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Cancel COFFEE MEETS BAGEL
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Coffee Meets Bagel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Coffee Meets Bagel: Easy Method
What is Coffee Meets Bagel
Overview
Coffee Meets Bagel (CMB) is a dating app that emphasizes curated, limited daily matches to encourage quality interactions over quantity.
The service offers free basic features and paid Premium plans that add extras such as activity reports, read receipts, and in-app currency (Beans).
How CMB works in Singapore
CMB operates globally and maintains a local registered presence in Singapore for business purposes and user support.
Local users see matches and features similar to other markets, but consumer rights and refund rules depend on the payment method and local law.
How to cancel Coffee Meets Bagel
Cancel if you subscribed via Apple App Store or Google Play
- Open the Apple App Store or Google Play Store on the device you used to subscribe.
- Find your subscriptions section, locate Coffee Meets Bagel, and cancel auto‑renewal from the store settings.
- Note: Uninstalling the app or deleting your CMB account does not cancel store subscriptions.
- CMB does not process cancellations for subscriptions billed through App Store or Google Play. You keep paid features until the billing period ends.
Cancel if you subscribed via the web (direct to CMB)
- Sign in at your Coffee Meets Bagel web account and go to Account Settings or Profile Settings.
- Locate the subscription or billing section and follow the cancel or turn off auto‑renewal instructions there.
- Cancellations made on the web take effect at the end of the current billing period; no prorated refunds are issued.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription, you retain paid features until the current billing period expires.
After the billing period ends, your account will revert to the free tier and paid features will be removed.
Account deletion vs subscription cancellation
Deleting your CMB account does not automatically cancel App Store or Google Play subscriptions.
To stop recurring charges for in‑app subscriptions, you must cancel directly through the payment platform that billed you.
Will I get a refund?
CMB general refund policy
CMB's stated policy is that purchases are final and non‑refundable; credits or refunds are generally not available for partially used periods.
This no‑refund approach is the standard position unless a specific exception applies.
Exceptions and platform-specific rights
- CMB may consider a refund within the first 7 days after contacting customer support if the issue persists; any refund is discretionary.
- EU/EEA/UK/Switzerland users have a statutory 14‑day right to withdraw; requests must be handled through the external payment provider if billed by App Store or Google Play.
- Certain U.S. states may allow cancellations within 72 hours under local rules; Apple handles refunds for Apple ID purchases.
Coffee Meets Bagel plans and pricing
Summary of available plan listings
The following price rows are derived from currency‑converted figures and resale listings for Singapore and may not reflect live in‑app store pricing.
Use the app store or web account to view the exact price you will be charged in Singapore.
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium 1‑month (GBP‑converted) | S$7.30 | monthly | Full Premium features (activity reports, read receipts, 6,000 Beans, etc.) |
| Premium 6‑month (GBP‑converted) | S$33.82/month | monthly | Full Premium features |
| Premium 3‑month (resale listing) | S$15/month | monthly | Full Premium features (assumed, promotional resell) |
Your consumer rights in Singapore
Statutory position for Singapore users
Singapore does not offer the EU‑style 14‑day statutory cancellation right for digital subscriptions purchased here.
As such, the platform's stated “no refund” policy applies more strictly to users in Singapore than to users covered by EU/EEA/UK rules.
Platform billing and third‑party limits
- If you bought via Apple or Google, refunds and cancellation actions are governed by those providers; CMB cannot directly process such refunds.
- If you experience technical or subscription issues within the first 7 days, you can still contact CMB Customer Experience to request a refund, which remains discretionary.
Customer experiences
Positive feedback
Some users appreciate the app’s focus on quality‑over‑quantity matches and its simple, clean layout.
Reviews from Singapore note relatively few fake profiles and useful profile fields such as education and occupation.
Negative feedback and common problems
Public reviews report issues such as fake or scammy profiles, limited match frequency, technical glitches, and billing or refund difficulties.
Users in Singapore have also shared anecdotal experiences of romance scams; remain cautious when requests for money or sensitive information appear.
Sources: Trustpilot reviews, DatingScout experiences.
Documentation checklist
What to gather before contacting support
- Proof of purchase (receipt or bank/statement showing the charge).
- Subscription method (Apple ID, Google Play, or CMB web) and the date of purchase.
- Account email, username, and any transaction IDs shown on receipts.
- Screenshots of billing entries, subscription screens, errors, or problematic messages.
How to submit supporting evidence
- Attach receipts and screenshots when you contact CMB Customer Experience for a refund request.
- If you purchased through Apple or Google, be prepared to follow their refund flows and attach evidence to their forms where required.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app cancels the subscription; it does not. Subscriptions must be cancelled with the platform that billed you.
If you delete the app without cancelling, you may continue to be charged until the subscription is cancelled via the store or web settings.
Contacting CMB for App Store/Google Play refunds
Users often contact CMB expecting refunds for store purchases. CMB cannot directly refund in‑app purchases billed by Apple or Google.
For store purchases, follow Apple or Google refund procedures and include required proof in those requests.
Comparative recap
Quick comparison of cancellation routes
The table below summarizes key differences between subscription routes to help you choose the correct cancellation path.
| Subscription route | How to cancel | Refund availability | Access after cancel | Period |
|---|---|---|---|---|
| Apple App Store | Cancel via your Apple ID > Subscriptions | Handled by Apple; CMB cannot issue direct refunds for App Store purchases | Access remains until end of billed period | monthly |
| Google Play Store | Cancel via Google Play > Subscriptions | Handled by Google; CMB cannot issue direct refunds for Google Play purchases | Access remains until end of billed period | monthly |
| Web subscription (direct) | Cancel in Account Settings on coffeemeetsbagel.com | No prorated refunds; exceptions discretionary within 7 days | Access remains until end of billed period | monthly |
After cancelling
What to monitor
Check your bank or card statement to confirm recurring charges have stopped after the billing period ends.
Keep screenshots or confirmation emails in case you need to follow up with CMB or your payment provider.
Useful links and next steps
- Read CMB terms for billing and refund details: Coffee Meets Bagel Terms of Service.
- Review user experiences and community reports for further context: DatingScout review, Trustpilot.
Address
Local registration
The company is associated with a Singapore registered business address used for local operations and business contact.
Mailing address
71 ROBINSON ROAD, #05‑04, Singapore 068895