24 hours before your next renewal to avoid charges.

If you choose to delete your account, all associated data will be erased. If you only cancel your subscription, your data may still be retained according to Lark's policies.

Yes, Lark offers a 7-day money-back guarantee for new annual subscriptions. If you cancel within this period, you are eligible for a full refund.

Yes, if you subscribed via the Apple App Store, you can cancel your subscription through the store's subscription management interface. Be sure to check the store's refund policies.

If you can't find the cancellation option, check your account settings on the Lark website or refer to your original purchase confirmation for specific cancellation instructions.