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Cancel ELASTICSEARCH
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I hereby notify you of my decision to terminate the contract relating to the Elasticsearch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Elasticsearch: Easy Method
What is Elasticsearch
Overview
Elasticsearch is a distributed search and analytics engine designed for high-performance full-text search, aggregations, and real-time analytics across large datasets.
Typical use cases
It is commonly used for log analytics, application search, observability, and business intelligence where fast retrieval and scalable indexing are required.
How to cancel Elasticsearch
Cancel via Web (Elastic Cloud)
- Sign into your Elastic Cloud account.
- Delete the deployments you no longer need to stop future billing.
- To remove your entire Elastic account, contact Elastic Support (via your Elastic Cloud console).
Cancel via mobile app stores
- iOS: Open Apple ID settings → Subscriptions → cancel the Elastic subscription.
- Android: Open Google Play Store → Account → Subscriptions → cancel the Elastic subscription.
- Refunds for App Store and Google Play purchases follow their respective store policies, not Elastic's policy.
What happens when you cancel
Access and billing
Deleting deployments in Elastic Cloud halts future billing for those deployments.
Account-level deletion requires contacting Support and may be processed separately.
Data retention and export
Export any required data before deleting deployments because data deletion may be irreversible.
Snapshots or exports should be verified locally or to another cloud before confirming deletion.
Will I get a refund?
Elastic Cloud (Web) policy
No automatic refunds are provided for unused days after cancellation or downgrade.
Exceptional refunds are handled case-by-case by Elastic Support and are not guaranteed.
App Store and Google Play
- Refund requests for purchases through Apple/Google follow those stores' refund policies.
- Contact Apple or Google Play support for purchase-specific refund requests.
Elasticsearch plans and pricing
Summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard (Elastic Cloud Hosted) | S$133.65/month | Monthly | Managed Elasticsearch on public cloud; based on 120 GB storage / 2 zones |
| Gold (Elastic Cloud Hosted) | S$153.90/month | Monthly | Includes Standard features plus reporting, multi-stack monitoring, watcher |
| Platinum (Elastic Cloud Hosted) | S$176.85/month | Monthly | Includes Gold features plus ML anomaly detection, advanced security |
| Enterprise (Elastic Cloud Hosted) | S$248.40/month | Monthly | Includes Platinum features plus searchable snapshots, AI Assistant, GPU inference |
| Serverless example - Dev (2 GB data, low usage) | ≈ S$32.40/month (US$24) | Monthly | Low ingest & search usage (1% ingest, 8% search) |
| Serverless example - Prod (20 GB data, mid usage) | ≈ S$256.50/month (US$190) | Monthly | Moderate ingest & search usage (5% ingest, 33% search) |
Pricing notes
Prices were converted from USD to SGD using an assumed rate stated in source material; check current rates and the Elastic pricing calculator for precise costs in Singapore.
Your consumer rights in Singapore
Cooling-off and statutory rights
Elastic’s Terms of Use do not provide a statutory 14‑day cooling-off refund under their own policy.
If you seek rights under Singapore consumer law, consider consulting local consumer protection resources for applicability.
Jurisdiction and dispute resolution
- Elastic’s Terms indicate that disputes are governed by U.S. law and typically resolved in the U.S.
- This may affect enforcement and remedies for Singapore-based customers; obtain local legal advice for clarity.
Customer experiences
Positive feedback
- Users praise scalability and the ability to handle large document stores with minimal configuration.
- Fast full-text search, powerful aggregations, and strong visualization via Kibana are commonly highlighted.
Negative feedback
- Self-hosted cluster management, upgrades, and client documentation can be challenging for some teams.
- Costs may grow quickly; configuration and tuning (JVM, shards) add maintenance overhead for some users.
Documentation checklist
Before deleting deployments
- Export snapshots or data backups to a secure location.
- Document cluster settings, index mapping, and ingest pipelines.
Support and billing
- Save invoices and billing history for your records.
- Record Support case IDs and correspondence if you request an account deletion or refund.
Common mistakes
Failing to export data
Many users delete deployments without exporting snapshots first and then cannot recover data.
Always verify backups and test a restore before confirming deletion.
Assuming automatic refunds or easy jurisdictional recourse
Expect no automatic pro-rata refunds for unused time; exceptional refunds are rare and discretionary.
Also, Terms governed by U.S. law can limit local remedies; seek advice if this is a concern.
Comparative recap
Cancellation and refund comparison
| Option | Cancellation method | Refund policy | Notes |
|---|---|---|---|
| Web (Elastic Cloud) | Delete deployments in Elastic Cloud; contact Support to remove account | No automatic refunds; exceptions case-by-case by Support | Data deletion may be irreversible; export first |
| App Store (iOS) | Cancel via Apple ID → Subscriptions | Refunds subject to Apple’s policy | Contact Apple for purchase disputes |
| Google Play (Android) | Cancel via Google Play Store → Account → Subscriptions | Refunds subject to Google Play’s policy | Contact Google Play for purchase disputes |
Takeaway
Web cancellations stop billing when deployments are deleted but do not guarantee refunds.
Mobile-platform purchases follow the respective store refund rules and processes.
After cancelling
Practical next steps
- Confirm deletion receipts and billing stops in your Elastic Cloud console.
- Keep local backups of any exported data and configuration files.
Helpful links
- Elastic Cloud pricing (official)
- Elastic Serverless Search pricing (official)
- Postclic: cancel Elasticsearch (guide)
- User reviews on TrustRadius
Address
Registered office (Singapore)
Elasticsearch Pte. Ltd., 10 Collyer Quay, #10‑01, Ocean Financial Centre, Singapore 049315.
Contact hints
For account deletion or billing queries, sign in to Elastic Cloud and open a Support case using the console.
For store purchases, contact Apple or Google Play support for subscription and refund requests.