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Toll Free Forwarding

Cancel TOLL FREE FORWARDING

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To cancel Toll Free Forwarding,
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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Toll Free Forwarding Cancel Account | Postclic
Toll Free Forwarding
13005 Artesia Blvd., Suite A-100
90703-1356 Cerritos United States
support@tollfreeforwarding.com
Cancellation of Toll Free Forwarding contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Toll Free Forwarding service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Toll Free Forwarding
13005 Artesia Blvd., Suite A-100
90703-1356 Cerritos , United States
support@tollfreeforwarding.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Toll Free Forwarding. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Toll Free Forwarding: Easy Method

What is Toll Free Forwarding

Service overview

Toll Free Forwarding is a subscription telephony service that provides toll-free and national virtual numbers which forward inbound calls to local lines anywhere in the world.

Primary use cases

Businesses use the service to receive calls from customers in other countries without publishing a local contact number.

Features typically include call routing, call recording, voicemail forwarding and per-minute billing options.

How to cancel Toll Free Forwarding

Primary cancellation route

  • Cancellation must be completed by phone through Toll Free Forwarding support during business hours.
  • You must pay any outstanding dues before cancellation can be processed.

Step-by-step cancellation steps

  • Call support during business hours and request account cancellation.
  • Ensure all outstanding invoices or dues are cleared before the agent proceeds.
  • Request and record the Cancellation Confirmation Number provided by support.
  • Confirm that cancellation takes immediate effect and that assigned numbers will be deactivated.
  • Note: cancellations cannot be scheduled to take effect on a future date; they are immediate.

App Store / Google Play subscriptions

There is no documented in-app subscription pathway via the App Store or Google Play for Toll Free Forwarding.

All cancellations must still be done directly through Toll Free Forwarding support as above.

What happens when you cancel

Access and service deactivation

Cancellation takes immediate effect once processed by phone support and assigned numbers are deactivated.

Call routing for those numbers stops at the time of cancellation.

Billing and account data

No scheduling of future cancellation; there is no prorated credit for the remainder of the current month unless a discretionary refund is granted.

You should obtain and keep the Cancellation Confirmation Number as evidence of termination.

Will I get a refund?

Free trial policy

If you cancel before the free trial or demo expires, you will not be billed for the service.

Note: an authorization on your card may remain in effect for 3 - 4 days even when the trial is cancelled.

Paid service refunds and exceptions

  • No refund is possible once the paid service has started for amounts already charged.
  • Refunds (if granted) are discretionary and cover only the UNUSED portion of the account balance, minus any monthly dues, fees and charges.
  • Refunds are processed by Toll Free Forwarding (not via chargebacks) to the original payer using the original payment method or an alternative such as PayPal, check or wire transfer.

No statutory 14‑day right

There is no automatic statutory 14-day 'cooling-off' refund right for this service; conversion from free trial to paid status is immediately charged and non-refundable under the provider's terms.

Toll Free Forwarding plans and pricing

Pricing table

Plan Price (USD) Period Features
TollFreeForwarding - Singapore Toll Free (Pay-as-you-go) US$19.00 monthly Toll-free number, pay-as-you-go inbound minutes at US$0.099 per minute
TollFreeForwarding - Singapore Toll Free (Package: 180 min) US$24.00 monthly Includes 180 minutes; additional minutes at US$0.091 per minute
TollFreeForwarding - Singapore Toll Free (Package: 449 min) US$44.00 monthly Includes 449 minutes; additional minutes at US$0.084 per minute
TollFreeForwarding - Singapore National (Pay-as-you-go) US$9.00 monthly National number, pay-as-you-go inbound at US$0.044 per minute
TollFreeForwarding - Singapore National (Package: 430 min) US$13.00 monthly Includes 430 minutes; additional minutes at US$0.039 per minute
BuyVirtualNumber - Singapore Toll‑Free (65 - 800) US$15.00 monthly US$75.00 setup; toll‑free number setup and monthly rental
Aancall - Singapore Toll Free US$30.00 monthly Toll-free number, incoming calls at US$0.13 per minute, no setup fees

Notes on pricing

Prices are listed in USD as publicly provided; Singapore-based pricing in SGD is not published in the verified data.

Conversions to SGD will vary with exchange rates and any local VAT/GST obligations.

Your consumer rights in Singapore

Statutory cooling-off and refund rights

There is no default statutory 14-day cooling-off or automatic refund right for this type of service under the provider's terms.

Consumers should not assume an automatic entitlement to refunds after subscribing or after trial conversion.

Practical rights and limitations

  • Refunds are discretionary and generally prorated based on unused balance minus fees, not automatic.
  • Because cancellation must be completed by phone, consumers should secure written evidence (Cancellation Confirmation Number) to prove cancellation.

Recommended consumer actions

Keep invoices, payment receipts and the cancellation confirmation number for dispute resolution or chargeback queries.

If you believe a refund is due and the provider refuses, consider seeking independent advice or using local consumer protection channels.

Customer experiences

Positive feedback summary

  • Users praise ease of setup and a straightforward user interface.
  • Support and customer service are frequently described as helpful, patient and responsive.
  • Service reliability, call quality, and features like call recording and voicemail forwarding receive positive mentions.

Negative feedback summary

  • Some customers report difficulties cancelling or deactivating numbers.
  • Instances of billing problems reported, including multiple charges or unexpected renewals after trials.
  • Complaints also include dropped/poor-quality calls, spam calls, confusing UI, hidden fees, or slow support in some cases.

What this means for you

Overall experiences vary; many users are satisfied, but billing and cancellation issues are the most commonly reported frustrations.

Proactive documentation and obtaining a cancellation confirmation reduces the risk of disputes.

Documentation checklist

What to have ready before calling

  • Account username or customer ID.
  • Billing information and any outstanding invoice numbers.
  • Payment method details used for the account.

What to request during cancellation

  • Clear statement that the account is cancelled and the effective date/time.
  • Cancellation Confirmation Number and the agent's name or ID.
  • Confirmation that assigned numbers have been deactivated.

Common mistakes

Assuming in-app cancellation is available

Some customers assume they can cancel via the App Store or Google Play, but there is no documented in-app subscription route for this provider.

Attempting to cancel through those stores may delay the correct cancellation process.

Not securing confirmation

Failing to obtain and record the Cancellation Confirmation Number is a common error that makes disputing post-cancellation charges harder.

Always ask for and keep written or recorded proof of cancellation.

Expecting automatic refunds

Expecting an automatic prorated refund is risky: refunds are discretionary and processed only if granted by the provider.

Clarify refund eligibility with the agent before completing cancellation where possible.

Comparative recap

Main plan comparison

Provider Plan Price (USD) Period Key difference
TollFreeForwarding Singapore Toll Free (Pay-as-you-go) US$19.00 monthly Pay-as-you-go inbound minutes at US$0.099/min
TollFreeForwarding Singapore Toll Free (180 min) US$24.00 monthly Includes 180 minutes; lower per-minute overage
TollFreeForwarding Singapore National (Pay-as-you-go) US$9.00 monthly Lower monthly for national numbers; cheaper per-minute rate
BuyVirtualNumber Singapore Toll‑Free (65 - 800) US$15.00 monthly Lower monthly rental but US$75 setup fee applies
Aancall Singapore Toll Free US$30.00 monthly Higher monthly fee; calls at US$0.13/min and no setup fee

How to choose

Compare monthly rental, included minutes and per-minute overage to your expected call volume to determine best value.

Consider setup fees and refund/cancellation policies when selecting a provider.

After cancelling

Confirm deactivation and billing

Verify that assigned numbers are deactivated and that no further billing will occur after the cancellation confirmation date.

Retain the Cancellation Confirmation Number and any final invoices.

Where to get further help

If you need alternatives or additional services, compare providers or review pricing options through verified resellers.

For related provider listings, see this resource: BuyVirtualNumber Singapore listings.

Address

Mailing address

13005 Artesia Blvd., Suite A‑100, Cerritos, CA 90703‑1356, United States

Notes on correspondence

Official cancellations are processed by phone; mailing the address above is for general correspondence and may not be sufficient to cancel service.

Always follow up phone cancellations by saving the confirmation number and any written confirmation provided by the support agent.

FAQ

To cancel your Toll Free Forwarding account, call their support during business hours, ensure all outstanding dues are cleared, and request a Cancellation Confirmation Number for your records.

Refunds are discretionary and only cover the unused portion of your account balance, minus any dues. No refund is available once the paid service has started.

Once you cancel your account, the assigned numbers are deactivated immediately, and call routing for those numbers stops.

While the primary cancellation method is by phone, you may also consider sending a cancellation request via registered postal mail or email, but be sure to keep proof of your request.

Cancellation takes immediate effect once processed by phone support, and there is no option to schedule it for a future date.