Cancellation Myfax: Easy Method

What is Myfax

Service overview

Myfax is a cloud-based fax service that lets users send and receive faxes via email or an app without a traditional fax machine.

The service uses subscription plans to provide monthly page allowances and a dedicated fax number through internet delivery.

Typical use cases

Common users include home-office customers and small businesses that need occasional or regular faxing without hardware.

Myfax integrates with mobile apps and email workflows so documents can be faxed from smartphones or computers.

How to cancel Myfax

Canceling an App Store (in‑app) subscription

• Open the App Store subscription settings on the device used to buy the Myfax in‑app purchase.
• Locate the Myfax subscription (the App Store listing shows an in‑app purchase priced at S$17.98) and choose Cancel Subscription.
• If you need a refund for an App Store charge, request it through Apple’s report-a-problem process in your Apple account.
• For the App Store listing see: Myfax on the App Store (Singapore).

Canceling a direct (website) subscription

• Sign in to your Myfax account on the provider’s website and go to Account or Subscription settings to cancel.
• If you cannot cancel online, contact Myfax support or your account representative and ask them to terminate the subscription.
• Keep written confirmation (email or screenshot) showing the cancellation date and account details.

What happens when you cancel

Access and service end date

When you cancel, most subscriptions remain active until the end of the current paid period.

After that date your ability to send or receive faxes will stop and your assigned fax number may be released.

Data and account retention

Messages and archived faxes may be retained for a limited time per provider policy; retrieve important documents before the service ends.

Request account data export from support if you need copies for records before deletion.

Will I get a refund?

General refund expectations

Refunds depend on where you purchased the subscription (App Store vs. direct purchase) and Myfax’s refund policy.

App Store purchases are billed by Apple; refund requests for those charges are handled by Apple rather than Myfax.

Possible exceptions and next steps

• If you bought through the App Store, use Apple’s refund/report-a-problem process and attach proof if needed.
• If you purchased directly, contact Myfax support with your account details and billing date to ask about pro-rata or full refunds.
• Save cancellation confirmations and any written responses to support refund claims or disputes.

Myfax plans and pricing

Overview of verified pricing

The table below lists the pricing items verified from available sources and converted pricing where applicable.

Prices shown are those available in the verified data and may vary over time or by billing currency.

Your consumer rights in Singapore

Basic protections

Singapore consumers are protected by general consumer law and consumer protection organisations that handle unfair trade practices.

If you believe billing was incorrect or unfair, you can raise a complaint with the service provider first and keep records.

Escalation and dispute options

• If the provider does not resolve the issue, consider contacting a consumer protection body in Singapore for guidance.
• For App Store purchases, Apple’s billing and refund channels are the primary route for disputed charges made via iOS in‑app purchases.

Customer experiences

Common positive points

Users frequently find cloud faxing convenient and appreciate avoiding physical fax hardware and phone lines.

Some customers report the mobile app and email integration make occasional faxing quick and easy.

Common negative points

Other users report account billing questions, confusion over in‑app vs. direct billing, and the need to contact support for cancellations.

To reduce friction, document purchases and cancellation confirmations and verify where billing is coming from (App Store vs direct).

Documentation checklist

Before you cancel

• Account email, username, and subscription ID
• Payment method and recent invoice or charge date
• Copy of the subscription terms or confirmation email

After you cancel

• Written cancellation confirmation (email or screenshot)
• Saved copies of important faxes and message archives
• Receipts for any refunds or pro‑rata credits

Common mistakes

Assuming the wrong billing source

Many users assume all charges come from Myfax; if you bought via the App Store the charge is handled by Apple.

Verify whether the subscription was an in‑app purchase or a direct website subscription before contacting support.

Not saving cancellation proof

Failing to keep a confirmation email or screenshot can make refund or dispute processes harder.

Always request a written confirmation and store it until any billing disputes are fully resolved.

Comparative recap

Key plan comparison

The table below summarises the verified plans, the approximate Singapore dollar prices, billing period, and main page allowance.

Use this to compare monthly cost vs page allowance when deciding whether to keep or cancel.

After cancelling

What to check immediately

Confirm the cancellation confirmation email and note the final active date of the subscription.

Download any archived faxes or important records before your service access ends.

Helpful links and next actions

• Check the App Store listing and in‑app purchase details: Myfax on the App Store (Singapore)
• Contact the provider’s support if you have direct-billing issues and request written confirmation of cancellation and refund decisions.

Address

Corporate mailing address

Myfax corporate headquarters (billing/corporate correspondence):

700 S. Flower St., 15th Floor, Los Angeles, CA 90017, United States

Tips for written correspondence

Include your account identifier, the email used to register, clear request for cancellation, and a request for confirmation and refund details.

Send any mailed or emailed communications with delivery/read receipts where possible to keep proof of your request.