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Cancellation Lingokids: Easy Method
What is Lingokids
Service overview
Lingokids is an educational app for children aged 2 - 8 that offers games, songs, videos and activities to teach language, maths and basic science.
Who uses it
Parents subscribe to give children guided play-based learning, track progress and create multiple child profiles with offline access.
How to cancel Lingokids
Cancel via App Store (iOS)
- Open iOS Settings → tap your name → Subscriptions → select Lingokids → Cancel Subscription.
- Note: Uninstalling the app does NOT cancel. Must cancel directly via Apple.
Cancel via Google Play (Android)
- Open Google Play Store → Menu → Subscriptions → Lingokids → Cancel Subscription.
- Note: Uninstalling the app does NOT cancel. Must cancel directly via Google.
Cancel via Lingokids website (web-managed)
- Log into the Parents Area on Lingokids site → Profile → Account → Cancel my subscription → confirm.
- This cancels auto-renewal. Uninstalling the app does NOT cancel. See terms for details: Lingokids Terms of Service.
What happens when you cancel
Access after cancellation
After you cancel, you retain access until the end of your current billing period.
Access is not cut immediately unless stated otherwise by the platform.
Renewal and billing
Cancellation stops future auto-renewals. You will not be charged again after the current period ends.
If you cancel the wrong account or platform, charges may continue - confirm the account and store used for purchase.
Data and accounts
Cancelling a subscription does not necessarily delete your account or child profiles. Check the Parents Area for account settings.
Request data deletion or account changes through Lingokids support channels if needed.
Will I get a refund?
Lingokids‑managed purchases (Web or Google Play)
- Refunds are only granted in exceptional cases and are assessed case-by-case.
- Windows to request a refund: Monthly within 7 days; Three- or six-month within 15 days; Yearly and Lifetime within 30 days.
App Store (iOS) purchases
- Apple handles refunds for App Store purchases. Lingokids cannot issue App Store refunds directly.
- Request an App Store refund through Apple if you purchased via iOS subscriptions.
Cooling-off and withdrawal
There is no automatic 14-day cooling-off where access to digital content starts immediately.
Lingokids explicitly waives the 14-day right of withdrawal for immediate-access digital content in its terms: Terms of Service.
Lingokids plans and pricing
Current Singapore App Store listing
Below are pricing entries taken from the verified Singapore App Store listing (February 2026).
Plan details
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Premium Plan / Plus / Unlimited Membership / Lingokids Monthly Plan | S$26.98 | monthly | Full access to all activities, up to 4 child profiles, parent progress tracking, play online/offline |
| Lingokids Yearly Subscription | S$129.98 | annual | Same as Plus; billed annually |
| Plus Yearly Membership (duplicate entry) | S$159.00 | annual | Unclear / possible duplicate of yearly plan |
| Lingokids Subscription Plan (other variant) | S$7.48 | monthly | Unclear - possibly a trial or partial pricing |
Your consumer rights in Singapore
Cooling-off and digital content
Singapore does not automatically provide a 14-day cooling-off right for digital content delivered immediately.
Rights that apply in the EEA/UK may not apply in Singapore for immediate-access subscriptions.
Practical steps in Singapore
- Cancel before renewal via the correct channel (Apple, Google, or Lingokids web).
- If you want a refund, act quickly within Lingokids' stated windows or follow the platform’s refund process.
When to escalate
If you cannot resolve a billing or refund issue with Lingokids or the platform, gather documentation and consider consumer complaint routes available in Singapore.
Keep receipts and account details to support any escalation.
Customer experiences
Positive feedback
- Many users praise the app as fun and useful for early learning and safe for children.
- Third-party checks note safety indicators and a positive domain security profile.
Negative feedback
- Some reviewers report poor customer service, buggy experiences, and difficulty obtaining refunds or proration.
- There are multiple reports of unexpected charges or problems after cancelling or uninstalling.
Where reviews are visible
See user reviews and site checks on Trustpilot and other review services for more context: Trustpilot reviews.
Additional safety and reputation checks include sites such as JustUseApp and ScamAdviser.
Documentation checklist
Essential items to collect
- Account email used for Lingokids and child profile names.
- Receipt or proof of payment (order ID, date, amount).
- Evidence of cancellation attempts (screenshots of cancellations, confirmation emails).
Platform-specific details
- If purchased via iOS, include the App Store purchase receipt and Apple subscription ID.
- If purchased via Google Play, include the Google Play order number and account email.
Common mistakes
Uninstalling instead of cancelling
Many users assume deleting the app cancels the subscription. It does not; the subscription remains active and will auto-renew.
Cancelling the wrong account or store
Purchases made through Apple or Google must be cancelled through the same platform account used to buy them.
Canceling on the website will not stop an App Store or Google Play subscription.
Expecting automatic refunds
Refunds are discretionary for Lingokids-managed purchases and must meet the stated windows and conditions.
Platform purchases require platform refund requests (Apple for iOS).
Comparative recap
Quick channel comparison
The table below summarizes cancellation routes, refund channels and access after cancel.
Notes on interpretation
Use the table to confirm which account or store you used to purchase, then follow the matching cancellation route.
| Channel | How to cancel | Refund route | Access after cancel | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel in iOS Settings → Subscriptions → Lingokids | Apple handles refunds; contact Apple | Access remains until end of current billing period | monthly / annual |
| Google Play (Android) | Cancel in Google Play Store → Subscriptions → Lingokids | Google manages refunds for Play purchases; Lingokids handles web/Google-case-by-case | Access remains until end of current billing period | monthly / annual |
| Web (Lingokids site) | Log into Parents Area → Profile → Account → Cancel my subscription | Refunds discretionary; follow Lingokids refund windows | Access remains until end of current billing period | monthly / annual |
After cancelling
Confirm cancellation
- Keep any confirmation emails or screenshots showing the cancellation.
- Check the account’s subscription area to verify auto-renewal is turned off.
Requesting refunds or support
- If purchased via iOS, request a refund through Apple (App Store). App listing: Lingokids on the App Store (SG).
- For web-managed purchases, reference Lingokids' terms: Lingokids Terms of Service.
Further reading and checks
Read user reviews and site reputation checks before deciding to repurchase or escalate a dispute: Trustpilot.
Address
Company address
Lingokids corporate address (as listed in public information):
500 Yale Ave N, Seattle, Washington, 98109 US
Support reminder
When contacting support or your payment provider, include the documentation checklist items to speed resolution.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.