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Cancel SINGLES50
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Singles50 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Singles50: Easy Method
What is Singles50
Overview
Singles50 is a subscription-based dating platform aimed at people aged 50 and over. It provides profile browsing, messaging and other premium features designed to help users find companionship.
Who it is for
The service suits older singles seeking meaningful connections rather than casual apps geared to younger audiences. Membership requires a paid subscription for full access to features.
How to cancel Singles50
Cancel via the website or account settings
- Log in and go to Settings → Manage Your Premium Membership or look for Delete Your Profile.
- Cancel at least 14 calendar days before your next billing date to avoid automatic renewal.
- Note: deleting the app from your device does NOT cancel the membership.
Alternative cancellation methods
- Email customer support to request cancellation; response times are not specified.
- Send a signed, dated cancellation letter with required details by fax or via the website with 14 days’ notice. DatingScout documents this method and required content. DatingScout: Singles50 review
- If you subscribed through Apple (iOS) or Google Play (Android), cancel via Apple ID or Google Play subscriptions - cancellations must be made through those platforms, not via the Singles50 website.
What happens when you cancel
Access after cancellation
Canceling stops future recurring payments but typically allows access until the end of the current paid period.
You should verify the exact access end date in your account or confirmation email.
Account and data handling
Canceling a paid subscription is separate from deleting your profile. Deleting your profile may be required to remove visible account information.
Keep copies of cancellation confirmations, emails and any signed letters for your records in case of disputes.
Will I get a refund?
Official refund stance
Singles50’s stated policy is that refunds are not available; cancellation prevents future charges but does not automatically refund past payments.
Practical exceptions and disputes
- Some users report unsuccessful cancellations or unexpected renewals; refunds in those cases appear discretionary and not guaranteed.
- If you believe you were charged incorrectly, keep documentation and contact support promptly to request a refund or dispute the charge.
Singles50 plans and pricing
Price list (Singapore)
Below are Singapore-specific plans and monthly-equivalent prices as reported in the cited review. Prices may differ outside Singapore.
Features included
All listed premium plans include: view photos, unlimited messaging, read messages, see visitors, favourites and video call (per source).
| Plan | Price | Period | Features |
|---|---|---|---|
| Committed (12-Month) | S$39.90 | monthly (billed annual) | Full premium access: view photos, unlimited messaging, read messages, see visitors, favourites, video call |
| Classic (6-Month) | S$49.90 | monthly (billed annual) | Full premium access: view photos, unlimited messaging, read messages, see visitors, favourites, video call |
| Basic (3-Month) | S$79.90 | monthly (billed ) | Full premium access: view photos, unlimited messaging, read messages, see visitors, favourites, video call |
Your consumer rights in Singapore
Cooling-off and digital content
There is no clear indication from the available sources that Singles50 offers a statutory 14‑day cooling-off refund for digital subscriptions.
In Singapore, digital subscription refunds are generally not automatic and depend on the provider’s terms unless misrepresentation or a product fault is proven.
Actions you can take
- Keep all purchase records, confirmation emails and cancellation requests as evidence.
- If disputes cannot be resolved with the provider, consider filing a complaint with your card issuer or seeking advice from consumer protection resources in Singapore.
Customer experiences
Positive reports
Some users report successful cancellations via an online form and prompt internal handling by customer support.
Such cases show the support channel can work when the correct form or process is followed.
Negative reports
There are multiple complaints about unauthorised renewals, difficulty cancelling and unclear instructions for deletion versus cancellation.
Some users described receiving threats of debt collection or needing to send signed letters to stop renewals.
Documentation checklist
What to prepare before cancelling
- Full name and account username or email used to register the account.
- Purchase date, payment amount and the payment method used.
- Copies of any previous cancellation emails or confirmation messages.
For signed/faxed cancellation
- Signed and dated cancellation letter including reason for cancellation.
- Full postal address and contact email, signature, and clear statement requesting subscription termination.
- Fax number referenced in sources: international fax details may apply if sending from Singapore.
Common mistakes
Assuming deleting the app cancels the subscription
Many users remove the mobile app but forget to cancel the subscription in their account or via the platform used for purchase.
Example: uninstalling the app does not stop App Store or Google Play recurring charges.
Missing the cancellation window or required formality
Not canceling at least 14 days before the next billing date can result in an automatic renewal charge.
Example: failure to send a required signed letter or to use the correct cancellation path has caused reported unsuccessful cancellations.
Comparative recap
Quick comparison of key points
The table below summarizes cancellation ease, refund likelihood and notice requirements based on available reports.
| Topic | Period | Summary |
|---|---|---|
| Cancellation methods | Immediate | Website settings, email, signed letter/fax, or app-store subscription controls; website form reportedly exists. |
| Notice required | 14 days | Cancel at least 14 calendar days before renewal to avoid automatic charge. |
| Refunds | N/A | Refunds are generally not provided; dispute resolution is case-by-case. |
After cancelling
What to keep monitoring
Save any confirmation you receive and check your bank or card statements for unexpected charges after cancellation.
If charged after cancellation, contact support immediately and escalate with your payment provider if necessary.
Helpful resources
- Cancellation and service details example (review and how-to info): DatingScout: Singles50 review
- Guidance on managing subscription letters and templates: Postclic: Cancel dating subscriptions guide
- Additional site review and user-reported issues: TechBloat: Singles50 review
Address
Registered contact (as reported)
be2 S.à.r.l., 13 rue du Commerce, L‑1351 Luxembourg
Notes on sending cancellation letters
If you send a signed cancellation letter, include the address above and all required account details. Keep proof of postage or transmission for your records.