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I hereby notify you of my decision to terminate the contract relating to the Codespark service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Codespark: Easy Method
What is Codespark
Overview
CodeSpark is an educational app and web service that teaches children basic coding and problem-solving through interactive games and lessons.
It operates on a subscription model with apps on iOS and Android and direct subscriptions via the CodeSpark website.
Who uses it
The service is aimed at young children (roughly ages 5 - 10), families, and educators seeking an introductory, gamified approach to coding.
Subscriptions can be purchased through the App Store, Google Play, or directly on codespark.com.
How to cancel Codespark
Cancel via App Store (iOS)
- Open your iTunes / App Store account settings on your iOS device or Mac.
- Go to Manage Subscriptions, select the CodeSpark subscription and choose Cancel.
- If you need help with an App Store refund or billing after cancellation, contact Apple Support directly.
Cancel via Google Play (Android)
- Open the Google Play app on your Android device.
- Tap your profile, go to Payments & subscriptions → Subscriptions, find CodeSpark and tap Cancel.
- Note: Google Play refunds are handled by Google and are generally available only within 2 hours of purchase.
Cancel via Web / Direct (codespark.com)
- Log in to your CodeSpark account on the website.
- Go to Account → Subscriptions (or similar account/subscriptions page) and follow the cancellation prompts.
- For web subscriptions, cancel at least 30 days before renewal to avoid being billed for the next period.
What happens when you cancel
Access after cancellation
When you cancel a recurring subscription, you typically retain access to paid features until the end of the current paid period.
For web/direct subscriptions, CodeSpark states access remains until the end of the current paid subscription period.
Renewal and future billing
Cancellation stops future renewals but does not retroactively remove charges already billed for the current period.
To avoid unexpected renewals, monitor renewal dates and cancel according to the platform-specific timing requirements.
Will I get a refund?
General refund policy
CodeSpark does not offer refunds on subscription payments across platforms; subscription payments are generally final.
There are no partial-period refunds once the next subscription period is charged.
Platform exceptions
- App Store (iOS): Sales are generally final; Apple handles refunds - contact Apple if you require a refund.
- Google Play (Android): Google Play allows refunds only within approximately 2 hours of purchase; beyond that window refunds are not available.
- Web/direct: No partial-period refunds; access remains until the end of the paid period.
Codespark plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| In-App One-Month Enrollment (App Store) | S$10.48 | Monthly | Standard monthly subscription purchase via App Store in Singapore - listed under In-App Purchases |
| In-App Other Enrollment Options (App Store) | S$8.98 - S$144.98 | Various | Additional enrollment options visible in the Singapore App Store listing; may include gift packages or multi-month bundles |
| Home Subscription (USD, converted to SGD estimate) | ≈S$13.50/month | Monthly | Standard global home monthly plan (USD 9.99 converted to SGD; approximate) |
| Home Annual Subscription (USD, converted to SGD estimate) | ≈S$90 (effective S$9/month) | Annual | Standard global home annual plan (USD 79.99 billed annually; conversion approximate) |
Notes on prices
The only exact SGD price explicitly listed in the Singapore App Store data is S$10.48 for a one-month enrollment.
Other App Store SGD price points may represent different durations, bundles, or gift options and are not precisely labeled.
Your consumer rights in Singapore
Legal context
Under the Consumer Protection (Fair Trading) Act (CPFTA), consumers have rights against unfair practices such as misleading representations or failure to deliver promised services.
For digital subscriptions with immediate access, there is no mandated cooling-off or automatic refund right unless the provider offers one.
Practical recommendations
- Monitor renewal dates closely and cancel at least 30 days before renewal for web/direct subscriptions.
- Keep written records of cancellation confirmations and receipts.
- If you are billed after cancellation or suspect misleading billing, raise the dispute with the platform (Apple/Google) or your payment provider promptly.
- For persistent unresolved issues, consider filing a complaint with the Consumers Association of Singapore (CASE).
Customer experiences
Positive feedback
Users report CodeSpark is engaging, educational and intuitive for young children, making coding fun and accessible.
Other positives include interactive lessons and suitability for small class or home learning settings.
Negative feedback
Common complaints include difficulties managing subscriptions and reports of unexpected or continued billing after users thought they had cancelled.
Other negatives mention occasional app glitches, confusing UI, and slow or unresponsive customer service for billing and technical issues.
Documentation checklist
What to keep before cancelling
- Order confirmation or receipt showing the subscription date and amount.
- Account email and username used for the subscription.
- Platform used to subscribe (App Store, Google Play, or codespark.com).
What to keep after cancelling
- Cancellation confirmation (screenshot or email) with date/time stamp.
- Bank or card statement entries showing charges for reference if disputing billing.
- Any support correspondence (tickets, emails) related to cancellation or refunds.
Common mistakes
Assuming cancellation on the app is enough
Users sometimes delete the CodeSpark app but do not cancel the subscription through the App Store or Google Play; the subscription continues to renew.
Always cancel via the platform where you purchased the subscription rather than uninstalling the app.
Waiting too long to cancel or not keeping proof
Cancelling after renewal or failing to keep confirmation often makes refunds impossible under CodeSpark’s stated policies.
Not retaining proof of cancellation complicates disputes with platforms or payment providers.
Comparative recap
Platform comparison
| Platform | Cancellation method | Refund policy | Key notes |
|---|---|---|---|
| App Store (iOS) | Manage App Subscriptions in your iTunes/App Store account and cancel. | Sales are generally final; contact Apple for refund requests. | Apple handles billing and refunds; contact Apple Support if needed. |
| Google Play (Android) | In Google Play app, go to Subscriptions under account settings and cancel. | Refunds possible only within ~2 hours after purchase via Google Play order history. | Google Play enforces a short refund window; act quickly for refunds. |
| Web / Direct (codespark.com) | Log into your CodeSpark account on the website and cancel from account/subscriptions. | No partial-period refunds; access remains until end of current paid period. | Cancel at least 30 days before renewal to avoid next-period billing. |
Takeaway
Platform matters: App Store and Google Play handle billing/refunds through their ecosystems, while web/direct follows CodeSpark’s own policies.
Plan ahead and keep proof to avoid or resolve unwanted charges effectively.
After cancelling
What to do next
Save your cancellation confirmation and check your bank or card statement for upcoming renewals or charges.
If you are charged after cancellation, raise a dispute quickly with the platform or payment provider and provide your documentation.
Helpful links
Address
Mailing / physical address
CodeSpark, Inc.
130 W. Union Street, Pasadena, CA 91103, United States
Notes
This address is the primary mailing or physical address located in available contact sources for CodeSpark, Inc.
If you need formal correspondence, include copies of receipts and cancellation confirmations when writing.