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Cancellation Carbonmade: Easy Method
What is Carbonmade
Overview
Carbonmade is a cloud portfolio platform for creatives to build and host visual portfolios, galleries and project pages. It offers templates, media uploads and basic site-building features aimed at designers, photographers and artists.
Primary purpose
The service is focused on showcasing work rather than general file backup or enterprise storage. Users manage projects, pages and media through a web dashboard and optional mobile access.
How to cancel Carbonmade
Cancel via the website
- Sign in to your Carbonmade account on the web.
- Open Account Settings and choose the option to close or delete your account.
- Follow the on-screen confirmation steps. Closing an account stops future charges but does not always delete content unless you confirm deletion.
- Before confirming deletion, export or download any portfolio data you wish to keep.
- Reference Carbonmade’s Terms for details: Carbonmade Terms.
Cancel mobile subscriptions
- Carbonmade does not publish explicit mobile-app cancellation steps in its Help Center or Terms.
- If you subscribed via Apple App Store or Google Play, cancel the subscription in your App Store / Google Play account subscription settings.
- Postclic documents mobile-store cancellation as the required route: Cancel Carbonmade (Postclic).
What happens when you cancel
Access and renewals
Closing your account stops future billing for web subscriptions once the closure process is completed.
Be aware that some users report billing or access inconsistencies after cancelling; keep records of confirmation screens and emails.
Data and deletion
Account closure does not always automatically delete portfolio content unless you explicitly confirm deletion.
Portfolio data is permanently deleted only after you confirm deletion - export or save your media and pages before cancelling. See Carbonmade’s Terms: Terms.
Will I get a refund?
Carbonmade refund policy
Carbonmade’s Terms state that payments are final and non‑refundable, and refunds are granted only at Carbonmade’s sole discretion.
Cooling-off and statutory rights
- There is no automatic 14‑day cooling‑off period for digital services under Carbonmade’s published terms.
- Statutory consumer protections may apply in specific situations (for example, if the service is defective or misrepresented), and such laws can override contractual "no refunds" clauses in certain jurisdictions.
- For background on cancellation practice and refund expectations see: Postclic guide.
Carbonmade plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Beginner | S$12.60 | monthly | 8 projects, unlimited images & videos, basic blocks, limited support, 3 navigation options, SD video, audio uploads |
| Professional | S$18.90 | monthly | 50 projects, premium blocks, portfolio statistics, custom pages, private portfolio, more navigation options, 4K video & audio, priority support |
| Unlimited | S$31.50 | monthly | Unlimited projects/pages, all Professional features plus extra benefits |
Notes on prices
Prices above are approximate SGD conversions (US$ to SGD ≈ 1.26) as provided in verified pricing data.
Actual billing in SGD may vary by exchange rate or provider fees. See official pricing: Carbonmade Pricing.
Your consumer rights in Singapore
Relevant Singapore law
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices and misrepresentation.
If Carbonmade’s service is materially defective or misrepresented, CPFTA may provide remedies even if Carbonmade’s terms state "no refunds".
Practical steps for Singapore consumers
- Keep all purchase receipts, confirmation emails and screenshots of the service and cancellation attempts.
- If Carbonmade refuses a refund in a case of clear defect or misrepresentation, consider filing a complaint with Singapore consumer authorities or seeking legal advice.
- Carbonmade’s published terms do not explicitly provide statutory cooling‑off rights for digital services.
Customer experiences
Positive feedback
Some users praise Carbonmade for its ease of use, helpful features and straightforward portfolio-building experience.
Positive reviews often highlight the simplicity of templates and media handling for creatives.
Common complaints
Many users report being charged after attempting to cancel, difficulty contacting support and recurring billing despite account closure.
Some reviews document loss of access while charges continued; see community reports: Trustpilot complaints.
Documentation checklist
Before you cancel
- Export or download all portfolio media and pages you want to keep.
- Save billing receipts, invoices and screenshots of subscription settings.
- Record the exact cancellation steps and confirmation screens.
If issues occur after cancelling
- Collect evidence of attempted cancellation (emails, screenshots, timestamps).
- Keep payment records from your bank, credit card or app store receipts.
- Use saved documentation when contacting Carbonmade support or consumer authorities.
Common mistakes
Assuming cancellation equals deletion
Many users assume closing an account will immediately delete all portfolio content. That is not always the case.
Always explicitly confirm deletion if you want your content removed, and export data before confirming.
Relying on app-store cancellation myths
Some subscribers try to cancel inside the app or via Carbonmade web settings but forget they subscribed through the App Store or Google Play.
If you subscribed via a mobile store, cancelling must often be done in the App Store / Google Play subscription settings to stop future charges.
Comparative recap
At-a-glance comparison
| Plan | Typical cancellation method | Refund likelihood | Common issues | Period | Price (SGD) |
|---|---|---|---|---|---|
| Beginner | Close account via web Account Settings; mobile-store subscribers cancel in App Store/Google Play | Low - payments final per Terms; refunds at Carbonmade’s discretion | Possible post-cancellation charges reported by users | monthly | S$12.60 |
| Professional | Close account via web; verify subscription source if billed through mobile store | Low - only discretionary refunds | Support response and billing disputes cited in reviews | monthly | S$18.90 |
| Unlimited | Close account via web; export all content before deletion | Low - no guaranteed refunds | Exchange-rate differences may affect SGD billing amount | monthly | S$31.50 |
How to choose
Pick a plan based on project needs and expected support level. Export data regularly to avoid accidental loss.
Confirm where you subscribed (web vs mobile store) to ensure correct cancellation steps.
After cancelling
Immediate actions
- Check for a cancellation confirmation email and save it.
- Monitor your bank or card statements for any unexpected charges.
- Retain all documentation for at least several billing cycles in case disputes arise.
Useful links
- Carbonmade Terms
- Carbonmade Pricing
- Postclic: How to cancel Carbonmade
- Community reports on Trustpilot
Address
Company contact address
Element6, LLC, PMB 45562, 113 Cherry St., Seattle, Washington 98104-2205, United States.
Notes about location
Carbonmade’s official site does not list a Singapore office. For billing or legal inquiries from Singapore, follow local consumer protection procedures if necessary.
Similar cancellation services
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Carbonmade subscription online, sign in to your account, navigate to Account Settings, and select the option to close or delete your account. Follow the on-screen instructions to confirm your cancellation.
If you subscribed to Carbonmade via the Apple App Store, you need to cancel your subscription through your App Store account settings. Make sure to keep proof of your cancellation.
When you cancel your Carbonmade account, your portfolio data is not automatically deleted. You must confirm deletion to permanently remove your content, so be sure to export any data you wish to keep before cancelling.
According to Carbonmade's refund policy, payments are final and non-refundable, with refunds granted only at their discretion. It's advisable to check your account terms for specific details.
Some users report billing inconsistencies after cancellation, so it's important to keep records of confirmation emails and screens. If you encounter issues, refer to your contract for official cancellation channels.