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Cancel MYFAX
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Myfax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myfax: Easy Method
What is Myfax
Service overview
Myfax is a cloud-based fax service that lets users send and receive faxes via email or an app without a traditional fax machine.
The service uses subscription plans to provide monthly page allowances and a dedicated fax number through internet delivery.
Typical use cases
Common users include home-office customers and small businesses that need occasional or regular faxing without hardware.
Myfax integrates with mobile apps and email workflows so documents can be faxed from smartphones or computers.
How to cancel Myfax
Canceling an App Store (in‑app) subscription
- Open the App Store subscription settings on the device used to buy the Myfax in‑app purchase.
- Locate the Myfax subscription (the App Store listing shows an in‑app purchase priced at S$17.98) and choose Cancel Subscription.
- If you need a refund for an App Store charge, request it through Apple’s report-a-problem process in your Apple account.
- For the App Store listing see: Myfax on the App Store (Singapore).
Canceling a direct (website) subscription
- Sign in to your Myfax account on the provider’s website and go to Account or Subscription settings to cancel.
- If you cannot cancel online, contact Myfax support or your account representative and ask them to terminate the subscription.
- Keep written confirmation (email or screenshot) showing the cancellation date and account details.
What happens when you cancel
Access and service end date
When you cancel, most subscriptions remain active until the end of the current paid period.
After that date your ability to send or receive faxes will stop and your assigned fax number may be released.
Data and account retention
Messages and archived faxes may be retained for a limited time per provider policy; retrieve important documents before the service ends.
Request account data export from support if you need copies for records before deletion.
Will I get a refund?
General refund expectations
Refunds depend on where you purchased the subscription (App Store vs. direct purchase) and Myfax’s refund policy.
App Store purchases are billed by Apple; refund requests for those charges are handled by Apple rather than Myfax.
Possible exceptions and next steps
- If you bought through the App Store, use Apple’s refund/report-a-problem process and attach proof if needed.
- If you purchased directly, contact Myfax support with your account details and billing date to ask about pro-rata or full refunds.
- Save cancellation confirmations and any written responses to support refund claims or disputes.
Myfax plans and pricing
Overview of verified pricing
The table below lists the pricing items verified from available sources and converted pricing where applicable.
Prices shown are those available in the verified data and may vary over time or by billing currency.
| Plan | Price | Period | Features |
|---|---|---|---|
| In‑App Purchase (App Store) | S$17.98 | Likely Monthly | Not specified in listing |
| Home Office User (USD, monthly‑billed) | ≈ S$15.14 | Monthly | Send/receive 100 pages/month |
| Home Office User (USD, annual‑billed) | ≈ S$10.42 | Monthly (from annual billing) | Send/receive 100 pages/month |
| Small Business User (USD, monthly‑billed) | ≈ S$31.55 | Monthly | Send/receive 300 pages/month |
| Small Business User (USD, annual‑billed) | ≈ S$26.30 | Monthly (from annual billing) | Send/receive 300 pages/month |
| Power User (USD, monthly‑billed) | ≈ S$56.80 | Monthly | Send/receive 600 pages/month |
| Power User (USD, annual‑billed) | ≈ S$47.33 | Monthly (from annual billing) | Send/receive 600 pages/month |
Your consumer rights in Singapore
Basic protections
Singapore consumers are protected by general consumer law and consumer protection organisations that handle unfair trade practices.
If you believe billing was incorrect or unfair, you can raise a complaint with the service provider first and keep records.
Escalation and dispute options
- If the provider does not resolve the issue, consider contacting a consumer protection body in Singapore for guidance.
- For App Store purchases, Apple’s billing and refund channels are the primary route for disputed charges made via iOS in‑app purchases.
Customer experiences
Common positive points
Users frequently find cloud faxing convenient and appreciate avoiding physical fax hardware and phone lines.
Some customers report the mobile app and email integration make occasional faxing quick and easy.
Common negative points
Other users report account billing questions, confusion over in‑app vs. direct billing, and the need to contact support for cancellations.
To reduce friction, document purchases and cancellation confirmations and verify where billing is coming from (App Store vs direct).
Documentation checklist
Before you cancel
- Account email, username, and subscription ID
- Payment method and recent invoice or charge date
- Copy of the subscription terms or confirmation email
After you cancel
- Written cancellation confirmation (email or screenshot)
- Saved copies of important faxes and message archives
- Receipts for any refunds or pro‑rata credits
Common mistakes
Assuming the wrong billing source
Many users assume all charges come from Myfax; if you bought via the App Store the charge is handled by Apple.
Verify whether the subscription was an in‑app purchase or a direct website subscription before contacting support.
Not saving cancellation proof
Failing to keep a confirmation email or screenshot can make refund or dispute processes harder.
Always request a written confirmation and store it until any billing disputes are fully resolved.
Comparative recap
Key plan comparison
The table below summarises the verified plans, the approximate Singapore dollar prices, billing period, and main page allowance.
Use this to compare monthly cost vs page allowance when deciding whether to keep or cancel.
| Plan | Price | Period | Pages per month |
|---|---|---|---|
| In‑App Purchase (App Store) | S$17.98 | Likely Monthly | Not specified |
| Home Office User (monthly) | ≈ S$15.14 | Monthly | 100 |
| Home Office User (annual) | ≈ S$10.42 | Monthly (from annual billing) | 100 |
| Small Business User (monthly) | ≈ S$31.55 | Monthly | 300 |
| Small Business User (annual) | ≈ S$26.30 | Monthly (from annual billing) | 300 |
| Power User (monthly) | ≈ S$56.80 | Monthly | 600 |
| Power User (annual) | ≈ S$47.33 | Monthly (from annual billing) | 600 |
After cancelling
What to check immediately
Confirm the cancellation confirmation email and note the final active date of the subscription.
Download any archived faxes or important records before your service access ends.
Helpful links and next actions
- Check the App Store listing and in‑app purchase details: Myfax on the App Store (Singapore)
- Contact the provider’s support if you have direct-billing issues and request written confirmation of cancellation and refund decisions.
Address
Corporate mailing address
Myfax corporate headquarters (billing/corporate correspondence):
700 S. Flower St., 15th Floor, Los Angeles, CA 90017, United States
Tips for written correspondence
Include your account identifier, the email used to register, clear request for cancellation, and a request for confirmation and refund details.
Send any mailed or emailed communications with delivery/read receipts where possible to keep proof of your request.