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Domestika

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Domestika Plus | Postclic
Domestika
Calle Santa Engracia 104, 4º Izquierda
28003 Madrid Spain
support@domestika.com
Cancellation of Domestika contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Domestika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Domestika
Calle Santa Engracia 104, 4º Izquierda
28003 Madrid , Spain
support@domestika.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Domestika. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Domestika: Easy Method

What is Domestika

Overview

Domestika is an online learning platform focused on creative courses such as design, illustration, photography and related skills.

It offers both one‑time course purchases and a subscription service called Domestika Plus that grants access to a catalog and additional benefits.

Main offerings

Courses are produced by professionals and sold as individual purchases or through promotions and credits included in Plus plans.

Subscriptions may be purchased via the web or as in‑app purchases on app stores; terms differ by purchase channel.

How to cancel Domestika

Cancel web purchases (Domestika Plus via website)

  • Sign in to your Domestika account on the website.
  • Go to your account > subscription or billing section and choose Cancel subscription.
  • Cancellation takes effect at the end of the current paid period; you retain access until then.

Cancel in‑app purchases (Apple / Google)

  • Apple App Store: Cancel through your Apple ID > Subscriptions in iOS; Domestika cannot cancel App Store subscriptions for you. See the app listing for reference: Domestika on the App Store (SG).
  • Google Play: Cancel via Google Play > Subscriptions on your Android device; Google controls these cancellations and refunds.

What happens when you cancel

Access after cancellation

For web subscriptions, cancellation is effective at the end of the paid period and you keep access until that date.

For in‑app subscriptions, access typically continues until the end of the current billing period managed by the app store.

Renewals and billing

If you cancel before the next billing cycle, no further charges should occur; if renewal already occurred, Domestika generally does not issue refunds for that period.

In‑app purchases are billed and controlled by the app store, so billing disputes for those must be raised with Apple or Google.

Will I get a refund?

Refunds for direct course purchases (web)

One‑time course purchases made on the web are eligible for a full refund within 14 calendar days if you have not substantially accessed the course content.

If refunded, your access to the course is revoked.

Refunds for subscriptions and in‑app purchases

  • Domestika Plus subscriptions, free trials, and purchases made via a free trial are non‑refundable even if unused.
  • In‑app purchases through Apple or Google require refund requests to be handled by the respective store; Domestika cannot issue those refunds.
  • Statutory exceptions (for example certain EU/UK rights) may apply if local law provides a right of withdrawal, but starting digital content often waives that right.

Domestika plans and pricing

Pricing summary

The table below lists typical examples and promotional price points converted for Singapore as provided in official data.

Web subscriptions are charged in USD; currency conversion and fees may apply when billed in SGD.

Plan Price Period Features
Domestika Plus - Monthly via App Store S$29.98 monthly Access to 1,000+ creative courses, monthly credits, certificates per course
Domestika Plus - Annual via Web (converted USD) Approx. S$120.00 per year (equivalent to USD $174.50/year) annual 12 credits per year, access to Plus catalog, certificates, discounts
Individual courses (promotional examples) From S$1.99 - S$2.99 One‑time One‑off purchase per course during promotions

Your consumer rights in Singapore

Applicable law and protections

Singapore’s Consumer Protection (Fair Trading) Act can apply to unfair practices such as hidden auto‑subscriptions or misleading UI elements.

Statutory rights may override contractual disclaimers if a business engages in unfair trading practices.

Where to seek help

Consumers in Singapore can raise disputes or complaints with the Consumers Association of Singapore (CASE) if they believe an unfair practice occurred.

Keep in mind that refund policies for app‑store purchases are primarily managed by Apple or Google, but local consumer protection still applies to unfair conduct.

Customer experiences

Positive feedback

Some older reviews and aggregated sources have praised Domestika for course quality and comparisons favouring it over alternatives in select cases.

Users who made straightforward purchases and accessed course material often report satisfactory outcomes.

Negative feedback and recurring issues

Public review aggregates show recurring complaints such as unexpected subscription charges, difficulties canceling during trials, and limited refunds for renewals.

Many negative reports involve in‑app billing or unclear consent to auto‑subscriptions and can involve slow or automated customer support responses.

Documentation checklist

What to gather before contacting support or filing a complaint

  • Order number, purchase date and the email used to register the Domestika account.
  • Screenshots of billing charges, subscription pages, or promotional offers that led to the charge.
  • Evidence of cancellation attempts (dates, screenshots of settings or confirmation messages).

Extra documentation for in‑app purchases

  • Receipt from Apple or Google Play showing the charge and transaction ID.
  • Any correspondence with Apple/Google or Domestika support regarding the charge.

Common mistakes

Assuming all refunds are handled by Domestika

Many users expect Domestika to refund App Store or Google Play charges; however these refunds must be requested from the app store that processed the payment.

Always check which vendor processed the charge before seeking a refund.

Missing cancellation timing and trial details

Cancelling during a free trial or after an auto‑renewal can lead to unexpected charges or lost refund eligibility.

Failing to cancel before the next billing cycle often results in being charged for the next period, with limited refund options.

Comparative recap

Quick comparison

The table below compares the common purchase channels, where to cancel, refund responsibility and typical access after cancellation.

Use this as a quick reference before you act.

Purchase method Cancellation method Refund eligibility Access after cancel Period
Web purchase (Domestika.org) Cancel in your Domestika account on the website One‑time courses: refundable within 14 days if not substantially accessed; subscriptions: generally non‑refundable Access until the end of the paid period One‑time / annual
Apple App Store (iOS in‑app) Cancel via Apple ID > Subscriptions in iOS Refunds handled by Apple; Domestika cannot issue App Store refunds Access until the end of the App Store billing period monthly
Google Play (Android in‑app) Cancel via Google Play > Subscriptions on Android Refunds handled by Google; Domestika cannot issue Play Store refunds Access until the end of the Google Play billing period monthly

After cancelling

Immediate steps

  • Keep a copy of cancellation confirmation and check your next billing statement to ensure no further charges occur.
  • If charged after cancellation, gather documentation and contact the payment processor (bank/card) or app store as relevant.

Helpful links

Address

Legal headquarters

Domestika Networks SL - Calle Santa Engracia 104, 4º Izquierda, 28003 Madrid, Spain.

Notes about contacting

For billing questions tied to the App Store or Google Play, contact Apple or Google support first, as they process those payments.

For disputes about unfair practices in Singapore, consider contacting CASE with your documentation.

FAQ

To cancel your Domestika Plus subscription purchased via the website, sign in to your Domestika account, navigate to the subscription or billing section, and select 'Cancel subscription.' Remember to keep proof of your cancellation request.

Yes, if you cancel your Domestika Plus subscription, you will retain access to your courses until the end of the current paid period, regardless of whether you purchased via the web or in-app.

Generally, Domestika Plus subscriptions are non-refundable, even if unused. However, one-time course purchases are eligible for a full refund within 14 days if not substantially accessed.

To cancel your Domestika Plus subscription purchased through the Apple App Store, go to your Apple ID settings, select 'Subscriptions,' and follow the prompts to cancel. Keep proof of your cancellation request.

If you cancel your Domestika subscription before the next billing cycle, no further charges will occur. However, if the renewal has already taken place, refunds are generally not issued.