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Cancel MATCH.COM
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Cancellation service #1 in Singapore
Average rating from reviews

I hereby notify you of my decision to terminate the contract relating to the Match.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Match.Com: Easy Method
What is Match.Com
Service overview
Match.Com is a subscription-based online dating service that helps singles create profiles, browse matches and communicate via messaging.
Where it operates
Match is headquartered in the United States and provides services globally, including users in Singapore via the website and mobile apps.
How to cancel Match.Com
If you subscribed via Apple (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID, then Subscriptions, find Match and cancel there. Match cannot cancel App Store subscriptions for you.
- See the app store listing for the Match app for reference: Match on the Singapore App Store.
If you subscribed via Google Play
- Open the Google Play Store app, tap Menu > Subscriptions, select Match and cancel there.
- Match cannot cancel Google Play purchases for you; cancellation must be done through Google Play.
If you subscribed via Match web or in-app internal purchase
- Log in to Match on the website or open the Match app.
- Go to Settings or Manage Subscription to cancel; subscription remains active until the end of the paid term.
Other important cancellation notes
- Uninstalling the app does not cancel your subscription - use the steps above to cancel. (Reference: DatingScout review.)
- If you are unsure which store charged you, check your bank or card statement for the billing merchant and follow that store's cancellation flow.
What happens when you cancel
Access after cancelling
When you cancel a paid Match subscription, you typically retain paid access until the end of the current billing period.
Auto-renewal and billing
Cancelling prevents future auto-renewal but does not usually trigger immediate deletion or refund.
Account and data
Canceling a subscription does not necessarily delete your Match account or profile data. You may need to close or delete your account separately if you want full removal.
Will I get a refund?
General refund policy
Generally, Match states that purchases (including virtual items) are non-refundable.
Platform-specific refunds
- Purchases made through Apple or Google Play (App Store/Play Store) require refund requests through Apple or Google respectively.
- Match cannot issue refunds for purchases processed by the stores; you must contact the store for those refunds.
Exceptions and statutory rights
- Some jurisdictions have short statutory cancellation/refund rights (examples noted for certain US states and UK guidance), but these vary by law and are not explicitly documented for Singapore in Match materials.
- Always check local consumer protection rules if you believe you have a statutory right to cancel or a cooling-off period.
Match.Com plans and pricing
Pricing summary (sample in-app prices)
Below are sample in-app purchase prices visible on the Singapore App Store listing. Exact periods are not specified in the App Store listing.
Notes on price differences
- Web/desktop prices often differ from in-app store prices and may be lower. Confirm price and period before purchasing.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Match (iOS In-App Purchase example) | S$51.98 | Unspecified | In-App subscription tier via Apple |
| Match (iOS In-App Purchase example 2) | S$31.98 | Unspecified | In-App tier via Apple |
| Match (iOS In-App Purchase example 3) | S$10.98 | Unspecified | Lowest priced In-App tier shown |
Your consumer rights in Singapore
Cooling-off and distance sales
Singapore consumer protection law includes certain cooling-off and distance transaction rules, but it is unclear whether online dating subscriptions are covered in the same way as other distance sales.
What Match documents say
Match’s publicly available terms emphasize that virtual items are non-refundable and do not explicitly provide a Singapore-specific refund policy.
Recommended actions for Singapore users
- Check your payment method and billing statements to identify the charging platform (Apple, Google or Match web).
- If you believe local law gives you a right to cancel, consult Singapore consumer protection resources or seek legal advice - Match’s documentation does not specify Singapore-specific rights.
Customer experiences
Positive feedback
Some users note Match has a large user base and potential to find matches, particularly among certain age groups.
Negative feedback
Many reviews report difficulties with cancellations, unexpected charges after cancellation, account bans without clear explanation, and concerns about fake profiles or low-quality matches.
Where to see reviews
- General reviews and user reports: Sitejabber - Match reviews.
- Additional user complaints and ratings: Trustpilot - Match reviews.
Documentation checklist
Before you cancel
- Record your Match account email and username.
- Locate the subscription receipt or bank/card statement showing the charging merchant.
- Take screenshots of active subscription settings if available.
For refunds or disputes
- Keep purchase confirmation emails or App Store/Google Play receipts.
- Note dates of attempted cancellations and any support correspondence.
Common mistakes
Uninstalling the app thinking it cancels
A common error is uninstalling the Match app and assuming the subscription stopped. Uninstalling does not cancel auto-renewal; you must cancel in the app store or Match settings.
Not checking which platform billed you
Another mistake is contacting Match support for an App Store or Google Play charge. If the store processed the payment, the store must handle cancellations and refund requests.
Comparative recap
Quick feature comparison
The table below summarizes key points about cancellation, refunds and pricing for Match based on available information.
How to read this table
Use this as a quick checklist to decide where to cancel and what to expect regarding refunds and access.
| Feature | Match.Com | Notes |
|---|---|---|
| Where to cancel | Website/App settings OR App Store / Google Play | Cancel in the platform that billed you; Match cannot cancel App Store/Play purchases for you. |
| Refunds | Generally non-refundable | Platform purchases require refunds via Apple/Google; statutory exceptions vary by jurisdiction. |
| Access after cancel | Access continues until end of paid term | Cancel prevents renewal but does not erase account or data automatically. |
| Sample in-app prices (SGD) | S$51.98 / S$31.98 / S$10.98 | Samples from the Singapore App Store listing; exact periods unspecified. |
After cancelling
Immediate steps
- Confirm cancellation via email or check subscription status in the store or Match settings.
- Keep receipts and screenshots in case of billing disputes.
Helpful links
- Match on the Singapore App Store: apps.apple.com/sg - Match
- General cancellation guide for Match: JustCancel - How to cancel Match
- Independent review and notes (cancellation, uninstall warning): DatingScout - Match review
Address
Corporate address
8750 N Central Expy Suite 1400, Dallas, TX 75231-6435, USA
Notes about support
Match does not appear to maintain a Singapore office for cancellations; support and billing are handled online through Match or the app stores.