Cancellation Bayyinah: Easy Method

What is Bayyinah

Overview

Bayyinah is an online education platform focused on Quranic Arabic, Quranic studies, and related Islamic courses. It operates on a subscription model that grants access to video lessons and course content.

Who it serves

The service targets learners of all ages seeking structured Arabic and Quran study with recorded lectures and course materials. Subscriptions are available via web and through app stores.

How to cancel Bayyinah

Cancel via web (Stripe)

• Log into your Bayyinah TV account on the web.
• Go to Profile → Subscriptions.
• Click the three dots next to the active subscription and choose "Cancel Subscription".
• Access remains until the end of the paid billing period.

Cancel via app stores or PayPal

• If you subscribed through the Apple App Store, Google Play, or PayPal, you must cancel directly in that platform's subscription settings.
• Bayyinah cannot cancel or access billing for subscriptions billed by those platforms.

Older / legacy subscriptions

• Subscriptions created before 1 Oct 2020 use legacy cancellation processes and forms. These still provide access until the end of the paid period.
• If you have an older subscription, check your account details or contact support for legacy instructions.

What happens when you cancel

Access and renewal

After cancelling you retain full access to Bayyinah TV content until the last day of your current paid billing cycle. There will be no further automatic renewals after cancellation.

Data and account

Your account and viewing history typically remain available, but content access is removed once the billing period ends. If you need account deletion, contact support for options.

Will I get a refund?

Monthly subscription refunds

Monthly subscriptions are non-refundable. There are no pro‑rated refunds or credit for partial unused time on monthly plans.

Yearly subscription refunds and exceptions

Yearly subscriptions are eligible for a full refund if cancelled within 30 days of the purchase date. Refund requests must be made within that 30‑day window.

Duplicate charges and mistakes

• Mistaken double charges or duplicate invoices may be eligible for refunds if reported within 30 days.
• For refunds or disputes (including duplicate charges) contact Bayyinah’s chat support as soon as possible.

Bayyinah plans and pricing

Pricing table

Notes

These prices reflect Singapore App Store listings and the plans Bayyinah offers for full access to its content libraries.

Your consumer rights in Singapore

Refund window and policy

Bayyinah’s stated refund policy governs eligibility: yearly plan refunds within 30 days; monthly plans are generally non‑refundable. There is no explicit statutory 14‑day cooling‑off right published by Bayyinah.

Platform‑billed subscriptions

If you subscribed through Apple, Google, or PayPal, cancellations and refunds are controlled by those platforms and must be handled through their systems.

Dispute resolution and timing

• For mistaken charges or refund requests (within 30 days) contact Bayyinah chat support promptly.
• Platform-billed disputes must be raised with the app store or payment provider according to their procedures.

Customer experiences

Positive feedback

Many users praise Bayyinah for in-depth Quranic and Arabic material and high-quality lectures by Ustadh Nouman Ali Khan.

Reviewers often report transformative learning experiences and suitability for diverse age groups.

Negative feedback

Some users report playback interruptions, errors like "Something wrong happened," and lack of background playback or autoplay features.

Other complaints include app performance issues such as lag, choppy scrolling, and progress-tracking errors on certain devices.

Documentation checklist

What to prepare before contacting support

• Account email and username associated with Bayyinah TV.
• Order date and last invoice or receipt showing the charge.
• Payment method used (credit card, Apple/Google/PayPal) and last four digits if applicable.
• Screenshots of the subscription entry in your account or of the duplicate charge.
• If billed through an app store, a screenshot of the subscription entry in the App Store or Google Play subscriptions page.

Why this matters

Having these items ready speeds up verification and helps support validate refund or cancellation requests within the relevant windows.

Common mistakes

Cancelling the wrong place

A frequent mistake is cancelling on the Bayyinah website when the subscription was billed through Apple, Google, or PayPal. That will not stop renewals from the app store or payment provider.

Missing the refund window

Another common error is assuming a pro‑rata refund applies for monthly plans. Monthly plans are generally non‑refundable, and yearly refunds require action within 30 days.

Comparative recap

Quick comparison

Takeaway

Cancel via the correct billing channel, act quickly for yearly refunds, and expect access through the paid period after cancellation.

After cancelling

If you need help

Contact Bayyinah’s support or use the in-app/account chat for billing disputes and refund requests within the applicable windows.

Useful links

• Bayyinah TV on the Singapore App Store
• User reviews and feedback summary

Address

Mailing address

Bayyinah Academy (reference address): 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom.

Notes about contact

This address is listed for Bayyinah-related contacts; for billing, platform, or account queries use the account tools or in-app support channels. For platform-billed subscriptions, also check your Apple, Google, or PayPal account pages.