Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel OPENPHONE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Openphone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Openphone: Easy Method
What is Openphone
Service overview
OpenPhone (now Quo) is a cloud-based business phone service that provides dedicated phone numbers for calls and SMS, voicemail transcription, call routing, and team collaboration features.
Who uses it
The service is commonly used by small teams and businesses that need multi‑device access, shared lines, and integrations with productivity tools.
How to cancel Openphone
Web (Quo web or desktop)
- Go to Settings → Plan & billing → Cancel Subscription in the web or desktop app.
- Type "cancel" when prompted to confirm cancellation.
- The service remains active until the end of the current billing period; phone numbers are typically held for up to 30 days.
- Reference: OpenPhone cancellation & refund policy.
iOS (App Store)
- Open iOS Settings → tap your name → Subscriptions → find the Quo/OpenPhone subscription.
- Cancel the subscription through the App Store subscription management screen.
- App Store purchases follow Apple's subscription flow; follow Apple prompts to complete cancellation.
Android (Google Play)
- Open the Google Play Store app → Menu → My apps & games → Subscriptions.
- Select the Quo/OpenPhone subscription and cancel through Play Store subscription settings.
- Google Play cancellations follow Play billing rules and retain access until period end.
What happens when you cancel
Access after cancellation
Your account remains active until the end of the billing period you paid for. You can continue using calls, messages, and features during that time.
Phone numbers and data
OpenPhone typically holds phone numbers for up to 30 days after cancellation; check your account for exact timelines.
Message history and recordings may be retained for a limited time; export any records you need before the hold period ends.
Billing and renewals
Cancelling stops future renewals, but charges already paid for the current period are not refunded under the standard policy.
If you cancelled via an app store, refunds and cancellations are subject to Apple or Google Play policies as well.
Will I get a refund?
OpenPhone policy
OpenPhone’s Help Center states that payments already made (for a full billing period) are non‑refundable after cancellation.
Service continues until the paid period expires; no pro‑rata refunds are issued under the stated policy.
Exceptions and trials
- Trial cancellations are handled differently; cancelling during a free trial prevents conversion to paid billing - see trial management guidance.
- If you purchased through Apple or Google, you may also review their refund procedures; however, OpenPhone itself states no refunds for paid periods.
- Reference: OpenPhone cancellation & refund policy and managing your trial.
Openphone plans and pricing
Overview
Below are the pricing lines converted to SGD as provided. App Store in‑app prices include Apple’s markup where noted.
Table of plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter (annual billing) | S$19.05 | annual | 1 number, calling & messaging to US/Canada, voicemail transcripts, shared numbers, integrations |
| Business (annual billing) | S$29.21 | annual | All Starter features + AI summaries/transcripts, analytics, phone menus, group calling |
| Scale (annual billing) | S$44.45 | annual | All Business features + AI call tags, priority support, dedicated onboarding |
| Starter (monthly billing) | S$24.13 | monthly | Equivalent features to annual Starter, no discount |
| Business (monthly billing) | S$41.91 | monthly | Equivalent features to annual Business, no discount |
| Additional phone number | S$6.35 | monthly | Add-on per number |
| Carrier registration fee | S$24.77 | One-time | Required for US 10DLC texting |
| Messaging monthly fee | S$1.90 - S$3.81 | monthly | US campaign messaging fee |
| SMS via automation (per segment) | S$0.013 | Per segment | Via Zapier/Make/API |
| App Store Starter - 1 number | S$29.98 | monthly | Starter plan via iOS, includes App Store markup |
| App Store Starter - 2 numbers | S$39.98 | monthly | Starter bundle for 2 numbers |
| App Store Starter - 3 numbers | S$44.98 | monthly | Starter bundle for 3 numbers |
| App Store Starter - 4 numbers | S$76.98 | monthly | Starter bundle for 4 numbers |
| App Store Starter - 5 numbers | S$95.98 | monthly | Starter bundle for 5 numbers |
Your consumer rights in Singapore
Statutory cooling-off and applicability
OpenPhone’s stated policy is "No refunds" for paid periods. Singapore law provides consumer protections under the Consumer Protection (Fair Trading) Act and Distance Contracts Regulations that may include a short cooling‑off window for some remote purchases.
B2B vs B2C and service type
Whether the statutory 14‑day right applies depends on whether the purchase is a B2C consumer contract and on the contract terms. OpenPhone is often used as a B2B subscription, in which case the cooling‑off rules may not apply.
What you can do
- Review your contract and the service’s Help Center policy.
- If you believe statutory rights apply, contact OpenPhone support and cite relevant Singapore consumer law.
- Consider a chargeback with your card issuer if the service materially fails and you cannot get a resolution.
Customer experiences
Positive feedback
Many users praise OpenPhone for an intuitive interface, multi‑device use, team collaboration features, and value pricing.
Customers also highlight features like voicemail transcription and AI call summaries as useful additions.
Source: Trustpilot reviews.
Negative feedback
Common complaints include slow or limited customer support, especially for urgent issues like number porting.
Users report technical bugs (message sync issues, unexpected logouts) and occasional call quality problems such as choppy audio or one‑way audio.
Sources: Trustpilot and third‑party summaries such as review roundup.
Documentation checklist
Before you cancel
- Account email and admin login details.
- Last invoice or billing statement showing payment period.
- List of phone numbers assigned to the account.
If you need support or disputes
- Screenshots of errors, call failures, or support correspondence.
- Porting requests, carrier confirmations, and timestamps for any failed actions.
- Payment method details for chargeback inquiries if necessary.
Common mistakes
Assuming immediate termination
Some users expect features to stop immediately on cancellation. In reality, access continues until the paid billing period ends.
Example: Cancelling mid‑month does not prorate or refund the remainder of that month under the stated policy.
Not exporting data or saving numbers
Users sometimes lose access to message history or phone numbers after the hold period. Export or document important messages and numbers before the 30‑day hold expires.
Example: Waiting until the final day to request a port may fail if documentation is incomplete; start porting or export early.
Comparative recap
At-a-glance comparison
The table below summaries key points to help decide whether OpenPhone meets your needs relative to typical expectations for cloud telephony services.
How OpenPhone compares
| Feature | OpenPhone | Notes |
|---|---|---|
| Cancellation method | Self‑service via web, iOS, or Android | Web: Settings → Plan & billing; mobile via app store subscription pages |
| Refunds | No refunds for paid periods | Trials handled separately; consider platform refund rules for App Store/Play |
| Support responsiveness | Mixed reviews | Many users report slow responses for urgent issues like porting |
| Technical reliability | Generally good, with reported bugs | Reports of sync issues, Android performance and call quality complaints |
After cancelling
Immediate steps
- Export message history, voicemails, and any logs you need before access ends.
- Note the date your paid period ends and the date numbers will be released (typically up to 30 days).
Helpful links
Address
Head office
OpenPhone / Quo - 466 Geary Street, San Francisco, California 94102, United States.
Postal and support notes
OpenPhone handles cancellations and billing via the app/web portal and app store billing flows; no separate physical mailing address is listed as the cancellation channel in help documentation.