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I hereby notify you of my decision to terminate the contract relating to the Legalzoom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Legalzoom: Easy Method
What is Legalzoom
Overview
LegalZoom is an online provider of legal and business-formation services, offering document preparation, registered-agent services, tax support and attorney consultations.
The platform operates primarily with U.S.-focused products and a mix of one-time and subscription services, delivered through its website and customer support channels.
How LegalZoom serves businesses
LegalZoom simplifies common legal tasks such as forming an LLC, preparing wills, and maintaining compliance via annual services like registered agent support.
Services are sold as packages (one-time fees) or subscriptions (recurring payments), with separate terms for tax and registered-agent offerings.
How to cancel Legalzoom
Cancel via the website
- Sign in to My Account on LegalZoom and go to Subscriptions → Manage Payments → Cancel.
- Follow on-screen prompts to confirm cancellation; subscriptions remain active until the end of the current billing period.
Cancel by phone or additional methods
- Call LegalZoom customer service to request cancellation. Contact details are available from the official contact page: LegalZoom Contact.
- For registered agent or tax services, review the product-specific terms before calling; phone agents can confirm contract-specific steps.
Notes on mobile app stores
- There is no distinct, publicly listed App Store/Google Play cancellation policy in LegalZoom’s Help Center or Terms; app-store users should also check their Apple or Google subscription settings.
- If you purchased through a mobile app, confirm whether billing occurred through the app store or directly through LegalZoom to choose the correct cancellation route.
What happens when you cancel
Access and service continuation
When you cancel a subscription, access typically continues until the end of the current paid period.
For one-time products, cancellation may not apply once documents are submitted or filings are completed.
Data and records
LegalZoom will retain records as described in its Terms of Service; keep copies of your documents and confirmations before cancelling.
For registered-agent services, mail handling or scanning may stop at the end of the paid period - confirm transition details with LegalZoom.
Will I get a refund?
Standard refund windows
LegalZoom’s Terms state no right to a cash refund or store credit after 60 days from purchase, except where LegalZoom is at fault or otherwise required by law.
Review sources summarize a 60-day satisfaction guarantee for orders not yet submitted and a 30-day window for subscription services.
Important exceptions and limits
- No refunds once documents have been filed or submitted to government agencies, per the Help Center and product terms.
- Third-party processing fees and government filing fees are not refundable.
- Specific refund eligibility is governed by the LegalZoom Guarantee and the applicable product terms (e.g., LZ Tax and Registered Agent Terms).
Legalzoom plans and pricing
Pricing overview
Below are sample U.S. prices and features for commonly referenced plans found in verified data.
All amounts are in USD and relate to U.S. service offerings; no Singapore-specific prices were publicly listed.
| Plan | Price | Period | Features |
|---|---|---|---|
| LLC Formation - Basic | US$0 + state filing fees | One-time | Name search, articles filing |
| LLC Formation - Pro | US$249 + state filing fees | One-time | Operating Agreement, EIN, legal docs |
| LLC Formation - Premium | US$299 + state filing fees | One-time | Attorney consultations, bookkeeping tools |
| Registered Agent Service | US$249/year | annual | Mail scanning, compliance alerts |
| Attorney Business Plan | US$43.17/month (annual) or US$39.09/month (6-month) | monthly | Unlimited 30-min attorney consults, contract reviews |
| Operating Agreement - Standard | US$99 | One-time | Custom Operating Agreement |
| Operating Agreement - Rush | US$199 | One-time | Priority handling and express shipping |
| Will - Basic | US$129 | One-time | Single-person will |
| Will - Premium | US$299 | One-time | Comprehensive will package |
Your consumer rights in Singapore
Contract terms versus local law
LegalZoom’s terms set out refund and cancellation limits (60 days for orders, 30 days for subscriptions) and do not mention Singapore-specific statutory rights.
Because LegalZoom is governed by its Terms of Service, those terms will generally control unless Singapore law requires otherwise.
Practical steps for Singapore-based consumers
- Keep all receipts, order confirmations, and communications to document your case.
- If you believe Singapore consumer law applies, raise the issue with LegalZoom and consider local consumer advisory resources for guidance.
Customer experiences
Positive feedback
Many reviewers praise friendly, knowledgeable customer service and helpful representatives who simplify complex processes.
Users often cite efficient support and professionalism from individual LegalZoom staff.
Negative feedback
Some customers report difficulty cancelling and obtaining refunds, unexpected upsells, and problems with automatic renewals.
Other complaints include delays or errors in filings and disputes over non-refundable third-party fees.
Documentation checklist
Before you call or request cancellation
- Order number, account email, and subscription name or plan level.
- Purchase date, billing statements showing the charge, and screenshots of your subscription page.
If requesting a refund or disputing a charge
- Proof of filings (if any), government fee receipts, and a timeline of communications with LegalZoom.
- Any confirmation emails or cancellation receipts you received from LegalZoom.
Common mistakes
Assuming automatic refunds apply
Customers sometimes expect refunds after filing or after a renewal; LegalZoom’s terms commonly disallow refunds once documents are filed.
Third-party and government fees are also often non-refundable - check product terms first.
Missing cancellation deadlines
Failing to cancel before an auto-renewal date is a frequent issue; subscriptions remain active through the paid period even after cancellation.
Many complaints arise from customers who did not cancel within the stated 30-day subscription window or 60-day order window.
Comparative recap
At-a-glance comparison
| Feature | LegalZoom | Notes | Period |
|---|---|---|---|
| Registered Agent | US$249/year | Includes mail scanning and compliance alerts; cancellation tied to service term. | annual |
| Attorney Business Plan | US$43.17/month (annual) or US$39.09/month (6-month) | Recurring plan with monthly billing options; cancel via My Account. | monthly |
| LLC Formation (Pro) | US$249 + state filing fees | One-time formation package; refunds limited once filings submitted. | One-time |
| Refund window (orders) | Up to 60 days (conditions apply) | No cash/store-credit right after 60 days unless required by law or at LegalZoom’s fault. | - |
| Refund window (subscriptions) | Typically 30 days | Subject to product terms; filings and third-party fees excluded. | - |
After cancelling
Confirmations and next steps
- Save cancellation confirmation emails or screenshots of the confirmation page for your records.
- Check billing statements to ensure future charges stop after the current period ends.
Helpful links and where to get more information
- How to cancel a plan: LegalZoom Help: Canceling a Plan
- Contact LegalZoom for support: Contact page
- General Terms of Service: Terms of Service
- Registered Agent supplemental terms: Registered Agent Terms
- LZ Tax terms: LZ Tax Terms
Address
Primary corporate address
LegalZoom.com, Inc.
101 North Brand Boulevard, 11th Floor, Glendale, CA 91203, United States
Notes about regional correspondence
LegalZoom does not list a public Singapore-specific cancellation address in the verified sources used for this guide.
For issues requiring written notice, use the corporate address above and follow any product-specific instructions in the Terms of Service.