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C-Date

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel C-Date Subscription | Postclic
C-Date
13 rue du Commerce
L-1351 Luxembourg Luxembourg
service@c-date.sg
Cancellation of C-Date contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the C-Date service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
C-Date
13 rue du Commerce
L-1351 Luxembourg , Luxembourg
service@c-date.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand C-Date. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation C-Date: Easy Method

What is C-Date

Service overview

C-Date is a subscription-based dating platform focused on casual encounters and discreet relationships. Users create profiles to search, message, and meet other members.

Target audience

The service targets adults seeking short-term or non-committal connections and is available in multiple countries, including Singapore.

How to cancel C-Date

Cancel via website

  • Log in at c-date.com and go to Account Settings → Membership → Cancel Membership.
  • Cancelling on the website stops future renewals but you keep access until the end of the current paid period.
  • For step-by-step guidance see a cancellation walkthrough at Postclic.

Cancel via mobile app stores

  • Google Play (Android): Open Google Play Store → Menu → Subscriptions → C-Date → Cancel Subscription. This stops future renewals; access remains until the paid period ends.
  • Apple App Store (iOS): On iPhone/iPad go to Settings → your name → Subscriptions → select C-Date → Cancel Subscription. Access continues until the paid period expires.
  • See the app-store cancellation steps at Postclic.

Important note

  • Deleting or uninstalling the C-Date app does NOT cancel a subscription. You must cancel through the website or the app store used to subscribe.
  • If you used a third-party payment (e.g., card, PayPal), review that provider’s subscription records after cancelling.

What happens when you cancel

Access and renewals

Cancellation prevents automatic renewal at the next billing date. You retain paid features until the end of the current billing period.

No immediate refund is usually issued just because you cancelled; access continues until expiry.

Account and data

Your account typically remains active (read-only for billing) unless you request deletion. Messages and profile data may remain per C-Date’s policies.

If you want full deletion, check C-Date’s account or privacy settings and request data removal where available.

Will I get a refund?

Standard refund policy

Charges are generally non-refundable and providers do not pro‑rate refunds for unused time within a paid subscription period.

Exceptions and cooling-off

  • C-Date may offer partial refunds for unused credits or membership in certain circumstances; this is discretionary.
  • Some sources note a roughly 14-day cooling-off window where you may be able to cancel and request a refund or a pro‑rata credit for unused credits. See a review summary at DatingScout.
  • If you believe a refund is due, contact C-Date support and keep records of the request and any responses.

C-Date plans and pricing

Overview of common plans

Below are representative plan names, prices and features drawn from recent market listings. Prices may vary by promotion or user-specific offers.

Billing notes

Some multi-month plans are shown as a monthly equivalent but are billed upfront for the whole term. Always confirm the billed amount before purchase.

Plan Price Period Features
1‑Month Premium S$17.64 Monthly Full premium access (messages, photos, contact proposals)
3‑Month Premium S$71.09 Monthly (billed S$213.27 upfront) Full premium access (messages, photos, contact proposals)
6‑Month Premium S$53.27 Monthly (billed S$319.62 upfront) Full premium access (messages, photos, contact proposals)
12‑Month Plan (approx) S$27.52 Monthly (approx) Estimated full premium access

Your consumer rights in Singapore

Cooling-off and the CPFTA

Under the Consumer Protection (Fair Trading) Act (CPFTA), consumers may have rights relating to unfair practices and cooling-off periods for certain services.

Whether C-Date’s subscriptions qualify for a statutory cooling-off depends on how the service is classified (digital content versus ongoing service).

Practical steps in Singapore

  • Check the terms shown at purchase to see any stated cancellation/refund rights.
  • If you suspect unfair conduct (misleading pricing, continued charges), consider disputing charges with your card issuer or payment provider.
  • For guidance or to escalate, contact the Consumers Association of Singapore (CASE) for advice on consumer remedies.

Customer experiences

Positive feedback

Some users report many active members in Singapore and a relatively high number of female users, which can improve match chances.

These positive notes are summarized in regional reviews; see DatingAdvisor.sg.

Negative feedback

Public reviews include multiple complaints about difficult or opaque cancellation, continued charges after cancellation attempts, and slow or unhelpful customer service.

Trustpilot contains many negative reports, including unexpected charges and concerns about profile quality; see Trustpilot.

Documentation checklist

Before you cancel

  • Registered email address and login username.
  • Payment method details (card/PayPal statement showing the subscription charge).
  • Subscription start date and plan name (billing/receipt screenshot).

If you need to dispute charges

  • Copies of cancellation requests and any replies from C-Date.
  • Bank or card statements showing disputed charges.
  • Dates and screenshots proving you attempted cancellation (timestamps help).

Common mistakes

Deleting the app

Many users assume deleting the app cancels the subscription. That does not stop billing; cancel via the website or the app store used to subscribe.

Wrong cancellation channel

Canceling through the wrong channel (for example, contacting support without cancelling the subscription in account settings or app store) can leave auto-renewal active.

Always confirm you see a cancellation confirmation and check your next billing date in account or app‑store subscription settings.

Comparative recap

Quick comparison

The table below summarizes key points for quick reference: cancellation ease, refund likelihood, and public review trends.

How to use this recap

Use this table to decide next steps: cancel via the correct channel, gather documentation, and escalate if charges continue.

Aspect Period Notes
Cancellation method - Website or app‑store cancellation is required; deleting app does not cancel.
Refunds - Usually non‑refundable; partial refunds or pro‑rata credits may be possible in limited cases.
Customer reviews - Mixed to negative public reviews about cancellation difficulty and support responsiveness.

After cancelling

What to monitor

  • Confirm you receive a cancellation confirmation email or on‑screen message.
  • Check your bank or card statements for any unexpected future charges after the expiry date.
  • Keep screenshots of cancellation confirmation and the expiry date for records.

Helpful links

Address

Company address

Interdate S.A.
13 rue du Commerce, L-1351 Luxembourg, Luxembourg

How to send a written cancellation

If you choose to send a written cancellation, include your full name, country, registered email, username and a clear statement to cancel the membership.

Keep proof of posting or a copy of the sent email. If you do not receive confirmation, follow up and keep records for any dispute with your payment provider.

FAQ

To cancel your C-Date subscription via the website, log in to c-date.com, navigate to Account Settings, then Membership, and select Cancel Membership. Remember to keep proof of your cancellation.

C-Date's standard policy states that charges are generally non-refundable, and you will not receive a refund for unused time after cancellation. Check your contract for specific terms.

Yes, you can cancel your C-Date subscription through the mobile app by going to the Google Play Store or Apple App Store, selecting Subscriptions, and choosing C-Date to cancel. Keep proof of your cancellation.

After cancellation, your account typically remains active in a read-only state for billing purposes. If you want to delete your account and data, you must request this through C-Date's privacy settings.

C-Date may offer a roughly 14-day cooling-off period during which you can request a refund or pro-rata credit for unused credits. Contact C-Date support for more details and keep records of your request.