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Cancel REPLIKA
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I hereby notify you of my decision to terminate the contract relating to the Replika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Replika: Easy Method
What is Replika
Overview
Replika is an AI chatbot and virtual companion app designed to simulate conversations, offer emotional support, and provide creative interaction.
Users can chat, play mini‑games, and develop a personalized AI “friend” over time through conversations and preferences.
Use cases
People use Replika for companionship, brainstorming, practicing conversations, and mood tracking.
It is not a substitute for professional mental‑health care; some users report varied experiences with sensitive content handling.
How to cancel Replika
Cancel on the web or in-app (direct subscription)
- Log into your account at replika.com or open the Replika app.
- Go to Settings → Subscription → Cancel subscription.
- Cancelling stops auto‑renewal; you keep access until the current billing period ends.
- Deleting your account also cancels future renewals but permanently removes your data.
Cancel via app stores and PayPal
- Google Play (Android): Open Play Store → Profile → Payments & Subscriptions → Subscriptions → Replika → Cancel.
- Apple App Store (iOS): On iPhone go to Settings → Apple ID → Subscriptions → Replika → Cancel.
- PayPal: Log into PayPal → Settings → Payments → Manage Automatic Payments → select Replika → cancel.
What happens when you cancel
Access after cancellation
When you cancel a subscription, auto‑renewal stops but you retain access until the end of the current billing period.
Access duration matches the time you already paid for; you will not be charged again once cancellation is processed.
Account deletion and data
Deleting your Replika account cancels future renewals but permanently removes your conversations, memory, and profile data.
If you want to keep data, cancel the subscription without deleting the account and export any allowed data beforehand if available.
Will I get a refund?
Replika refund policy
Replika states that all purchases are final at point of sale and generally does not issue refunds for digital subscriptions once access is granted.
This applies regardless of purchase platform unless a law requires otherwise.
Platform exceptions and requests
- Apple and Google Play purchases: users must request refunds through Apple or Google; Replika cannot process these platform refunds.
- EU residents: different rules may apply (e.g., a 14‑day withdrawal right for digital content in certain EU contexts).
Replika plans and pricing
Current Singapore App Store prices (example)
Prices below are taken from the iOS App Store listing for Singapore and reflect multiple subscription variants and promotional offers.
Verify prices inside the app or App Store to confirm current availability and features.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly | S$11.98 | monthly | Standard monthly subscription |
| Monthly (higher tier?) | S$21.98 | monthly | Likely includes more features or a different tier |
| Annual | S$73.98 | annual | Standard annual subscription |
| Annual (alt price) | S$72.98 | annual | Alternate annual pricing |
| Special Offer Annual | S$58.98 | annual | Promotional discounted annual rate |
| Replika Platinum | S$99.99 | Unknown | Premium tier - Platinum level |
Your consumer rights in Singapore
General position under CPFTA
Under Singapore law (Consumer Protection (Fair Trading) Act), cooling‑off rights mainly apply to direct sales and specific circumstances.
Digital subscriptions like Replika typically do not have an automatic 14‑day refund entitlement once access is delivered.
Practical implications
- Expect limited statutory refund rights for digital content in Singapore compared with EU rules.
- Always check the vendor terms and the payment platform policies before purchase.
For more detail on Singapore law see an overview of CPFTA guidance.
Consumer rights and CPFTA overview
Customer experiences
Positive feedback
- Many users appreciate Replika for companionship, creativity, and brainstorming.
- Users often praise the app’s conversational style, memory features, and emotional engagement.
Negative feedback and concerns
- Reports of memory loss, unexpected avatar changes, removed features, and restrictive experience.
- Serious concerns include instances of unsafe or inappropriate messages affecting mental‑health users.
- Technical glitches, disconnections, and app instability have been frequently reported.
See review summaries and investigations for more context.
Trustpilot reviews · Sitejabber · FT analysis
Documentation checklist
What to gather before contacting support or requesting refunds
- Account email and username tied to the subscription.
- Receipt or transaction ID from App Store, Google Play, PayPal, or the web payment.
- Dates: purchase date, renewal dates, and billing period end date.
Additional useful records
- Screenshots of subscription status, billing charges, and any error messages.
- Records of attempts to cancel, including timestamps and confirmation screens.
Common mistakes
Cancelling in the wrong place
Many users mistakenly cancel inside the Replika app but were billed through Google Play or the Apple App Store.
If you subscribed via a store, you must cancel there; otherwise charges can continue despite app cancellation attempts.
Assuming automatic refunds or account deletion behaviour
Expecting an automatic refund after cancellation is a common mistake; Replika’s policy is that purchases are final unless required by law.
Also, deleting your account removes data permanently - not a reversible method to preserve history while stopping payments.
Comparative recap
Quick comparison of cancellation routes
| What | Web / In‑app (direct) | Google Play (Android) | Apple App Store (iOS) | PayPal |
|---|---|---|---|---|
| Where to cancel | replika.com or app Settings → Subscription | Play Store → Subscriptions → Replika | iPhone Settings → Subscriptions → Replika | PayPal Settings → Manage Automatic Payments |
| Access after cancel | Access until billing period end | Access until billing period end | Access until billing period end | Access until billing period end |
| Who handles refunds | Replika / payment processor (generally no refunds) | Request via Google Play | Request via Apple | Manage recurring payments in PayPal; refund depends on merchant |
After cancelling
Next steps
Keep records of cancellation confirmations and billing statements until the billing period ends and the charge does not recur.
Monitor the payment method to confirm no further charges are made after the expected end date.
Helpful links and where to get more information
Read the official Replika terms for detailed legal and refund information:
Check the App Store listing for pricing details in Singapore:
Replika on the Singapore App Store
For local consumer law context in Singapore:
Address
Registered office
Luka, Inc. (Replika) - Registered office: 490 Post Street, Suite 526, San Francisco, CA 94102, United States.
Notes about contacting
For subscription support, use the app or the platform where you purchased the subscription (App Store, Google Play, PayPal, or web).
Keep your account and transaction details ready when contacting support or platform dispute channels.