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I hereby notify you of my decision to terminate the contract relating to the Taimi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Taimi: Easy Method
What is Taimi
Overview
Taimi is a dating and social app designed primarily for the LGBTQ+ community. It offers profile creation, chat, and premium features delivered via in-app purchases and subscriptions.
Where it runs
Taimi is available on mobile app stores and via a web account. Subscriptions are purchased through Apple, Google Play, or directly on Taimi’s website, depending on how you subscribe.
How to cancel Taimi
Cancel via App Store (iOS)
- Open iPhone Settings → tap your Apple ID → Subscriptions.
- Find Taimi → tap it → choose "Cancel Subscription".
- Important: You must cancel through Apple’s subscription manager; deleting the app does not stop charges.
Cancel via Google Play (Android)
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions.
- Select Taimi → tap "Cancel subscription" and follow the prompts.
- Important: Cancelling must be done in Google Play; removing the app will not cancel the subscription.
Cancel via Web (Taimi account)
- Log in at Taimi’s website → go to Profile or Account Settings → Subscription.
- Choose "Cancel Subscription" from your subscription panel and confirm.
- Note: Deleting the app or your Taimi account does not automatically cancel subscriptions.
Cancel by contacting support
- Email support@taimi.com with your account details and request cancellation.
- Processing may take around 48 hours if you do not receive an automatic response.
What happens when you cancel
Access after cancellation
When you cancel, you normally keep premium access until the end of your paid billing period. Services do not typically stop immediately unless specified by the store.
Account and data
Cancelling a subscription does not automatically delete your Taimi account or personal data. You must delete your account separately in the app or web settings if you want removal.
Will I get a refund?
General refund policy
Subscription charges are generally final and non-refundable, including for partially used periods, unless stated otherwise in Taimi’s terms or required by law.
Exceptions and regional rules
- EU/EEA/UK: You may be entitled to a full refund within 14 calendar days of activation (or trial start); follow Taimi’s instructions if purchased via web or Google Play. App Store purchases are handled by Apple.
- Date Certificates / in-app bookings: Refundable within 14 days if not redeemed; bookings cannot be cancelled once confirmed.
Taimi plans and pricing
Pricing table (Singapore App Store prices)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Taimi Bronze | S$5.98 | One-time | Basic Bronze tier membership features |
| Taimi Locations: City | S$19.98 | One-time | Change your location to the purchased city permanently |
| Taimi Silver Subscription | S$29.98 | Subscription | Silver tier premium features |
| Taimi Gold Subscription | S$24.98 | Subscription | Gold tier premium features |
| Taimi Silver (alt package) | S$17.98 | One-time / promo | Silver tier access |
| Taimi Silver (small intro) | S$4.48 | One-time / trial-style | Silver tier or part-access |
| Taimi Gold (alt package) | S$14.98 | One-time / promo | Gold tier access |
| Taimi Bronze (alt package) | S$8.98 | One-time / alternate | Bronze tier access |
| Action Infinity | S$29.98 | One-time / feature pack | Unspecified alternate feature set |
Notes on pricing
Prices above are taken from the Singapore App Store listing and reflect one-time or subscription-based options. Exact billing periods may vary by offer.
Your consumer rights in Singapore
Cooling-off and refunds under Singapore law
Singapore consumer protection law does not specifically mandate a 14-day cooling-off period for digital content or services. Taimi’s general no-refund stance normally applies in Singapore unless Taimi agrees otherwise.
Practical guidance for Singapore users
- Cancel through the correct store (Apple, Google, or web) before renewal to avoid unwanted charges.
- If you suspect an unauthorised charge, contact Taimi support quickly and keep evidence such as receipts and screenshots.
Customer experiences
Positive feedback
Many users praise Taimi’s responsive and helpful customer support, often describing staff as friendly and sensitive. The app is also valued for being LGBTQ+ inclusive and welcoming to trans and nonbinary users.
Criticisms and common complaints
Users frequently report concerns about high cost and paywalls for features. Others note issues with search filters, mismatched profiles, and billing problems such as ongoing charges after deleting the app.
Documentation checklist
Before contacting support
- Screenshot of subscription page in Apple/Google or Taimi web settings showing the active subscription.
- Receipt or transaction record from your bank, Apple, or Google Play.
- Account email and username used with Taimi.
If disputing a charge
- Dates and times of attempted cancellations and any confirmation messages.
- Copies of emails to/from support and any ticket reference numbers.
- Screenshots proving you deleted the app (if relevant) and the subscription page to show it was not cancelled there.
Common mistakes
Deleting the app instead of cancelling
Many users delete the Taimi app assuming subscription stops. This does not cancel billing; you must cancel in Apple, Google Play, or the Taimi web account.
Canceling in the wrong account or missing renewal timing
Cancelling with the wrong Apple/Google account will not stop charges on the account that purchased the subscription. Also, cancelling after the renewal date may not prevent the most recent charge.
Comparative recap
Quick comparison table
| Channel | How to cancel | Refunds | Period |
|---|---|---|---|
| App Store (iOS) | Apple ID → Subscriptions → Taimi → Cancel | Handled by Apple; generally final unless Apple policy allows refund | Subscription (varies) |
| Google Play (Android) | Google Play → Profile → Payments & subscriptions → Taimi → Cancel | Request via Google Play; EU/EEA/UK rules may apply for 14-day refunds | Subscription (varies) |
| Web / Taimi account | Log in on web → Profile/Account Settings → Subscription → Cancel | Contact Taimi support for web purchases; Taimi’s policy applies | Subscription or One-time |
| Email support | Email support@taimi.com with account details and cancellation request | Processing time ~48 hours; refunds per Taimi policy and region | Case-by-case |
Key takeaway
Always cancel in the same place you bought the subscription. Keep receipts and screenshots to support any refund or dispute requests.
After cancelling
Immediate checklist
- Confirm cancellation email or check subscription page to ensure status changed to "Cancelled".
- Monitor your bank or card for refunds or unwanted renewals for one billing cycle.
Helpful links
Address
Company address
1180 North Town Center Drive, Suite 100, Las Vegas, Nevada, 89144, United States of America.
Contact details
For cancellations and support, email support@taimi.com. Include your account email, subscription receipt, and any screenshots to speed up handling.