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Cancel THAIFRIENDLY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Thaifriendly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Thaifriendly: Easy Method
What is Thaifriendly
Service overview
ThaiFriendly is an online dating platform that connects users with Thai singles and international members. The site offers free messaging with optional premium subscriptions for unlimited messages and advanced features.
Operator and location
ThaiFriendly is operated by Oxixo Private Limited, a company registered in Singapore. The platform offers web and mobile-app subscription options billed through different payment providers.
How to cancel Thaifriendly
Cancel via iOS App Store
- Open Settings on your iPhone or iPad.
- Tap your Apple ID, then Subscriptions.
- Find ThaiFriendly and turn off Automatic Renewal.
- The subscription remains active until the end of the current billing cycle.
Cancel via Google Play Store or web
- For Google Play: go to payments.google.com or open Play Store → Profile → Payments & Subscriptions → Subscriptions.
- Select the ThaiFriendly subscription and cancel; access continues until the end of the current period.
- For web (2Checkout): log in to your 2co.com account, find the ThaiFriendly order, and cancel or manage the recurring payment there.
Important cancellation note
- Uninstalling the app or disabling features inside your ThaiFriendly account does NOT stop a paid subscription.
- You must cancel through the platform where you were billed (Apple, Google, or 2Checkout) to stop automatic renewals.
What happens when you cancel
Access and billing
After cancellation, premium access stays active until the end of the paid billing period. You will not be billed again if cancellation is successful.
Account and data
Your ThaiFriendly account and profile typically remain available after cancellation. Messages and profile content are retained unless you delete the account through the site.
Where to confirm cancellation
Always confirm cancellation in the billing platform (Apple ID, Google Play, or 2Checkout). Keep screenshots or confirmation emails for your records.
Will I get a refund?
Web (first-time) refund policy
ThaiFriendly offers a 14-day full refund policy for first-time upgrades made via their website only. This applies to first-time web subscriptions paid by eligible methods.
- Eligible payment methods: credit card, PayPal, Bitcoin.
- Requests must be within 14 days of the first upgrade on the website to qualify.
In-app purchase exclusions
Purchases made inside the iOS App Store or Google Play are excluded from ThaiFriendly’s web refund policy. Refunds for in-app purchases must be requested from Apple or Google.
- Use Apple or Google support processes for in-app refund requests.
- ThaiFriendly cannot directly refund App Store or Google Play charges.
Thaifriendly plans and pricing
Pricing summary
Below are the web and app pricing tiers converted to Singapore dollars (S$) as published in the verified data.
Notes on pricing
Prices are based on USD pricing converted using an exchange rate and may vary slightly in the App Store or Google Play due to regional rounding.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-month (web) | S$31.52 | Monthly | Unlimited messages, advanced search, chat, profile highlighting, privacy controls |
| 3-month (web) | S$63.10 total (~S$21.03/month) | 3-Month | Same premium features, lower effective monthly cost |
| 6-month (web) | S$88.42 total (~S$14.74/month) | 6-Month | Same premium features, better value |
| 12-month (web) | S$126.29 total (~S$10.52/month) | 12-Month | Same premium features, best value |
| 1-month (mobile app billed yearly) | S$25.26/month | Monthly (app) | Same premium features via mobile app, lower price per month |
Your consumer rights in Singapore
Legal protections
ThaiFriendly is operated by a Singapore company (Oxixo Private Limited), so Singapore consumer protections may apply. The Consumer Protection (Fair Trading) Act covers unfair practices and misleading claims.
Practical steps if problems occur
- Document cancellations, confirmation emails, and screenshots of billing and correspondence.
- If the provider does not resolve billing disputes, escalate with your bank or card issuer for a charge dispute.
- Consider contacting local consumer bodies such as the Consumers Association of Singapore to seek guidance.
Customer experiences
Positive reports
Some users report fast, helpful refunds and support responses in individual cases. Travelers and some older users also value the free messaging limits and find success with careful filtering.
Negative reports
There are many negative reviews citing fake profiles, scam reports, difficulty cancelling, and unresponsive support. Trustpilot reviews show a substantial number of 1-star complaints.
Balanced takeaway
Expect mixed experiences: some users receive prompt help, while others report unresolved billing or authenticity concerns. Keep good records and use platform billing controls to reduce risk.
Documentation checklist
What to keep
- Subscription receipts or order numbers (from email or 2Checkout).
- Screenshots of active subscriptions in Apple/Google accounts and cancellation confirmations.
- Copies of any support emails or chat transcripts with ThaiFriendly or payment providers.
When disputing charges
- Bank or card disputes: transaction ID, date, amount, and merchant name.
- Refund requests: date of purchase, account email, and reason for refund (attach screenshots).
Common mistakes
Assuming uninstall stops billing
Many users mistakenly uninstall the ThaiFriendly app expecting billing to stop. Uninstallation does not cancel subscriptions billed through Apple, Google, or 2Checkout.
Contacting the wrong support channel
Users sometimes contact ThaiFriendly support for in-app purchase refunds. For App Store/Google Play purchases, you must use Apple or Google refund processes instead.
Not keeping proof
Failing to save cancellation confirmations, receipts, or screenshots makes disputes harder to resolve. Always keep clear evidence after a cancellation or refund request.
Comparative recap
Web vs App - quick comparison
The table below compares key differences in billing, refund eligibility, and cancellation steps for web and in-app purchases.
How to read the table
Use this as a quick reference: web purchases are eligible for ThaiFriendly’s 14-day first-time refund; in-app purchases follow platform rules.
| Channel | Price (example) | Period | Refund route | How to cancel |
|---|---|---|---|---|
| Web (2Checkout) | S$31.52 (1-month example) | Monthly | ThaiFriendly 14-day first-time refund (website purchases) | Log in to 2co.com → manage order → cancel recurring payment |
| iOS App Store | S$25.26/month (app billing example) | Monthly (app) | Request refund from Apple App Store | Settings → Apple ID → Subscriptions → find ThaiFriendly → cancel |
| Google Play Store | Varies by region | Monthly (app) | Request refund from Google Play | payments.google.com or Play Store → Profile → Payments & Subscriptions → Subscriptions → cancel |
After cancelling
Confirm and monitor
After you cancel, check your billing platform for a cancellation confirmation and retain evidence. Monitor your bank statement for unexpected renewals in the following billing cycle.
Helpful links
- ThaiFriendly pricing and costs (verified)
- USD - SGD exchange data used for price conversion (verified)
Address
Company address
Oxixo Private Limited, 105 Cecil Street, The Octagon, #18-00, Singapore 069534.
Contact suggestion
For billing disputes, include this address in correspondence if relevant, and retain all supporting documents when escalating to banks or consumer agencies.