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Cancel HILY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hily service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hily: Easy Method
What is Hily
Overview
Hily is a dating app that matches users using an algorithm and interaction-based features such as short videos, stories and icebreaker prompts.
Primary features
The app offers free and paid subscription tiers, in‑app purchases (e.g., profile boosts), and features like quizzes and short profile clips to help showcase personality.
How to cancel Hily
General rule
Cancel subscriptions through the store where you purchased the subscription: App Store (iOS), Google Play (Android), or the web if you subscribed on Hily’s website.
Step-by-step cancellation (stores)
- iOS (App Store): Open Settings > your Apple ID > Subscriptions, find Hily and choose Cancel Subscription.
- Android (Google Play): Open Google Play > Menu > Payments & subscriptions > Subscriptions, select Hily and cancel.
- Web purchases: Contact Hily support via the app’s live chat or by emailing support@hily.com to request cancellation of a web subscription.
- Important: Uninstalling the app or deleting your account does not cancel an active subscription - follow the store or support steps above.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain paid features until the current billing period ends. Access does not normally end immediately unless specified by the store.
Renewal and billing
Automatic renewal stops at the end of the current paid period once cancellation is processed by the store or by Hily for web purchases.
Data and account
Cancelling a subscription does not automatically delete your Hily account or data. If you want your account removed, follow Hily’s account-deletion procedure in the app.
Will I get a refund?
Platform refund rules
- App Store (Apple): Refunds must be requested via Apple Support or Apple’s “Report a Problem” portal.
- Google Play: Refunds are handled by Google Play - requests are best made promptly (Google provides a short window such as ~48 hours for easier refunds).
- Hily web purchases: Refunds for web subscriptions are discretionary and must be requested from Hily support.
Hily’s refund stance and exceptions
Hily does not provide automatic refunds for unused subscription time; refunds follow the platform’s policies or Hily’s discretion for web orders.
Jurisdictional exceptions
In some regions (for example EU/UK) consumers may have a statutory right to withdraw within 14 calendar days; this may enable a refund if exercised correctly.
Hily’s published terms exclude certain jurisdictions (for example Canada) from those specific withdrawal rights - check the relevant policy for your location.
Hily plans and pricing
Notes on pricing
Prices below are taken from the Singapore App Store listing and may vary by platform, promotion, or exchange rates.
Active offers
Promotional or trial pricing (e.g., 3‑day free trials) may apply before paid billing begins - check the App Store listing at purchase time.
| Plan | Price | Period | Features |
|---|---|---|---|
| Hily Premium (standard) | S$21.98 | Weekly | Full premium access (after 3‑day free trial) |
| Hily Premium (Save 50% promo) | S$14.98 | Weekly | Discounted promotional weekly rate |
| Profile Boost (in‑app purchase) | S$8.98 | One‑time | Boost profile visibility |
Your consumer rights in Singapore
What the Hily sources say
Hily’s published policies and platform refund rules govern cancellations and refunds; no Singapore‑specific statutory digital cooling‑off right is listed in those sources.
Practical advice for Singapore users
- Verify the billing source (Apple, Google, or Hily web) before requesting a refund or cancellation.
- If you need formal help, contact your payment provider or card issuer about disputed charges after confirming you followed cancellation steps.
Customer experiences
Positive feedback
Some users praise Hily’s icebreaker prompts, short profile videos and cleaner interface that can help showcase personality beyond static photos.
Negative feedback
Other users report problems such as perceived low response rates after paying, concerns about aggressive monetization, and complaints about support or trial handling.
Balance and takeaways
- Expect mixed experiences; check recent reviews before subscribing.
- If you’re concerned, try short‑term or promotional plans and monitor billing carefully.
Documentation checklist
What to gather before contacting support
- Receipt or order confirmation showing the purchase date and amount.
- Account email or username used for the subscription.
- Screenshots of the subscription entry in App Store / Google Play / Hily web.
- Any cancellation confirmation or error messages you received.
Additional useful items
- Transaction ID from your bank/card statement if disputing a charge.
- Date you first activated any free trial or promotional offer.
Common mistakes
Uninstalling the app thinking it cancels billing
Many users assume deleting the app stops payments. It does not. You must cancel via the App Store, Google Play, or Hily support for web purchases.
Missing the correct billing source
Some users try to cancel inside the app when the purchase was billed by Apple or Google. Always check which store processed the payment and cancel there.
Assuming refunds are automatic
Expect to request refunds from the platform (Apple/Google) or Hily for web orders; unused time is not automatically returned under Hily’s stated policy.
Comparative recap
Quick comparison
This table compares key points: where to cancel, refund path, and typical period examples.
How to read the table
Use the “Where to cancel” column to confirm which account or store to access for cancellation steps.
| Aspect | Where to cancel | Refund route | Period |
|---|---|---|---|
| iOS subscription | App Store subscriptions (Apple ID) | Request via Apple Support / Report a Problem | Weekly (example) |
| Android subscription | Google Play subscriptions (Google account) | Request via Google Play support (best within 48 hours) | Weekly (example) |
| Web subscription | Hily web & in‑app chat or support@hily.com | Discretionary via Hily support; jurisdictional rights may apply | One‑time / Weekly (depends on plan) |
After cancelling
What to monitor
- Check that automatic renewal is off in the store subscription settings and retain any cancellation confirmation.
- Monitor your card or payment statement for any unexpected charges after the end of the billing period.
Helpful links
Address
Company address
Hily Corp., 3172 North Rainbow Boulevard #1132, Las Vegas, NV 89108, United States of America.
Support contact
For web subscriptions or account questions contact Hily via the in‑app live chat or by email at support@hily.com.