Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel DREAMSTIME
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I hereby notify you of my decision to terminate the contract relating to the Dreamstime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dreamstime: Easy Method
What is Dreamstime
Overview
Dreamstime is a stock photography and digital media platform that sells image and audio downloads via credits, monthly plans, and yearly subscriptions.
It offers contributor accounts for selling media and buyer accounts for subscriptions, credit packages, and one-time purchases.
How it operates
Access to downloads is managed through your Dreamstime account, payment profile, and subscription settings on their website.
Purchases made through app stores (Apple/Google) are subject to those stores' billing and refund processes rather than separate Dreamstime instructions.
How to cancel Dreamstime
Cancel via Web (Direct purchase)
- Sign in to your Dreamstime account on the website.
- Go to your Payment Profiles page and disable automatic renewal for the subscription.
- If you have a yearly subscription already active, convert it to a monthly plan first (this may require payment of the difference) before you can cancel.
Cancel via App Store / Google Play
- For iOS purchases, follow Apple App Store subscription cancellation and refund procedures; Dreamstime does not provide separate App Store cancellation steps.
- For Android purchases, follow Google Play Store subscription cancellation and refund procedures; Dreamstime does not provide separate Google Play instructions.
What happens when you cancel
Access after cancellation
Your subscription will stop renewing at the end of the current billing period once cancellation is processed.
You typically retain access to any remaining downloads or credits until the period ends, subject to Dreamstime account rules.
Account and data
Cancelling a subscription does not automatically delete your account or uploaded content; account data and purchase history are retained unless you request removal.
To remove personal data or close your account, contact Dreamstime support and follow their account-closure process.
Will I get a refund?
Standard refund policy
Dreamstime allows refund requests within 30 days from the purchase date if the plan (credits or subscription) has not been used to download any media.
Submit refund requests to customer support with order details and evidence that no downloads were used.
Important exceptions and conditions
- No refund for the first subscription fee charged after a promo deal if any media was downloaded during the promo period.
- If your yearly subscription is billed in installments, it cannot be stopped and refunded once the first renewal payment is in effect.
- If billing occurs despite timely cancellation attempts, contact Dreamstime support (phone or email) to request a refund, provided no download credits from that renewal were used.
- Technical download issues: contact support for refunds of credits used on flawed or failed downloads. Refunds are not available if more than 7 days have passed since the download date.
Dreamstime plans and pricing
Available plans (listed in SGD equivalents)
The table below shows plan names, local SGD prices (converted), billing period, and main features as provided in the verified data.
| Plan | Price | Period | Features |
|---|---|---|---|
| 5 images/month | S$31.55 | Monthly | 5 downloads per month, unused downloads roll over, includes lifetime license |
| 10 images/month | S$49.22 | Monthly | 10 downloads per month, unused downloads roll over, includes lifetime license |
| 15 images/month | S$31.55 | Monthly | 15 downloads per month, same price as 5-image plan, includes trial and rollover |
| 25 images/month | S$49.22 | Monthly | 25 downloads per month, same price as 10-image plan, includes rollover |
| 200 images/month | S$119.92 | Monthly | 200 downloads per month, unused roll over, includes lifetime license and unlimited online/print use |
| 750 images/month | S$276.78 | Monthly | 750 downloads per month, unused roll over, includes lifetime license and unlimited online/print use |
| 750 images/year (prepaid) | S$213.17 | Monthly equivalent | Annual payment (~S$2,558/year), high-volume plan at ~23% discount over monthly billing |
| Zero Gravity (unlimited Level-0 images & audio) | S$50.48 | Monthly | Unlimited Level-0 downloads (images + audio), subject to usage guidelines |
| Credit package (3 credits) | S$18.90 | One-time | 3 credits (~$14.99 USD), valid for 1 year, usable for any assets |
Your consumer rights in Singapore
Statutory context
Singapore consumers are protected under the Consumer Protection (Fair Trading) Act, which includes certain cooling-off rules for unsolicited supplies.
However, the applicability of a 14-day cooling-off period to digital subscriptions is limited and depends on the transaction type and how it was sold.
How this affects Dreamstime users
- Dreamstime offers a 30-day refund window for unused purchases bought directly on their website, which may provide broader relief than statutory rules.
- Purchases through Apple App Store or Google Play remain subject to Apple’s or Google’s refund policies, not Dreamstime’s web refund terms.
- If you believe a statutory right applies, mention the Consumer Protection (Fair Trading) Act when contacting support or seeking further advice from local consumer bodies.
Customer experiences
Positive feedback
- Users praise the platform’s user-friendly upload and search tools and find the editing features efficient.
- Many contributors report responsive and helpful customer service from Dreamstime support.
Common complaints
- Some users describe misleading free-trial experiences where only watermarked images were available without a paid plan.
- There are recurring reports of unexpected charges and difficulties canceling subscriptions or clearing payment information.
Documentation checklist
Before contacting support
- Account email and username used for purchase.
- Order number, invoice, or subscription ID.
- Date of purchase and billing statements showing the charge.
For refund or cancellation disputes
- Evidence you did not use download credits (screenshots of download history).
- Proof of attempted cancellation (screenshots from Payment Profiles page).
- Details of technical download failures including timestamps (for technical refunds, within 7 days of download attempt).
Common mistakes
Failing to cancel the correct way
Many users try to cancel via the app when their purchase was through the website, which can leave renewals active.
Always check the original purchase channel (web, App Store, or Google Play) and cancel through that channel.
Missing refund windows or using credits
Requesting refunds after using credits or after 30 days reduces chances of approval under Dreamstime’s policy.
Also, technical-download refund claims require action within 7 days of the failed download; missing that window often prevents a refund.
Comparative recap
Quick comparison by channel
The table below summarizes cancellation routes, refund windows, and key notes for each purchase channel.
| Channel | Cancellation method | Refund window | Period |
|---|---|---|---|
| Web (Direct purchase) | Cancel auto-renewals on Payment Profiles page; convert yearly to monthly first if required. | Refund within 30 days if no downloads used; contact support if billed despite cancellation. | N/A |
| App Store (iOS) | Use Apple App Store subscription settings and Apple refund procedures. | Subject to Apple’s refund policies (not Dreamstime’s). | N/A |
| Google Play (Android) | Use Google Play subscription settings and Google refund procedures. | Subject to Google Play’s refund policies (not Dreamstime’s). | N/A |
After cancelling
What to do immediately
- Save confirmation screenshots showing cancellation and any email confirmations from Dreamstime or the app store.
- Check your download history to verify no credits were used after the renewal date if you intend to request a refund.
Where to get more help
For official details and to contact customer support, refer to the verified summary and review page linked below.
Dreamstime review and process summary (verified)
Address
Corporate mailing address
Dreamstime LLC, 1616 Westgate Circle, Brentwood, TN 37027, United States.
Using the address
You can use this address for written communications, formal cancellation or account-closure requests, or postal inquiries.