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Cancel IMAGIFY
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Imagify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Imagify: Easy Method
What is Imagify
Service overview
Imagify is a cloud service for image optimisation that compresses and converts images to improve website performance and loading speed.
Who uses it
Typical users include WordPress site owners, developers and businesses that need automated image compression and CDN-friendly formats.
How to cancel Imagify
Cancel a web-purchased subscription (self-service)
- Sign in to your Imagify account.
- Go to your account's Billing or Subscription page.
- Choose the active subscription and select the option to cancel.
- Confirm the cancellation; access remains until the end of the paid period.
- See official steps: Imagify cancellation guide.
Cancel in-app purchases (Apple / Google)
- If you bought via the Apple App Store, cancel through your Apple ID subscription settings (App Store account).
- If you bought via Google Play, cancel through your Google Play subscriptions settings.
- Imagify cannot cancel App Store or Google Play subscriptions on your behalf; those stores control billing and cancellations.
- Reference notes: in-app purchase guidance.
Cancel by email (alternative for monthly plans)
- Monthly plans purchased on the web can also be cancelled by emailing Imagify support if needed.
- Include your account email, subscription details and a clear cancellation request in the message.
- Keep copies of sent messages and any confirmation replies for your records.
What happens when you cancel
Access and service level
After cancellation, your account will continue to work until the end of the paid billing period you already paid for.
When the paid period ends, the account downgrades automatically to the free (Starter) plan with a 20 MB monthly quota.
Billing and renewals
No further recurring charges will be made after the current paid period ends (for web-purchased subscriptions you cancelled correctly).
For App Store or Google Play purchases, billing and renewals remain controlled by the respective store until you cancel there.
Will I get a refund?
Standard refund policy
- Imagify generally does not provide refunds for cancelled monthly subscriptions; no refund is the standard policy.
- Canceling before period end typically does not trigger a pro‑rata refund for the remaining time.
Exceptions and warranty claims
- Refund exceptions are limited to warranty claims for non-conforming products or latent defects reported within 14 days of purchase.
- Such warranty conditions are described in Imagify’s terms and follow the stated reporting window and remedies.
- For in-app purchases, refunds follow Apple’s or Google’s refund procedures and are handled by those stores, not by Imagify.
- See Imagify terms and third‑party refund guidance: Imagify Terms, in-app refund note.
Imagify plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter (Free) | S$0.00 | Monthly | 20 MB/month (~200 images), unlimited websites, max 2 MB/image |
| Growth (Monthly) | S$7.62 | Monthly | 500 MB/month (~5,000 images), unlimited websites, $5 per additional GB, unlimited upload size |
| Growth (Yearly equivalent) | S$6.35 | Monthly (billed yearly) | Same as Growth monthly, billed yearly (~USD 59.88/year) |
| Infinite (Monthly) | S$15.27 | Monthly | Unlimited images and websites, unlimited upload size |
| Infinite (Yearly equivalent) | S$12.71 | Monthly (billed yearly) | Same as Infinite monthly, billed yearly (~USD 119.88/year) |
Pricing notes
Prices shown are converted to SGD using an approximate exchange rate (1 USD ≈ 1.272 SGD).
Actual billed amounts may differ slightly due to payment processor rates, taxes, or currency rounding. See: Imagify pricing.
Your consumer rights in Singapore
Warranty and defect reporting
Imagify’s terms provide a statutory warranty window for latent defects or non‑conforming digital products that must be reported within 14 days of purchase.
These terms reference warranty procedures and possible remedies where applicable under the stated conditions.
Local consumer protections
Consumers in Singapore may have additional statutory rights under local consumer protection laws for digital goods and services.
If you believe your situation falls outside Imagify’s stated remedies, consider contacting local consumer protection authorities or seeking independent advice about your specific rights.
Customer experiences
Positive feedback
Users commonly praise Imagify for its ease of use, effective image compression, WordPress integration, and measurable website speed improvements.
Negative feedback and common issues
Reported negatives include limited free plan quotas, occasional slow batch processing, quality loss when compression settings are too aggressive, and plugin compatibility issues.
There are also reports from some users of difficulties cancelling in certain cases and of billing disputes that required store-level intervention.
Documentation checklist
Information to gather before cancelling
- Account email and username used with Imagify.
- Subscription ID, plan name and billing date (from your Billing or Subscription page).
- Payment receipts or transaction records showing charges you wish to dispute.
- Screenshots of your subscription page and any error messages.
What to include in support requests
- Clear statement of the cancellation request and the effective date you expect.
- Attach receipts and screenshots where relevant.
- Record and keep confirmation replies from support or the store (App Store / Google Play).
Common mistakes
Expecting immediate refunds
Many users assume cancelling mid-cycle entitles them to a pro‑rata refund. Imagify’s standard policy does not provide refunds for monthly subscriptions.
Always check the billing terms before cancelling to set correct expectations about refunds.
Attempting to cancel App Store / Google Play subscriptions via Imagify
Users sometimes contact Imagify support expecting store purchases to be cancelled by Imagify. App Store and Google Play subscriptions must be cancelled via the store account settings.
If you purchased through a store, check your Apple or Google subscription settings immediately to avoid further charges.
Comparative recap
At-a-glance comparison
| Plan | Price | Period | Best for |
|---|---|---|---|
| Starter (Free) | S$0.00 | Monthly | Small sites or testing; 20 MB/month quota |
| Growth | S$7.62 / S$6.35 (yearly equiv.) | Monthly / Monthly (billed yearly) | Medium sites needing fixed monthly quota (500 MB) |
| Infinite | S$15.27 / S$12.71 (yearly equiv.) | Monthly / Monthly (billed yearly) | High-volume sites requiring unlimited images |
Key takeaways
- Starter is free but limited; Growth is quota-based and cost-effective for medium use.
- Infinite is suited for large or unlimited usage needs and higher traffic sites.
After cancelling
What to check immediately after cancellation
- Confirm cancellation on the Billing or Subscription page and save any confirmation messages.
- Check the end date of the paid period to know when your account will downgrade to the free plan.
- If you purchased via App Store or Google Play, verify cancellation in the store account settings.
Useful official links
- How to cancel: Imagify cancellation guide
- Terms and warranty details: Imagify Terms
- Pricing and plan details: Imagify pricing
- Notes on in-app purchases and store cancellations: In-app cancellation guidance
Address
Company address
Imagify (WP Media)
4 rue de la République, 69001 Lyon, France
Support reminder
When contacting support, include the checklist items above and keep copies of all communications and receipts.