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Codecademy

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Codecademy Subscription | Postclic
Codecademy
support@codecademy.zendesk.com
Cancellation of Codecademy contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Codecademy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Codecademy
support@codecademy.zendesk.com
REF/2025GRHS4

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In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Codecademy: Easy Method

What is Codecademy

Overview

Codecademy is an online learning platform that offers interactive coding lessons and structured paths for programming languages and technologies.

It operates primarily on a subscription model and provides a free tier plus paid Pro features for extra content and projects.

Main features

Lessons are interactive with instant feedback, practice exercises, and progress tracking.

Additional features include guided projects, quizzes, and real-world skill paths for learners at different levels.

How to cancel Codecademy

Cancel on the web (direct purchase)

  • Log in to your account on the Codecademy website.
  • Go to Account Settings → Manage Payments (or Payment and plan).
  • Choose "I want to end my subscription" and follow the prompts to confirm cancellation.

Cancel on mobile apps (Codecademy Go)

  • iOS (App Store): In the Codecademy Go app tap your profile → tap the settings gear → you will be redirected to App Store Subscriptions → cancel there.
  • Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Codecademy Go → cancel.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, access to Pro features continues until the end of the current billing period.

There is no immediate loss of access on cancellation; features expire at period end.

Account and data

Your progress, account data, and course history remain stored in your account after cancellation.

To remove or export data, contact Codecademy support through your account settings if needed.

Will I get a refund?

General refund policy

Codecademy’s policy for web/Pro subscriptions states no partial or pro‑rata refunds.

Cancellation stops future billing but does not trigger a refund for the current paid period.

Free trial and exceptions

  • Free trial: a 7‑day free trial is offered; you must cancel before the trial ends to avoid being charged.
  • If not canceled before the trial ends, your payment method is automatically billed for the subscription.
  • Refunds are not generally provided except in limited circumstances or where required by law.

Codecademy plans and pricing

Where to check current prices

Do not rely on third‑party summaries for pricing. Always check Codecademy’s official pricing page for current plans and promotions.

Official pricing and plan details are available on Codecademy’s website.

Notes on plan types

Codecademy offers different billing intervals (for example monthly or annual) and features by plan tier.

Billing cycles, discounts, and availability can change; verify before subscribing.

Your consumer rights in Singapore

Company terms vs. Singapore law

Codecademy’s publicly available Terms of Service do not specifically recognise Singapore’s statutory cooling‑off period.

Their policy states "no refunds" except in limited circumstances or as required by law.

What you can do locally

  • Singapore consumers may still invoke local consumer protection statutes such as the Consumer Protection (Fair Trading) Act.
  • Contact Codecademy support first; if unresolved, consider escalating to local consumer authorities or seeking legal advice.

Customer experiences

Positive feedback

Many users praise Codecademy for well‑structured interactive lessons and clear progression paths, especially for beginners.

Some reviews also note good value for money and responsive customer service in specific cases.

Negative feedback

Complaints include outdated or poorly written content and frustrating practice exercises for some learners.

Several users report surprise auto‑renewals, double billing, difficulty obtaining refunds, and opaque cancellation communications.

Documentation checklist

Before contacting support

  • Account email and username used for the subscription.
  • Date of purchase or auto‑renewal and billing receipts or bank statements.
  • Device/platform used (Web, iOS App Store, or Google Play) and screenshots of subscription settings if available.

When escalating

  • Record all support communications (dates, agent names, ticket numbers).
  • Keep copies of terms of service or screenshots of billing pages that relate to your case.

Common mistakes

Missing the cancellation deadline

Many users assume cancelling within the billing month stops the current charge; you must cancel before the trial ends or before the renewal date to avoid the next charge.

Check your billing cycle date in account settings to avoid surprise renewals.

Canceling in the wrong place

Users sometimes cancel in the app but forget the subscription was purchased on the web (or vice versa), which means the subscription continues.

Always verify where the purchase was made (Codecademy website vs App Store vs Google Play) and cancel via the corresponding channel.

Comparative recap

Quick comparison

Channel How to cancel Refunds = period
Web (direct purchase) Account Settings → Manage Payments → "I want to end my subscription" → confirm No pro‑rata refunds; cancellation stops future billing Depends on plan - monthly / annual
iOS (App Store, Codecademy Go) In app: profile → settings gear → redirected to App Store subscriptions → cancel Cancels renewal; access until period end Depends on plan - monthly / annual
Android (Google Play, Codecademy Go) Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Codecademy Go → cancel Stops auto‑renewal; access until period end Depends on plan - monthly / annual

After cancelling

Check access and receipts

Confirm the cancellation notice in your account and keep any confirmation emails or on‑screen confirmation for your records.

Verify your billing statement to ensure no unexpected charges after the cancellation date.

Helpful links and next steps

Address

Company address

Codecademy headquarters address on record:

500 Yale Ave N, Seattle, Washington, 98109 US

Local support reminder

For Singapore consumers, keep records and consider contacting local consumer protection authorities if you cannot resolve a billing or refund dispute directly with Codecademy.

Escalate with evidence if support responses are unsatisfactory.

FAQ

To cancel your Codecademy subscription on the web, log in to your account, go to Account Settings, select Manage Payments, choose 'I want to end my subscription,' and follow the prompts to confirm. You can also cancel in writing via email or registered mail.

Codecademy does not provide pro-rata refunds upon cancellation. Cancellation stops future billing, but you will not receive a refund for the current billing period. For specific refund inquiries, consider contacting customer support.

To cancel your Codecademy subscription via the mobile app, go to your profile, tap the settings gear, and follow the prompts to cancel through the App Store for iOS or Google Play for Android. You may also cancel in writing if needed.

After canceling your Codecademy subscription, you will retain access to Pro features until the end of your current billing period, and your progress and account data will remain stored. If you need to remove or export data, contact Codecademy support.

Codecademy offers a 7-day free trial. To avoid being charged, you must cancel before the trial ends. If you do not cancel in time, your payment method will be billed automatically. For cancellation, you can use email or registered mail.