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Cancel BADOO
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I hereby notify you of my decision to terminate the contract relating to the Badoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Badoo: Easy Method
What is Badoo
Overview
Badoo is a global dating app and website that helps people meet through profiles, photos and messaging features.
The service offers free features plus paid upgrades such as Premium and in-app Credits to boost visibility and access extra tools.
Where it operates
Badoo operates internationally and provides localized pricing and app listings in markets including Singapore.
Paid purchases are often handled through third-party stores (Apple, Google) or directly via card/PayPal on the web.
How to cancel Badoo
Cancel via App Store (iOS)
- Open device Settings on your iPhone or iPad.
- Tap your Apple ID at the top, choose Subscriptions, select Badoo, then tap Cancel.
- Note: Uninstalling the app does NOT cancel an App Store subscription.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your Profile icon.
- Go to Payments & subscriptions → Subscriptions → Badoo → Cancel.
- If the Cancel button is grayed out, try clearing the Play Store cache; uninstalling the app does NOT cancel subscriptions.
Cancel for Web / Card / PayPal purchases
- Contact Badoo support via their Feedback/Support page and choose "help with payment".
- Request explicit cancellation of the subscription or recurring billing.
- Deleting or disabling your account does NOT automatically stop billing; you must cancel payments separately.
What happens when you cancel
Access and features
Cancelling stops future renewals but typically preserves access to paid features until the current paid period ends.
After the paid period, premium features and visibility boosts will no longer be available unless you re-subscribe.
Account and data
Your Badoo account and profile usually remain active after cancelling a subscription unless you choose to delete your account.
Deleting your profile is a separate action and does not automatically cancel billing; cancel billing first if you do both.
Will I get a refund?
General refund policy
Badoo states there is a 14-day window to request a refund if you are unhappy with a purchase, subject to conditions.
Refund eligibility may be voided if premium content or downloads are used within that 14-day period.
Platform-specific refunds
- App Store (iOS): Apple manages refunds. Request via Apple's report system (Apple decides).
- Google Play (Android): Request a refund through Google Play's refund flow; eligibility is subject to Google's rules.
- Web / Card / PayPal: Submit a refund request to Badoo support under "help with payment"; Badoo reviews requests and decisions are at their discretion.
Badoo plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Badoo Premium - 1 Week | S$9.00 | Weekly | Full Premium features: view who liked you, highlight messages, anonymous browsing, more visibility, crush alerts, gifts, stickers, undo votes, chat first, featured member, increase popularity |
| Badoo Premium - 1 Month | S$27.00 | Monthly | (same as above) |
| Badoo Premium - 3 Months | S$60.00 | 3 Months | (same as above) |
| Badoo Premium - 6 Months | S$120.00 | 6 Months | (same as above) |
| Badoo Credits - 550 Credits | S$20.00 | One-time purchase | In-app credits for boosts, gifts, stickers, visibility, more matches/messages |
| Badoo Credits - 1,250 Credits | S$40.00 | One-time purchase | (same as above) |
| Badoo Credits - 2,750 Credits | S$70.00 | One-time purchase | (same as above) |
| In-App Purchase: Pack of 100 Credits | S$3.98 | One-time purchase | 100 Credits |
| In-App Purchase: Premium (short-term) | S$5.98 | Unspecified | Premium features (short-term bundle) |
| In-App Purchase: Super Powers (one option) | S$4.48 | Unspecified | Super Powers features (visibility boosts) |
| In-App Purchase: Pack of 550 Credits | S$19.98 | One-time purchase | 550 Credits |
| In-App Purchase: Pack of 1,250 Credits | S$39.98 | One-time purchase | 1,250 Credits |
| In-App Purchase: Premium (longer term) | S$22.98 | Unspecified | Premium features (likely monthly) |
| In-App Purchase: Super Powers (higher tier) | S$16.98 | Unspecified | Higher-tier Super Powers |
| In-App Purchase: Super Powers (highest tier) | S$42.98 | Unspecified | Top-tier Super Powers |
Notes on pricing
Primary official SGD pricing is sourced from localized reviews and the Singapore App Store listing.
Some in-app items are dynamic bundles; exact durations or renewal rules for those may not be explicitly listed in the app store.
Your consumer rights in Singapore
Refund and cooling-off rules
Singapore law generally does not provide an automatic cooling-off or refund right for digital services bought online simply for change of mind.
The "Lemon Law" does not apply to services or virtual items; it covers faulty goods only, not digital subscriptions.
Protections and remedies
- The Consumer Protection (Fair Trading) Act prohibits unfair practices, but digital services supplied internationally are often governed by provider terms.
- Where disputes cannot be resolved, consumers may seek mediation or advice from agencies such as CASE, though outcomes for refunds are limited.
- Recommendation: use platform-managed subscriptions (Apple/Google) when possible and keep records of cancellation/refund requests.
Customer experiences
Positive feedback
- Some users report successfully meeting real people, sometimes without paying.
- Positive notes include free messaging, active user base, and intuitive features like People Nearby and Encounters.
Negative feedback
- Frequent complaints about fake profiles, bots, scams, scripted messages and location manipulation.
- Reports of account blocking or deletion without clear explanation and perceived unhelpful or templated support replies.
- Frustration over perceived poor value from subscriptions and difficulty obtaining refunds even when eligible.
Documentation checklist
What to gather before contacting support
- Proof of purchase: receipt or transaction ID from Apple, Google Play, or your card/PayPal.
- Account details: Badoo username, registered email, and date of purchase or renewal.
- Screenshots showing billing, subscription status, or any error messages you encounter.
When escalating a dispute
- Keep a clear timeline of actions: when you purchased, when you cancelled, and any replies from support.
- Retain copies of all correspondence with Badoo and platform providers; these help if you escalate to CASE or your payment provider.
Common mistakes
Assuming uninstall = cancel
Many users uninstall the app and assume subscriptions stop automatically. This is incorrect for both App Store and Google Play purchases.
Always cancel within the store subscription settings or via the vendor's billing portal to avoid unexpected renewals.
Not using the correct support path
Some consumers try account deletion or in-app feedback instead of using the "help with payment" support route; this can leave billing active.
For web/card/PayPal charges, contact Badoo support directly and request cancellation and/or refund under the payment help option.
Comparative recap
Quick platform comparison
| Platform | Cancel method | Refund route | Period |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID → Subscriptions → Badoo | Request refund via Apple's reporting system; Apple handles decisions | Managed by Apple |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Badoo | Request refund through Google Play's refund process (subject to Google rules) | Managed by Google |
| Web / Card / PayPal | Contact Badoo support via Feedback → help with payment and request cancellation | Submit refund request to Badoo support; decisions at Badoo's discretion, typically reviewed within 14 days if unused | Managed by Badoo |
Key takeaways
- Use the same platform you purchased from to cancel and to request refunds when possible.
- Keep evidence of cancellations and communications in case you need to escalate.
After cancelling
Verify cancellation
- Check your Apple or Google subscription list to confirm the subscription shows as cancelled (no future renewals).
- For web/card/PayPal, ask for written confirmation from Badoo support that recurring billing has been stopped.
Helpful links and resources
- How to cancel Badoo - DatingCritic
- Badoo Singapore review and pricing - DatingScout
- Badoo Premium on Singapore App Store
- Overview of Lemon Law and consumer rights - AsiaOne
- Singapore consumer service resources
Address
Corporate contact
Badoo Trading Limited
Third Floor, The Broadgate Tower, EC2A 2RS, London, United Kingdom
Notes on correspondence
If you need to send written requests, include account details, proof of purchase and a clear cancellation/refund request.
Use the platform's official support route first (Apple, Google, or Badoo support) before escalating to consumer agencies.