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Iq Academy

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Termination letter drafted by a specialized lawyer
Sender
Iq Academy Cancel Subscription | Postclic
Iq Academy
info@iqacademy.com
Cancellation of Iq Academy contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Iq Academy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Iq Academy
info@iqacademy.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Iq Academy. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Iq Academy: Easy Method

What is Iq Academy

Overview

Iq Academy presents itself as an online learning provider offering e-learning courses and subscription access to educational content. It markets short tests and courses intended to improve skills in various subjects.

Service model

The service is commonly described as subscription-based, with users gaining access after enrollment or a one-time payment. Exact plan names and pricing vary and should be confirmed on the provider's official site.

How to cancel Iq Academy

Online cancellation steps

  • Sign in to your Iq Academy account and look for a "Subscription", "Account", or "Billing" section.
  • If available, choose "Cancel subscription" or "End membership" and follow on-screen confirmation prompts.
  • Save or screenshot any confirmation messages or cancellation IDs for your records.
  • If the site offers transfer-of-slot instead of refund, request the recipient's details and provide the required information to transfer access (as permitted by the provider's terms).

If online cancellation does not work

  • Contact the provider's customer support by any in-site chat or email contact method; copy and save all messages and timestamps.
  • If support is unresponsive or cancellation fails, contact your bank or credit card company to block future charges or dispute unauthorized recurring billing.
  • Consider documenting repeated attempts to cancel and escalate to a consumer protection body if necessary.

What happens when you cancel

Access and content

Cancellation typically stops future renewals, but providers vary on immediate access. Some services remove access immediately, while others allow access until the end of a paid period.

Billing and data

Stopping a subscription generally prevents future billing but does not guarantee a refund. Personal data retention follows the provider's privacy policy; request account deletion if required.

Will I get a refund?

Official policy

Iq Academy's Terms & Conditions state that once enrolled the fee is non-refundable and there is no right to a refund. This is the provider's stated position on returns.

Practical exceptions and actions

  • Although the official policy is no refund, users have reported success disputing unwanted or deceptive charges through their bank or card issuer; this is a separate process from provider refunds.
  • Document any misleading advertising, unexpected recurring charges, and unsupported cancellation attempts to support disputes or formal complaints.

Iq Academy plans and pricing

Where to check pricing

Do not rely on third-party summaries for current prices. Check Iq Academy’s official website or account billing area for up-to-date plans and terms.

Pricing transparency note

Verified sources did not provide reliable, up-to-date SGD pricing for an entity named "IQ Academy" in Singapore. Do not assume prices; confirm directly with the provider before paying.

Your consumer rights in Singapore

Relevant protections

Singapore consumers are protected by general consumer-protection frameworks which cover misleading or unfair trading practices. These laws can apply if charges were deceptive or not clearly disclosed.

Suggested actions in Singapore

If you encounter undisclosed recurring charges, consider contacting your card issuer to block or dispute charges and gather evidence for a complaint to the relevant consumer protection body.

Customer experiences

Positive reports

Some users report a positive experience with parts of the product, describing certain tests as enjoyable and the user interface as easy to use.

Negative reports

Multiple users have reported hidden recurring charges, difficulty or inability to cancel subscriptions, and unresponsive customer support. These consistent reports suggest cancellation and refunds can be challenging in practice.

For a summary of user reviews, see customer feedback on Trustpilot: Trustpilot - IQ Academy reviews.

Documentation checklist

Proof of purchase

  • Order confirmation email or receipt with date and amount.
  • Bank or credit card statement entries showing the charge(s).

Evidence of communication

  • Screenshots of account pages (subscription status, billing page).
  • Copies of emails, chat transcripts, and timestamps of cancellation attempts.
  • Any terms & conditions or screenshots showing refund/no-refund language.

Common mistakes

Assuming automatic refunds

Many users assume a short cooling-off period or automatic refund after cancellation. With Iq Academy the stated policy is non-refundable, so assuming a refund without confirmation risks unexpected loss of funds.

Not documenting attempts

Failing to save confirmation messages, screenshots, or bank statements makes disputes harder. Keep clear records of all interactions and charges as soon as you notice an issue.

Comparative recap

Quick snapshot

The table below summarizes key differences between typical expectations from reputable e-learning providers and the patterns reported for Iq Academy.

Aspect Iq Academy (reported) Typical reputable e-learning provider
Refund policy Fees stated as non-refundable Clear refund/cooling-off terms often provided
Cancellation process Users report difficulty cancelling; support sometimes unresponsive Straightforward in-account cancellation and confirmation
Hidden charges Multiple reports of unexpected recurring charges Transparent pricing and clear consent for recurring billing
Customer support Many complaints of poor or non-responsive support Responsive support with documented channels and SLAs

After cancelling

Follow-up steps

Keep all cancellation confirmations and monitor your bank statements for any further charges. If a charge recurs, contact your card issuer immediately to block or dispute it.

Where to get more information

Read other customers’ recent experiences to understand common issues and responses. See user reviews here: Trustpilot - IQ Academy reviews.

Address

Mailing address

500 Yale Ave N, Seattle, Washington, 98109 US

Important note

This address is provided as recorded in supplied context and is not a substitute for the provider’s official local contact in Singapore. Verify the correct billing and legal contact details with the service before sending any formal notices.

FAQ

To cancel your Iq Academy subscription online, sign in to your account, navigate to the 'Subscription' or 'Billing' section, select 'Cancel subscription', and follow the prompts. Make sure to save any confirmation messages for your records.

If online cancellation fails, contact Iq Academy's customer support through their in-site chat or email. Document all communication and consider sending a written cancellation request via registered mail if necessary.

When you cancel your subscription, future billing stops, but access may continue until the end of your current billing cycle. Check your account for specific details on access duration.

According to Iq Academy's policy, fees are non-refundable once enrolled. However, if you believe you were charged unfairly, consider disputing the charge with your bank or card issuer.

To ensure your cancellation request is processed, follow the official cancellation steps provided on the Iq Academy website, and consider sending a written request via registered mail to keep proof of your cancellation.